Update - We are actively monitoring the behaviour and will share further updates as needed. Thank you.
May 05, 2026 - 08:37 UTC
Update - we are in the process of rolling out the same changes across the remaining servers. We are actively monitoring the behaviour and will share further updates as needed. Thank you.
May 05, 2026 - 06:35 UTC
Update - A fix has been implemented, and the same changes are currently being applied to the remaining servers as well. We are monitoring the results closely and will keep you updated. Thank you.
May 05, 2026 - 04:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 04, 2026 - 20:03 UTC
Update - We are continuing to investigate intermittent errors in the landscape.
May 04, 2026 - 18:55 UTC
Update - We are still observing issues on the landscape (such as intermittent 500 errors and other errors when trying to log in). Our team is actively working on a resolution and will provide further updates as progress is made.
May 04, 2026 - 17:47 UTC
Update - We are still observing issues on the landscape (such as intermittent 500 errors and other errors when trying to log in). Our team is actively working on a resolution and will provide further updates as progress is made.
May 04, 2026 - 16:38 UTC
Investigating - We are still observing issues on the landscape (such as intermittent 500 errors and other errors when trying to log in). Our team is actively working on a resolution and will provide further updates as progress is made.
May 04, 2026 - 15:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 04, 2026 - 14:02 UTC
Update - We have identified the issue, and traffic has been redirected to a healthy load balancer to restore access to NVF PRD tenants. Customers are now able to log in successfully. Our team is actively working on a permanent resolution. We are currently performing testing, and while some minor delays are expected, we will continue to provide further updates as progress is made.
May 04, 2026 - 11:15 UTC
Update - Traffic has been redirected to a healthy load balancer, and NVF PRD tenant access is restored. Customers can now log in. A permanent fix is in progress.
May 04, 2026 - 11:00 UTC
Update - We have identified the issue and traffic has been redirected to a healthy load balancer to restore access to NVF PRD tenants.
Customers are now able to login.
Our team is actively working on a permanent resolution and will provide further updates as progress is made.
May 04, 2026 - 08:26 UTC
Identified - The issue has been identified, and we are currently working on fixing it. We will update you once we have further progress.
May 04, 2026 - 06:02 UTC
Update - We are continuing to work on the issue and are actively making progress towards resolving it. We will share further updates as soon as we have more information.
May 04, 2026 - 05:20 UTC
Update - We are still actively working on the issue and continuing our investigation to resolve it at the earliest. We will keep you updated with any progress.
May 04, 2026 - 03:31 UTC
Update - We have identified the problematic server, and traffic has been redirected to a healthy load balancer to restore access to NVF PRD tenants.
Customers are now able to log in; however, they may experience some performance degradation and Adminui issues.
Our team is actively working on a permanent resolution and will provide further updates as progress is made.
May 03, 2026 - 13:30 UTC
Update - We have identified the problematic server, and traffic has been redirected to a healthy load balancer to restore access to NVF PRD tenants.
Customers are now able to log in; however, they may experience some performance degradation.
Our team is actively working on a permanent resolution and will provide further updates as progress is made.
May 03, 2026 - 10:31 UTC
Update - We have identified the problematic server, and traffic has been redirected to a healthy load balancer to restore access to NVF PRD tenants.
Customers are now able to log in; however, they may experience some performance degradation.
Our team is actively working on a permanent resolution and will provide further updates as progress is made.
May 03, 2026 - 08:11 UTC
Update - Some customers may continue to experience errors or difficulty accessing NVF PRD tenants due to ongoing post-deployment technical issues.
Our team is actively working on the issue, and there is no change in status at this time.
We will provide further updates as soon as more information becomes available. We appreciate your patience.
May 03, 2026 - 05:51 UTC
Update - Some customers may currently be experiencing errors or be unable to access NVF PRD tenants due to post-deployment technical issues.
Our team is actively working to resolve the issue, and we will provide further updates shortly.
We appreciate your patience and apologize for any inconvenience.
May 03, 2026 - 03:35 UTC
Investigating - Some customers may currently be experiencing errors or unable to access NVF PRD tenants due to ongoing maintenance for the Ivanti Neurons for ITSM 2026.1 DROP#2 and Patch#5 Upgrade. Our team is actively working to complete this process, and we will provide further updates shortly. We appreciate your patience and apologize for any inconvenience.
May 02, 2026 - 18:53 UTC