In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 2025 - 08:30 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVF PRD.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: April 27, 2025 08:30 UTC
End Date/Time: April 27, 2025 12:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Apr 27, 2025 08:30-12:30 UTC
Identified - The Chat feature is currently disabled. Customers cannot enable the feature within their tenants. Ivanti Engineering is working on a fix.
Jan 29, 2025 - 23:39 UTC
Investigating -

Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions


Today, we want to inform you of an important action you may need to take before January 2025. This action relates to an update for the TLS 1.2 configuration for Ivanti Neurons environments. The updates are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

Affected Products


· Ivanti Neurons Platform 
· Ivanti Neurons for Healing
· Ivanti Neurons Workspace 
· Ivanti Neurons for Spend Intelligence
· Ivanti Neurons for Discovery 
· Ivanti Neurons for Patch Management
· Ivanti Neurons Patch for Intune
· Ivanti Neurons for Digital Experience

Required Action to Avoid Service Interruptions


If you are using Ivanti Neurons Agents, verify, no later than January 20, 2025, that the following Cipher Suites are set up in your environment.

TLS 1.2 approved Cipher Suites


· TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c) (needed for Windows 10 and Windows Server 2012 support)
· TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA384 (0xc02b) (needed for Windows 10 and Windows Server 2012 support)
· TLS_ECDHE_RSA_AES128_GCM_SHA256 (0xc02f)
· TLS_ECDHE_RSA_AES256_GCM_SHA384 (0xc030)
· TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca9)
· TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8)

Taking this action will maintain the security and functionality of your Ivanti Neurons products.

For more information about your necessary actions, please review this FAQ.

If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

Nov 05, 2024 - 01:03 UTC
App Sanity ? Operational
90 days ago
100.0 % uptime
Today
AppConnect Wrapping Portal ? Operational
90 days ago
100.0 % uptime
Today
Cherwell Service and Asset Management Operational
90 days ago
100.0 % uptime
Today
Cherwell Self Service Portal ? Operational
90 days ago
100.0 % uptime
Today
US AMS ? Operational
90 days ago
100.0 % uptime
Today
US Datacenter ? Operational
90 days ago
100.0 % uptime
Today
EMEA Datacenter ? Operational
90 days ago
100.0 % uptime
Today
APAC Datacenter ? Operational
90 days ago
100.0 % uptime
Today
Canada Datacenter ? Operational
90 days ago
100.0 % uptime
Today
US - 5AM MT Maintenance Window ? Operational
90 days ago
100.0 % uptime
Today
Canada Azure Migration (March 17, 2023) ? Operational
Ivanti Cloud Notification Service Operational
90 days ago
100.0 % uptime
Today
CNS 1 ? Operational
90 days ago
100.0 % uptime
Today
CNS 2 ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Core to Cloud Migration Services (EPMM to Ivanti Neurons for MDM) Operational
90 days ago
100.0 % uptime
Today
https://ap2migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://eu1migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na1migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na2migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na3migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://sbmigration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ap1migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ca1migration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://uk1migration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
Dedicated Core Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (EMEA) ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (USA) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Endpoint Manager Mobile (EPMM) Gateway Services Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (MLU) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (NVU) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (UKU) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (FRU) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (TTU) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (TKU) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for IT Service Management & IT Asset Management Under Maintenance
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (CZERO) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (C1) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (FFZ) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (IAZ) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (IRW) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (LDZ) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (NSZ) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (NVF) ? Under Maintenance
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (NVZ) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (NVW) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (TTZ) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (WAZ) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (Ch-NVZ) Operational
90 days ago
100.0 % uptime
Today
Ivanti Service Desk Operational
90 days ago
100.0 % uptime
Today
Service Desk (LDX) Operational
90 days ago
100.0 % uptime
Today
Ivanti Zero Sign-On (ZSO) Operational
90 days ago
100.0 % uptime
Today
https://access-na1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-eu1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-sandbox.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-ca1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-uk1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Mobile Device Manager Operational
90 days ago
99.98 % uptime
Today
https://na1.mobileiron.com ? Operational
90 days ago
99.99 % uptime
Today
https://na2.mobileiron.com ? Operational
90 days ago
99.79 % uptime
Today
https://na3.mobileiron.com ? Operational
90 days ago
99.99 % uptime
Today
https://eu1.mobileiron.com ? Operational
90 days ago
99.99 % uptime
Today
https://ap1.mobileiron.com ? Operational
90 days ago
99.99 % uptime
Today
https://ap2.mobileiron.com ? Operational
90 days ago
99.99 % uptime
Today
https://sandbox.mobileiron.com ? Operational
90 days ago
99.99 % uptime
Today
https://login.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Apple Certificate Signing Request (CSR) file generations ? Operational
90 days ago
100.0 % uptime
Today
Client Activations ? Operational
90 days ago
100.0 % uptime
Today
Email+ ? Operational
90 days ago
100.0 % uptime
Today
https://uk1.mobileiron.com ? Operational
90 days ago
99.99 % uptime
Today
https://ca1.mobileiron.com ? Operational
90 days ago
99.99 % uptime
Today
Ivanti Neurons for Mobile Threat Defense (Management zConsole) Operational
90 days ago
100.0 % uptime
Today
AMERICAS - https://americas-console.zimperium.com/ Operational
90 days ago
100.0 % uptime
Today
APAC - https://apac-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
APJ - https://apj-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
CORP/PUBLIC - https://zconsole.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
CORP2/PUBLIC2 - https://corp2-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
DEMO - https://mtddemo-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
EMEA - https://emea-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
EMEA2 - https://emea2-console.zimperium.com/ Operational
90 days ago
100.0 % uptime
Today
INDIA - https://india-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Mobile Threat Defense VNS ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Secure Access and Zero Trust Access ? Operational
90 days ago
100.0 % uptime
Today
AMERICAS Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
UAE ? Operational
90 days ago
100.0 % uptime
Today
CANADA Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
https://support.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Support & Community Operational
https://forums.ivanti.com/ ? Operational
Automation Test ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Ivanti Neurons for ITSM 2025.2 Upgrade - LDZ STG Apr 28, 2025 02:00-06:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in LDZ STG.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: April 28, 2025 02:00 UTC
End Date/Time: April 28, 2025 06:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Mar 23, 2025 - 08:12 UTC

Ivanti Access Upgrade Maintenance for https://access-uk1.mobileiron.com Apr 28, 2025 03:30-07:30 UTC

Ivanti will be performing a release maintenance on https://access-uk1.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

Tracking Work Item: 1569183

Posted on Apr 15, 2025 - 11:34 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://ca1.mobileiron.com Apr 28, 2025 03:30-13:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 18, 2025 - 07:11 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on https://ca1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1566004

Apr 18, 2025 - 06:09 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://uk1.mobileiron.com Apr 29, 2025 03:30-13:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 18, 2025 - 07:12 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on https://uk1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1566005

Apr 18, 2025 - 06:11 UTC

Ivanti Access Upgrade Maintenance for https://access-ca1.mobileiron.com Apr 29, 2025 03:30-07:30 UTC

Ivanti will be performing a release maintenance on https://access-ca1.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

Tracking Work Item: 1569184

Posted on Apr 15, 2025 - 11:37 UTC

Ivanti Neurons for ITSM 2025.2 Upgrade - Ch-NVZ STG Apr 29, 2025 05:00-09:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in Ch-NVZ STG

Impact
During the maintenance window, all STG/UAT tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: April 29, 2025, 05:00 UTC
End Date/Time: April 29, 2025, 09:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Mar 24, 2025 - 12:17 UTC

Ivanti Neurons for ITSM 2025.2 Upgrade - TTZ STG Apr 30, 2025 04:30-08:30 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in TTZ STG.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: April 30, 2025 04:30 UTC
End Date/Time: April 30, 2025 08:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Mar 23, 2025 - 08:17 UTC

Ivanti Neurons for ITSM 2025.2 Upgrade - FFZ PRD May 2, 2025 21:00 - May 3, 2025 01:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in FFZ PRD.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: May 02, 2025 21:00 UTC
End Date/Time: May 03, 2025 01:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Mar 23, 2025 - 13:28 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://na3.mobileiron.com May 3, 2025 00:00-09:00 UTC

Ivanti will be performing an upgrade maintenance on https://na3.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1566000

Posted on Apr 18, 2025 - 06:05 UTC

Ivanti Neurons for ITSM 2025.2 Upgrade - NVZ PRD May 3, 2025 03:30-07:30 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ PRD.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: May 03, 2025 03:30 UTC
End Date/Time: May 03, 2025 07:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Mar 23, 2025 - 13:30 UTC

Ivanti Neurons for ITSM 2025.2 Upgrade - NVC PRD May 4, 2025 03:30-07:30 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVC PRD.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: May 04, 2025 03:30 UTC
End Date/Time: May 04, 2025 07:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Mar 23, 2025 - 13:31 UTC

Ivanti Access Upgrade Maintenance for https://access-sandbox.mobileiron.com May 5, 2025 04:30-06:30 UTC

Ivanti will be performing an upgrade maintenance on https://access-sandbox.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

Tracking Work Item: 1572737

Posted on Apr 24, 2025 - 13:45 UTC

Ivanti Neurons for ITSM 2025.2 Upgrade - LDZ PRD May 9, 2025 21:00 - May 10, 2025 01:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in LDZ PRD.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: May 09, 2025 21:00 UTC
End Date/Time: May 10, 2025 01:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Mar 23, 2025 - 13:34 UTC

Ivanti Neurons for ITSM 2025.2 Upgrade - Ch-NVZ PRD May 10, 2025 03:30-07:30 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in Ch-NVZ PRD

Impact
During the maintenance window, all PRD tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: May 5, 2025, 03:30 UTC
End Date/Time: May 5, 2025, 07:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Mar 24, 2025 - 12:19 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://na1.mobileiron.com May 11, 2025 03:30-13:30 UTC

Update - The maintenance has been rescheduled to May 11th.
Apr 25, 2025 - 04:38 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on https://na1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1571177

Apr 24, 2025 - 06:36 UTC

Ivanti Neurons for ITSM 2025.2 Upgrade - TTZ PRD May 11, 2025 04:00-08:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in TTZ PRD.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: May 11, 2025 04:00 UTC
End Date/Time: May 11, 2025 08:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Mar 23, 2025 - 13:36 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://eu1.mobileiron.com May 16, 2025 15:00 - May 17, 2025 07:00 UTC

Update - The maintenance has been rescheduled to May 16th.
Apr 25, 2025 - 04:40 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on https://eu1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1571176

Apr 24, 2025 - 06:33 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://ap1.mobileiron.com May 23, 2025 16:00 - May 24, 2025 01:00 UTC

Ivanti will be performing an upgrade maintenance on https://ap1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1571181

Posted on Apr 24, 2025 - 06:41 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://na2.mobileiron.com May 25, 2025 03:30-13:30 UTC

Ivanti will be performing an upgrade maintenance on https://na2.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1571178

Posted on Apr 24, 2025 - 06:38 UTC
Apr 27, 2025
Completed - The scheduled maintenance has been completed.
Apr 27, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 07:31 UTC
Scheduled - We will be performing Security Updates for April 2025 on C1 PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 22, 11:21 UTC
Completed - The scheduled maintenance has been completed.
Apr 27, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 07:30 UTC
Scheduled - We will be performing Security Updates for April 2025 on IAZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 22, 11:20 UTC
Completed - The scheduled maintenance has been completed.
Apr 27, 08:30 UTC
Update - We are extending the maintenance by 1 hour.
Apr 27, 06:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 03:30 UTC
Scheduled - Ivanti will be performing a release maintenance on https://access-na1.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

Tracking Work Item: 1569180

Apr 15, 11:30 UTC
Completed - The scheduled maintenance has been completed.
Apr 27, 07:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 03:30 UTC
Scheduled - We will be performing Security Updates for April 2025 on LDX PRD Landscape.
During the noted period, Tenants will not be available to use.
Users might experience service interruption and be logged out of their current session during the deployment.

Apr 22, 11:19 UTC
Completed - The scheduled maintenance has been completed.
Apr 27, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 03:31 UTC
Scheduled - We will be performing Security Updates for April 2025 on LDZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 22, 11:18 UTC
Apr 26, 2025
Completed - The scheduled maintenance has been completed.
Apr 26, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 07:30 UTC
Scheduled - We will be performing Security Updates for April 2025 on NVZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 22, 11:17 UTC
Completed - The scheduled maintenance has been completed.
Apr 26, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 03:30 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in WAZ PRD.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: April 26, 2025 03:30 UTC
End Date/Time: April 26, 2025 07:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 23, 13:19 UTC
Completed - The scheduled maintenance has been completed.
Apr 26, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 03:00 UTC
Scheduled - We will be performing Security Updates for April 2025 on IRW PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 22, 11:16 UTC
Completed - The scheduled maintenance has been completed.
Apr 26, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 00:00 UTC
Scheduled - Ivanti Site Reliability Engineering will be performing an upgrade maintenance on the client activation service for Email+.

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

Email+ activations

Tracking Work Item: 1555433

Apr 16, 03:59 UTC
Apr 25, 2025
Completed - The scheduled maintenance has been completed.
Apr 25, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 11:00 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on https://ap2.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1565999

Apr 18, 06:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 25, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 13:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 23, 13:23 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NSZ PRD.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: April 25, 2025 13:30 UTC
End Date/Time: April 25, 2025 17:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 23, 13:16 UTC
Completed - The scheduled maintenance has been completed.
Apr 25, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 07:30 UTC
Scheduled - We will be performing Security Updates for April 2025 on CZero PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 22, 10:27 UTC
Completed - The scheduled maintenance has been completed.
Apr 25, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 07:31 UTC
Scheduled - We will be performing Security Updates for April 2025 on Charter PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 22, 10:28 UTC
Completed - The scheduled maintenance has been completed.
Apr 25, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 06:30 UTC
Scheduled - We will be performing Security Updates for April 2025 on NVW TRY Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 22, 10:26 UTC
Completed - The scheduled maintenance has been completed.
Apr 25, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 18, 14:00 UTC
Update - The activity has been rescheduled for April 25th due to the deployment of the 2025.2 version.
Apr 18, 06:44 UTC
Scheduled - We will be performing Security Updates for April 2025 on NVF STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 17, 12:01 UTC
Completed - The scheduled maintenance has been completed.
Apr 25, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 03:30 UTC
Scheduled - We will be performing Security Updates for April 2025 on FFZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 18, 14:49 UTC
Completed - The scheduled maintenance has been completed.
Apr 25, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 02:30 UTC
Scheduled - Ivanti will be performing a release maintenance on https://access-eu1.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

Tracking Work Item: 1569174

Apr 15, 11:27 UTC
Completed - The scheduled maintenance has been completed.
Apr 25, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 02:00 UTC
Scheduled - Ivanti will be performing maintenance on Container components on your Ivanti Service Manager tenant hosted in FFZ STG.

Impact
During the maintenance window, all the tenants will be online and available.

Only container components i.e. RA, Chat, AdminUI, Widgets, Elastic Search TA, Action Service, Incident co-relation will be unavailable during the timeframe.

Maintenance Window
Start Date/Time: April 25, 2025, 02:00 UTC
End Date/Time: April 25, 2025, 05:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Apr 23, 14:19 UTC
Apr 24, 2025
Completed - The scheduled maintenance has been completed.
Apr 24, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 11:00 UTC
Scheduled - Ivanti will be performing a release maintenance on https://ap2.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

Tracking Work Item: 1569171

Apr 15, 11:25 UTC
Completed - The scheduled maintenance has been completed.
Apr 24, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 05:00 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVC STG.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: April 24, 2025 05:00 UTC
End Date/Time: April 24, 2025 09:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 23, 08:09 UTC
Apr 23, 2025
Resolved - This incident has been resolved.
Apr 23, 22:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 14:19 UTC
Investigating - We are currently investigating this issue.
Apr 16, 10:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 13:52 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 15, 11:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 10:52 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 15, 10:49 UTC
Investigating - We are currently investigating this issue.
Apr 15, 09:03 UTC
Completed - The scheduled maintenance has been completed.
Apr 23, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 05:00 UTC
Scheduled - Ivanti will be performing a release maintenance on https://access-sandbox.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

Tracking Work Item: 1569165

Apr 15, 09:20 UTC
Apr 22, 2025
Completed - The scheduled maintenance has been completed.
Apr 22, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:30 UTC
Scheduled - We will be performing Security Updates for April 2025 on NSZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 18, 14:43 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 11:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 03:30 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on https://sandbox.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1565990

Apr 15, 06:50 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 07:30 UTC
Scheduled - We will be performing Security Updates for April 2025 on WAZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 18, 14:40 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 07:30 UTC
Scheduled - We will be performing Security Updates for April 2025 on TTZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 18, 14:42 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 11:00 UTC
Update - Scheduled maintenance is still in progress. we are extending the window by one hour.
Apr 22, 08:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 05:00 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ STG.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: April 22, 2025 05:00 UTC
End Date/Time: April 22, 2025 09:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 23, 08:05 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 06:00 UTC
Scheduled - Ivanti will be performing a maintenance on https://uk1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1565055

Apr 10, 04:52 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 07:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 03:32 UTC
Scheduled - We will be performing Security Updates for April 2025 on LDZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 18, 14:40 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 07:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 03:31 UTC
Scheduled - We will be performing Security Updates for April 2025 on IRW STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 18, 14:38 UTC
Completed - The scheduled maintenance has been completed.
Apr 22, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 03:30 UTC
Scheduled - We will be performing Security Updates for April 2025 on LDX STG Landscape.
During the noted period, Tenants will not be available to use.
Users might experience service interruption and be logged out of their current session during the deployment.

Apr 18, 14:36 UTC
Apr 21, 2025
Completed - The scheduled maintenance has been completed.
Apr 21, 11:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 07:31 UTC
Scheduled - We will be performing Emergency Security Updates for April 2025 on Charter STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 18, 14:32 UTC
Completed - The scheduled maintenance has been completed.
Apr 21, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 07:30 UTC
Scheduled - We will be performing Emergency Security Updates for April 2025 on CZero STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 18, 14:34 UTC
Completed - The scheduled maintenance has been completed.
Apr 21, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 07:30 UTC
Scheduled - We will be performing Emergency Security Updates for April 2025 on IAZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 18, 14:30 UTC
Completed - The scheduled maintenance has been completed.
Apr 21, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 06:00 UTC
Scheduled - Ivanti will be performing a maintenance on https://ca1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1565063

Apr 10, 04:47 UTC
Completed - The scheduled maintenance has been completed.
Apr 21, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 02:00 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in FFZ STG.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: April 21, 2025 02:00 UTC
End Date/Time: April 21, 2025 06:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 23, 08:04 UTC
Apr 20, 2025

No incidents reported.

Apr 19, 2025
Completed - The scheduled maintenance has been completed.
Apr 19, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 15:00 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on our Ivanti Neurons for MDM Global Lookup Service https://login.mobileiron.com.

Impact
During the maintenance customers may experience periods of connectivity timeouts with new device registration or logging into https://login.mobileiron.com.

Tracking Work Item: 1562798

Apr 7, 06:47 UTC
Completed - The scheduled maintenance has been completed.
Apr 19, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 15:01 UTC
Scheduled - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in East US.

Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window

Apr 15, 08:32 UTC
Completed - The scheduled maintenance has been completed.
Apr 19, 10:30 UTC
Update - We are extending the window for 30 minutes.
Apr 19, 09:57 UTC
Update - We are extending the window for 1 hour.
Apr 19, 08:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 05:00 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVF STG.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: April 19, 2025 05:00 UTC
End Date/Time: April 19, 2025 09:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Apr 17, 17:47 UTC
Completed - The scheduled maintenance has been completed.
Apr 19, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 02:00 UTC
Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: April 18, 2025 at 8:00:00 pm MDT
End Date and Time: April 19, 2025 at 2:00:00 am MDT

For any questions related to Ivanti - please visit Ivanti Global Support

Apr 14, 15:36 UTC
Completed - The scheduled maintenance has been completed.
Apr 19, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 19:00 UTC
Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: April 18, 2025 at 8:00:00 pm BST
End Date and Time: April 19, 2025 at 2:00:00 am BST

For any questions related to Ivanti - please visit Ivanti Global Support

Apr 14, 15:34 UTC
Apr 18, 2025
Completed - The scheduled maintenance has been completed.
Apr 18, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 16:00 UTC
Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: April 19, 2025 at 2:00:00 am AEST
End Date and Time: April 19, 2025 at 8:00:00 am AEST

For any questions related to Ivanti - please visit Ivanti Global Support

Apr 14, 15:31 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 11:00 UTC
Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: April 18, 2025 at 5:00:00 am MDT
End Date and Time: April 18, 2025 at 11:00:00 am MDT

For any questions related to Ivanti - please visit Ivanti Global Support

Apr 14, 15:29 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 12:00 UTC
Scheduled - Ivanti will be performing a maintenance on https://ap1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1562535

Apr 4, 12:55 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 07:30 UTC
Scheduled - We will be performing Emergency Security Updates for April 2025 on NVZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 17, 14:38 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 07:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 17, 14:39 UTC
Scheduled - We will be performing Emergency Security Updates for April 2025 on C1 STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Apr 18, 07:30 UTC
Resolved - This incident has been resolved.
Apr 18, 09:07 UTC
Update - We are continuing to monitor for any further issues.
Apr 18, 07:51 UTC
Update - We are continuing to monitor for any further issues.
Apr 18, 07:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 18, 04:33 UTC
Investigating - Customers on Ivanti Neurons for N-MDM AP2 (https://ap2.mobileiron.com) may experience a degradation to the service. The web portals may be slow or display errors and there may be delays in device check-ins.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Tracking #1570712

Apr 18, 04:12 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:00 UTC
Scheduled - Ivanti will be performing a maintenance on https://na2migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1562534

Apr 4, 12:51 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 04:00 UTC
Scheduled - Ivanti will be performing infrastructure maintenance on the CRL service at AP2. The maintenance is expected to last up to 24 hours.

Impact
During maintenance window, CRL Downloads may fail or result in corrupted/empty files. Services relying on CRL might experience authentication failures or delays.

We appreciate your understanding and patience as we work to improve our infrastructure.

Apr 9, 10:45 UTC
Apr 17, 2025
Completed - The scheduled maintenance has been completed.
Apr 17, 10:48 UTC
Update - This is to inform you that the scheduled ITSM 2025.2 Release deployment is currently on hold and will keep you promptly informed of any developments on the next schedule.

We sincerely apologize for any inconvenience this delay may cause, and we appreciate your patience and understanding during this time.

Should you have any questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

Thank you for your continued support and trust in our services.

Apr 17, 10:45 UTC
Update - We are currently facing challenges with the prepare sequence. As a result, the deployment window is being postponed. We will share the updated schedule shortly.
Apr 16, 02:43 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVF STG.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: April 16, 2025 05:00 UTC
End Date/Time: April 16, 2025 09:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 23, 08:02 UTC
Completed - The scheduled maintenance has been completed.
Apr 17, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 02:30 UTC
Scheduled - Ivanti will be performing a maintenance on https://eu1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1562532

Apr 4, 12:53 UTC
Apr 16, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 17:30 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on Apple Certificate Signing Request (CSR) file generations.

Impact
During the maintenance, customers cannot request Apple Certificate Signing Request (CSR) file generations.

Tracking Work Item(s): 1562800, 1562803, 1562807

Apr 7, 06:51 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 06:00 UTC
Scheduled - Ivanti will be performing a maintenance on https://na1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1562531

Apr 4, 12:48 UTC
Apr 15, 2025
Resolved - This incident has been resolved.
Apr 15, 14:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 22:08 UTC
Update - We are continuing to investigate this issue.
Apr 14, 20:49 UTC
Update - We are continuing to investigate this issue.
Apr 14, 19:49 UTC
Update - We are continuing to investigate this issue.
Apr 14, 17:46 UTC
Investigating - Customers on Ivanti Neurons for MDM NA2 (https://na2.mobileiron.com) is experiencing an outage to the service. The web page will be unavailable until the issue is resolved.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Apr 14, 17:35 UTC
Resolved - This incident has been resolved.
Apr 15, 10:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 10:03 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 05:00 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in WAZ STG.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: April 15, 2025 05:00 UTC
End Date/Time: April 15, 2025 09:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 23, 07:59 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 02:00 UTC
Scheduled - Ivanti will be performing a maintenance on https://na3migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1562529

Apr 4, 12:37 UTC
Apr 14, 2025
Completed - The scheduled maintenance has been completed.
Apr 14, 15:21 UTC
Update - extending the maintenance by 2 hours
Apr 14, 12:51 UTC
Update - extending the maintenance by 1 hour
Apr 14, 10:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 09:00 UTC
Scheduled - Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform NVU environment

Impact

Customers may experience impact to the following services:

Ivanti Neurons Edge Intelligence
Remote Control
Neurons Bots
Other features related to MQTT

Tracking Work Item: 1547374

Apr 3, 09:36 UTC
Completed - The scheduled maintenance has been completed.
Apr 14, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 12:00 UTC
Scheduled - Ivanti will be performing a maintenance on https://ap2migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1562527

Apr 4, 12:58 UTC
Apr 13, 2025
Completed - The scheduled maintenance has been completed.
Apr 13, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 03:30 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on https://na2.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1535128

Mar 7, 08:58 UTC
Completed - The scheduled maintenance has been completed.
Apr 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 01:00 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in IRW PRD.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: April 13, 2025 01:00 UTC
End Date/Time: April 13, 2025 05:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.2 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 23, 13:15 UTC