Ivanti Cloud Status

Emergency Maintenance: Ivanti Neurons Platform -- NVU, TTU -- Infrastructure Maintenance (2035954)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 2026 - 07:00 UTC

Scheduled - Ivanti will be performing infrastructure maintenance on Neurons Platform for the NVU, TTU environments. A brief interruption in all features that utilize MQTT to communicate to agents can be expected.
Oct 27, 2026 07:00-08:00 UTC

IRW-PRD – Email Service Issue

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 26, 2026 - 08:06 UTC

Investigating - We identified an issue affecting the email service in IRW-PRD. A fix has been implemented and the service is currently operational. We are continuing to closely monitor the environment to confirm stability.
Oct 26, 2026 - 08:05 UTC

Uptime over the past 90 days. View historical uptime.

App Sanity Operational

AppConnect Wrapping Portal Operational

Cherwell Service and Asset Management Operational

Cherwell Self Service Portal Operational

US AMS Operational

US Datacenter Operational

EMEA Datacenter Operational

APAC Datacenter Operational

Canada Datacenter Operational

US - 5AM MT Maintenance Window Operational

Canada Azure Migration (March 17, 2023) Operational

Ivanti Cloud Notification Service Operational

CNS 1 Operational

CNS 2 Operational

Ivanti Core to Cloud Migration Services (EPMM to Ivanti Neurons for MDM) Operational

https://ap2migration.mobileiron.com Operational

https://eu1migration.mobileiron.com Operational

https://na1migration.mobileiron.com Operational

https://na2migration.mobileiron.com Operational

https://na3migration.mobileiron.com Operational

https://sbmigration.mobileiron.com Operational

https://ap1migration.mobileiron.com Operational

https://ca1migration.mobileiron.com Operational

https://uk1migration.mobileiron.com Operational

Dedicated Core Operational

Dedicated Core (EMEA) Operational

Dedicated Core (USA) Operational

Ivanti Endpoint Manager Mobile (EPMM) Gateway Services Operational

Ivanti Neurons Platform Under Maintenance

Ivanti Neurons Platform (MLU) Operational

Ivanti Neurons Platform (NVU) Under Maintenance

Ivanti Neurons Platform (UKU) Operational

Ivanti Neurons Platform (FRU) Operational

Ivanti Neurons Platform (TTU) Under Maintenance

Ivanti Neurons Platform (TKU) Operational

Ivanti Neurons for IT Service Management & IT Asset Management Operational

Service Manager / Asset Manager (CZERO) Operational

Service Manager / Asset Manager (C1) Operational

Service Manager / Asset Manager (FFZ) Operational

Service Manager / Asset Manager (IAZ) Operational

Service Manager / Asset Manager (IRW) Operational

Service Manager / Asset Manager (LDZ) Operational

Service Manager / Asset Manager (NSZ) Operational

Service Manager / Asset Manager (NVF) Operational

Service Manager / Asset Manager (NVZ) Operational

Service Manager / Asset Manager (NVW) Operational

Service Manager / Asset Manager (TTZ) Operational

Service Manager / Asset Manager (WAZ) Operational

Service Manager / Asset Manager (Ch-NVZ) Operational

Service Manager / Asset Manager (IRW TRY) Operational

Service Manager / Asset Manager (NVW TRY) Operational

Ivanti Service Desk Operational

Service Desk (LDX) Operational

Ivanti Zero Sign-On (ZSO) Operational

https://access-na1.mobileiron.com Operational

https://access-eu1.mobileiron.com Operational

https://access-sandbox.mobileiron.com Operational

https://access-ca1.mobileiron.com Operational

https://access-uk1.mobileiron.com Operational

Ivanti Neurons for MDM Operational

https://na1.mobileiron.com Operational

https://na2.mobileiron.com Operational

https://na3.mobileiron.com Operational

https://eu1.mobileiron.com Operational

https://ap1.mobileiron.com Operational

https://ap2.mobileiron.com Operational

https://sandbox.mobileiron.com Operational

https://login.mobileiron.com Operational

Apple Certificate Signing Request (CSR) file generations Operational

Client Activations Operational

Email+ Operational

https://uk1.mobileiron.com Operational

https://ca1.mobileiron.com Operational

Ivanti Neurons for Mobile Threat Defense (Management zConsole) Operational

AMERICAS - https://americas-console.zimperium.com/ Operational

APAC - https://apac-console.zimperium.com Operational

APJ - https://apj-console.zimperium.com Operational

CORP/PUBLIC - https://zconsole.zimperium.com Operational

CORP2/PUBLIC2 - https://corp2-console.zimperium.com Operational

DEMO - https://mtddemo-console.zimperium.com Operational

EMEA - https://emea-console.zimperium.com Operational

EMEA2 - https://emea2-console.zimperium.com/ Operational

INDIA - https://india-console.zimperium.com Operational

Ivanti Neurons for Mobile Threat Defense VNS Operational

AMERICAS - https://ziap.zimperium.com/ Operational

AMERICAS - https://mtduat.zimperium.com/ Operational

APAC - https://zapac.zimperium.com/ Operational

EMEA - https://eu01.zimperium.com/ Operational

Ivanti Neurons for Secure Access and Zero Trust Access Operational

AMERICAS Operational

APAC Operational

EMEA Operational

UAE Operational

CANADA Operational

Software Downloads Operational

https://support.mobileiron.com Operational

Support & Community Operational

https://forums.ivanti.com/ Operational

Automation Test Operational

Ivanti Pulse License Server Operational

Ivanti Neurons for Service Mapping Operational

Ivanti Neurons for Service Mapping - US Operational

Ivanti Neurons for Service Mapping - Europe Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Neurons TTU AKS Update- SRE 2047523 Oct `27`, `2026` `08:00`-`09:00` UTC

Scheduled - Neurons Platform AKS update will be performed on the TTU environment.

During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.
Oct 20, 2026 - 12:37 UTC

Emergency Maintenance: Ivanti Neurons Platform -- MLU, TKU -- Infrastructure Maintenance (2035954) Oct `27`, `2026` `11:00`-`12:00` UTC

Ivanti will be performing infrastructure maintenance on Neurons Platform for the MLU, TKU environments. A brief interruption in all features that utilize MQTT to communicate to agents can be expected.
Posted on Oct 26, 2026 - 21:39 UTC

Neurons FRU AKS Update- SRE 2047523 Oct `28`, `2026` `18:00`-`19:00` UTC

Neurons Platform AKS update will be performed on the FRU environment.

During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.
Posted on Oct 20, 2026 - 12:40 UTC

Neurons UKU AKS Update- SRE 2047523 Oct `29`, `2026` `18:00`-`19:00` UTC

Neurons Platform AKS update will be performed on the UKU environment.

During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.
Posted on Oct 22, 2026 - 13:46 UTC

Ivanti Neurons for MDM ReScheduled Maintenance: https://uk1.mobileiron.com Oct `29`, `2026` `19:00`-`23:00` UTC

Ivanti has rescheduled the maintenance on https://uk1.mobileiron.com to upgrade the platform.

Impact
During the maintenance window, the following services may experience delays, degradation, or intermittent interruptions:

• New devices registrations
• Cloud Admin Portal access
• Cloud Self Service Portal access
• Scheduled reports and compliance actions
• Registered device check-in (managed devices will continue to operate normally)
• Registration email delivery may be delayed or, in some cases, fail

See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm

Tracking Work Item: 2037971
Posted on Oct 22, 2026 - 20:20 UTC

Ivanti Neurons for MDM Scheduled Maintenance: https://eu1.mobileiron.com Oct `30`, `2026` `20:00`-`22:00` UTC

Ivanti will be performing maintenance on https://eu1.mobileiron.com to upgrade the platform.

Impact
During the maintenance window, the following services may experience delays, degradation, or intermittent interruptions:

• New devices registrations
• Cloud Admin Portal access
• Cloud Self Service Portal access
• Scheduled reports and compliance actions
• Registered device check-in (managed devices will continue to operate normally)
• Registration email delivery may be delayed or, in some cases, fail

See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm

Tracking Work Item: 2046139
Posted on Oct 16, 2026 - 06:18 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - FFZ PRD Oct `30`, `2026` `22:00` - Oct `31`, `2026` `02:00` UTC

RESCHEDULED
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

FFZ PRD

Maintenance Window
Start Date/Time: Oct 30, 2026 22:00 UTC
End Date/Time: Oct 31, 2026 02:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Oct 12, 2026 - 17:58 UTC

Ivanti Neurons for MDM Scheduled Maintenance: https://na3.mobileiron.com Oct `31`, `2026` `00:00`-`04:00` UTC

Ivanti will be performing maintenance on https://na3.mobileiron.com to upgrade the platform.

Impact
During the maintenance window, the following services may experience delays, degradation, or intermittent interruptions:

• New devices registrations
• Cloud Admin Portal access
• Cloud Self Service Portal access
• Scheduled reports and compliance actions
• Registered device check-in (managed devices will continue to operate normally)
• Registration email delivery may be delayed or, in some cases, fail

See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm

Tracking Work Item: 2047270
Posted on Oct 16, 2026 - 15:44 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance - APAC - 2051771 Oct `31`, `2026` `03:00`-`04:00` UTC

Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in Southeast Asia. Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window.
Posted on Oct 23, 2026 - 21:13 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - NVZ PRD Oct `31`, `2026` `05:00`-`09:00` UTC

RESCHEDULED
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVZ PRD

Maintenance Window
Start Date/Time: Oct 31, 2026 05:00 UTC
End Date/Time: Oct 31, 2026 09:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Oct 09, 2026 - 20:43 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance - AMERICAS - 2051760 Oct `31`, `2026` `15:00`-`16:00` UTC

Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in East US. Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window.
Posted on Oct 23, 2026 - 21:10 UTC

RESCHEDULED - Ivanti Neurons for ITSM 2026.3.1.1 Upgrade - IRW PRD Nov `1`, `2026` `01:00`-`05:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

IRW PRD

Maintenance Window
Start Date/Time: Nov 1, 2026 01:00 UTC
End Date/Time: Nov 1, 2026 05:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Oct 26, 2026 - 19:00 UTC

Ivanti Neurons for MDM Scheduled Maintenance: https://na2.mobileiron.com Nov `1`, `2026` `03:30`-`06:30` UTC

Ivanti will be performing maintenance on https://na2.mobileiron.com to upgrade the platform.

Impact
During the maintenance window, the following services may experience delays, degradation, or intermittent interruptions:

• New devices registrations
• Cloud Admin Portal access
• Cloud Self Service Portal access
• Scheduled reports and compliance actions
• Registered device check-in (managed devices will continue to operate normally)
• Registration email delivery may be delayed or, in some cases, fail

See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm

Tracking Work Item: 2046137
Posted on Oct 16, 2026 - 06:11 UTC

Ivanti Neurons for MDM Scheduled Access Maintenance: https://access-na1.mobileiron.com Nov `1`, `2026` `03:30`-`07:30` UTC

Ivanti will be performing a release maintenance on https://access-na1.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm

Tracking Work Item: 2046206
Posted on Oct 18, 2026 - 05:17 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - TTZ PRD Nov `1`, `2026` `05:00`-`09:00` UTC

RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

TTZ PRD

Maintenance Window
Start Date/Time: Nov 01, 2026 05:00 UTC
End Date/Time: Nov 01, 2026 09:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Oct 13, 2026 - 17:01 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - WAZ PRD Nov `1`, `2026` `07:00`-`11:00` UTC

RESCHEDULED
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

WAZ PRD

Maintenance Window
Start Date/Time: Nov 01, 2026 07:00 UTC
End Date/Time: Nov 01, 2026 11:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Oct 09, 2026 - 20:48 UTC

RESCHEDULED - Ivanti Neurons for ITSM 2026.3.1.1 Upgrade - IAZ PRD Nov `1`, `2026` `07:00`-`11:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

IAZ PRD

Maintenance Window
Start Date/Time: Nov 1, 2026 07:00 UTC
End Date/Time: Nov 1, 2026 11:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Oct 26, 2026 - 19:43 UTC

Ivanti Neurons for MDM Scheduled Access Maintenance: https://access-eu1.mobileiron.com Nov `3`, `2026` `02:30`-`06:30` UTC

Ivanti will be performing a release maintenance on https://access-eu1.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm

Tracking Work Item: 2054229
Posted on Oct 26, 2026 - 12:51 UTC

Ivanti Neurons for MDM Scheduled Maintenance: https://ap1.mobileiron.com Nov `6`, `2026` `16:30`-`19:30` UTC

Ivanti will be performing maintenance on https://ap1.mobileiron.com to upgrade the platform.

Impact
During the maintenance window, the following services may experience delays, degradation, or intermittent interruptions:

• New devices registrations
• Cloud Admin Portal access
• Cloud Self Service Portal access
• Scheduled reports and compliance actions
• Registered device check-in (managed devices will continue to operate normally)
• Registration email delivery may be delayed or, in some cases, fail

See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm

Tracking Work Item: 2046144
Posted on Oct 16, 2026 - 06:21 UTC

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVC PRD and STG/UAT Nov `7`, `2026` `06:00`-`10:00` UTC

We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance.

Start Time: 11/07/26 06:00 UTC
Estimated End Time: 11/07/26 10:00 UTC

Impact: Tenants will be unavailable during the duration of the maintenance.

For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
Posted on Oct 16, 2026 - 02:33 UTC

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - CZero PRD Nov `7`, `2026` `08:00`-`12:00` UTC

We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance.

Start Time: 11/07/26 08:00 UTC
Estimated End Time: 11/07/26 12:00 UTC

Impact: Tenants will be unavailable during the duration of the maintenance.

For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
Posted on Oct 16, 2026 - 02:34 UTC

Past Incidents

Oct `27`, `2026`

ACTION REQUIRED: Ivanti Neurons for MDM Scheduled Access Maintenance: https://access-eu1.mobileiron.com

Completed - The scheduled maintenance has been completed.
Oct 27, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 02:30 UTC

Update - SSL certificates used for Ivanti Access VPN endpoints expire on October 31 2026. These certificates will be renewed by Ivanti SRE during upgrade. However Administrators must take action to avoid interruptions to Windows and iOS AppTunnel users by syncing Cloud/Core with their Access tenant to retrieve the new certificate after the change window has closed.

Further details can be found in the following article:
https://forums.ivanti.com/s/article/Access-SSL-Certificate-Renewal-2026-2027
Oct 19, 12:00 UTC

Scheduled - Ivanti will be performing a release maintenance on https://access-eu1.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm

Tracking Work Item: 2046203
Oct 16, 08:51 UTC

Ivanti Neurons for MDM Emergency Maintenance for https://login.mobileiron.com

Completed - The scheduled maintenance has been completed.
Oct 27, 00:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 00:00 UTC

Scheduled - Ivanti will be performing an emergency maintenance on our Ivanti Neurons for MDM Global Lookup Service https://login.mobileiron.com.

Impact
During the maintenance customers may experience periods of connectivity timeouts with new device registration or logging into https://login.mobileiron.com.

Tracking Work Item: 2054385
Oct 26, 20:54 UTC

Oct `26`, `2026`

Ivanti Neurons - Users may be unable to create or delete reports (2055298)

Resolved - This incident has been resolved.
Oct 26, 21:44 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 26, 21:00 UTC

Investigating - We are currently investigating this issue.
Oct 26, 20:46 UTC

Ivanti Neurons for MDM Scheduled Access Maintenance: https://ap2.mobileiron.com

Completed - The scheduled maintenance has been completed.
Oct 26, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 11:00 UTC

Scheduled - Ivanti will be performing a release maintenance on https://ap2.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm

Tracking Work Item: 2046193
Oct 16, 06:34 UTC

Neurons TKU AKS Update- SRE 2047523

Completed - The scheduled maintenance has been completed.
Oct 26, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 12:00 UTC

Scheduled - Neurons Platform AKS update will be performed on the TKU environment.

During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.
Oct 19, 12:18 UTC

Emergency Maintenance - Ivanti Neurons for ITSM - All TRY & STG Landscapes

Completed - The scheduled maintenance has been successfully completed. All tenants are up and running, and the application is operational.

Thank you for your patience and cooperation.
Oct 26, 06:06 UTC

Verifying - Verification is currently underway for the maintenance items.
Oct 26, 06:05 UTC

Scheduled - Ivanti will be performing emergency maintenance on all TRY & STG landscapes.

Maintenance Window
Start Date/Time: Oct 26, 2026 05:00 UTC
End Date/Time: Oct 26, 2026 07:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below:

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 23, 18:19 UTC

Oct `25`, `2026`

Abandoned – Ivanti Neurons for ITSM 2026.3.1.0 Upgrade – IRW PRD

Completed - All issues have been resolved, and the application is currently running on patch hotfix version 2026.2.9 instead of the planned 2026.3 release due to technical issues encountered during deployment.

All tenants are currently up and running, and services are operational. We will reschedule the 2026.3 deployment and communicate the revised schedule through the status page.

Thank you for your patience and understanding.
Oct 25, 15:05 UTC

Update - We have identified the issues and are currently implementing the fix. We will continue to monitor progress and provide further updates as necessary.

Thank you for your patience and understanding.
Oct 25, 14:42 UTC

Update - We are currently experiencing some issues with the rollback and are actively working to resolve them. We will provide further updates as soon as more information is available.

Thank you for your patience and understanding.
Oct 25, 14:02 UTC

Update - The rollback process is in its final stages and is expected to be completed within the next 15–30 minutes. We will provide a further status update once the rollback is complete and the environment has been validated.

Thank you for your patience and understanding.
Oct 25, 11:53 UTC

Update - The 2026.3 deployment has been abandoned due to technical issues encountered during the deployment process. We are currently rolling back to the previous release, 2026.2.9, which includes the security fixes.

The rollback is in progress, and we will provide a further update once the environment has been fully restored and validated.

We apologize for the inconvenience and appreciate your patience and understanding.
Oct 25, 11:19 UTC

Update - We have encountered some technical issues and are actively working to resolve them. The maintenance window is expected to end shortly. We will keep you informed of further updates as necessary.

Thank you for your patience and understanding.
Oct 25, 10:04 UTC

Update - Scheduled maintenance is still in progress due to some technical issues, and additional time is required to complete the remaining activities. We will continue to work on resolving the issues and provide further updates as necessary.

We apologize for the inconvenience and appreciate your patience and understanding.
Oct 25, 09:17 UTC

Update - Scheduled maintenance is still in progress, and we expect an additional 1–2 hours to complete the process. We will continue to monitor the progress and provide further updates as necessary.

We apologize for the inconvenience and appreciate your patience.
Oct 25, 08:32 UTC

Update - Scheduled maintenance is still in progress, and we expect an additional 1 hour to complete the process. We will continue to monitor the progress and provide further updates as necessary.

We apologize for the inconvenience and appreciate your patience.
Oct 25, 08:02 UTC

In progress - Scheduled maintenance is still in progress, and we expect an additional 1–2 hours to complete the process. We will continue to monitor the progress and provide further updates as necessary.

We apologize for the inconvenience and appreciate your patience.
Oct 25, 06:58 UTC

Verifying - Verification is currently underway for the maintenance items.
Oct 25, 06:57 UTC

Update - Scheduled maintenance is currently in progress. Due to some technical delays, we expect the maintenance window to be extended by approximately 2–3 hours. We will continue to monitor the progress and provide further updates as necessary.

We apologize for any inconvenience caused and appreciate your patience.
Oct 25, 03:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 01:00 UTC

Scheduled - RESCHEDULED
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

IRW PRD

Maintenance Window
Start Date/Time: Oct 25, 2026 01:00 UTC
End Date/Time: Oct 25, 2026 05:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 20:38 UTC

IAZ PRD – 2026.3.1.0 Upgrade Abandoned; Security Release 2026.2.9 Deployed

Completed - The Security release upgrade to version 2026.2.9 have been completed successfully. The environment has been restored, and validation has been completed.

All services are operational. Thank you for your patience and understanding.
Oct 25, 12:10 UTC

Update - Scheduled maintenance is in the final stages and is expected to be completed within the next 30–45 minutes. We will provide a further status update once the maintenance is complete.

Thank you for your patience and understanding.
Oct 25, 11:52 UTC

Update - The 2026.3 deployment has been abandoned due to technical issues encountered during the deployment process. We are proceeding with the security release upgrade to version 2026.2.9, which includes the required security fixes.

We will provide a further update once the upgrade is complete and the environment has been fully validated.

We apologize for the inconvenience and appreciate your patience and understanding.
Oct 25, 11:20 UTC

Update - Scheduled maintenance is still in progress, and we expect an additional 1hour to complete the process. We will continue to monitor the progress and provide further updates as necessary.
Oct 25, 10:39 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 25, 10:24 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 07:00 UTC

Scheduled - RESCHEDULED
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

IAZ PRD

Maintenance Window
Start Date/Time: Oct 25, 2026 07:00 UTC
End Date/Time: Oct 25, 2026 11:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 20:34 UTC

Emergency Maintenance - Ivanti Neurons for ITSM - FFZ/NVZ/TTZ/WAZ PRD

Update - The scheduled maintenance has been completed.
Oct 25, 07:02 UTC

Completed - The scheduled maintenance has been completed.
Oct 25, 07:01 UTC

Verifying - Verification is currently underway for the maintenance items.
Oct 25, 07:01 UTC

Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 06:18 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 05:00 UTC

Scheduled - Ivanti will be performing emergency maintenance on your Ivanti Service Manager tenant hosted in:

FFZ PRD
NVZ PRD
TTZ PRD
WAZ PRD

Maintenance Window
Start Date/Time: Oct 25, 2026 05:00 UTC
End Date/Time: Oct 25, 2026 07:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below:

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 23, 18:22 UTC

Ivanti Neurons for MDM Scheduled Maintenance: https://na1.mobileiron.com

Completed - The scheduled maintenance has been completed.
Oct 25, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 03:30 UTC

Scheduled - Ivanti will be performing maintenance on https://na1.mobileiron.com to upgrade the platform.

Impact
During the maintenance window, the following services may experience delays, degradation, or intermittent interruptions:

• New devices registrations
• Cloud Admin Portal access
• Cloud Self Service Portal access
• Scheduled reports and compliance actions
• Registered device check-in (managed devices will continue to operate normally)
• Registration email delivery may be delayed or, in some cases, fail

See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm

Tracking Work Item: 2046120
Oct 15, 19:58 UTC

Oct `24`, `2026`

Ivanti Neurons for Secure Access and Zero Trust Maintenance - Canada - 2034573

Completed - The scheduled maintenance has been completed.
Oct 24, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 15:00 UTC

Scheduled - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in Canada Central. Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window.
Oct 8, 20:33 UTC

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVZ PRD

Completed - Scheduled maintenance has been completed, and all services are operational. Thank you for your patience and understanding.
Oct 24, 12:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 05:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance.

Start Time: 10/24/26 05:00 UTC
Estimated End Time: 10/24/26 13:00 UTC

For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
Aug 6, 18:48 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - LDZ PRD

Completed - The scheduled maintenance has been completed.
Oct 24, 10:54 UTC

Update - Scheduled maintenance has been completed, and all tenants are back online. We are performing a few additional backend configurations and validations following the deployment.

Users may need to log in again if they were logged out during the maintenance window. We will continue to monitor the environment and provide further updates if necessary.

Thank you for your patience and understanding.
Oct 24, 09:10 UTC

Update - Scheduled maintenance is expected to be completed within the next 10–15 minutes. We are performing the final tenant validations to ensure everything is working as expected.

We will provide another update once the maintenance is completed.

Thank you for your patience and understanding.
Oct 24, 08:45 UTC

Update - Scheduled maintenance is still in progress, and we are in the final stages of completing the remaining activities. We will provide another update once the maintenance is completed.

Thank you for your patience and understanding.
Oct 24, 07:48 UTC

Update - Scheduled maintenance is currently in progress, and being extended by two hours. We will provide updates as necessary.
Oct 24, 03:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:00 UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

LDZ PRD

Maintenance Window
Start Date/Time: Oct 24, 2026 01:00 UTC
End Date/Time: Oct 24, 2026 05:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 19:27 UTC

Update - Important Update: 2026.3 Release Postponement

We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release.
Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully.
Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release.
Here’s what this means for you:
• The 2026.3 release will be rescheduled.
• Existing email-based functionality will continue to operate as it does today.
• Customers who have already upgraded non-production environments can continue using current email-based workflows without change.
• No immediate action is required.

We’ll share updated release timing and implementation guidance as soon as it is available.
We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket.
Thank you for your continued partnership and trust.

*A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.
Sep 29, 18:26 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

LDZ PRD

Maintenance Window
Start Date/Time: Oct 3, 2026 01:00 UTC
End Date/Time: Oct 3, 2026 05:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Aug 21, 17:06 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - CZERO PRD

Completed - The scheduled maintenance has been completed.
Oct 24, 09:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 05:01 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

CZERO PRD

Maintenance Window
Start Date/Time: Oct 24, 2026 05:00 UTC
End Date/Time: Oct 24, 2026 09:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 15:08 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - NVC PRD

Completed - The scheduled maintenance has been completed.
Oct 24, 09:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 05:01 UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVC PRD

Maintenance Window
Start Date/Time: Oct 24, 2026 05:00 UTC
End Date/Time: Oct 24, 2026 09:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 15:24 UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVC PRD

Maintenance Window
Start Date/Time: Oct 24, 2026 05:00 UTC
End Date/Time: Oct 24, 2026 09:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 15:22 UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVC PRD

Maintenance Window
Start Date/Time: Oct 24, 2026 05:00 UTC
End Date/Time: Oct 24, 2026 09:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 15:20 UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVC PRD

Maintenance Window
Start Date/Time: Oct 03, 2026 07:00 UTC
End Date/Time: Oct 03, 2026 11:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Sep 18, 18:13 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVC PRD

Maintenance Window
Start Date/Time: Sept 26, 2026 07:00 UTC
End Date/Time: Sept 26, 2026 11:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Aug 21, 16:27 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - NVZ CH PRD

Completed - The scheduled maintenance has been completed.
Oct 24, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 05:00 UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVZ CH PRD

Maintenance Window
Start Date/Time: Oct 24, 2026 05:00 UTC
End Date/Time: Oct 24, 2026 09:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 15:18 UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVZ CH PRD

Maintenance Window
Start Date/Time: Oct 24, 2026 05:00 UTC
End Date/Time: Oct 24, 2026 09:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 15:14 UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVZ CH PRD

Maintenance Window
Start Date/Time: Oct 03, 2026 07:00 UTC
End Date/Time: Oct 03, 2026 11:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Sep 11, 18:06 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVZ CH PRD

Maintenance Window
Start Date/Time: Sept 26, 2026 07:00 UTC
End Date/Time: Sept 26, 2026 11:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Aug 21, 16:05 UTC

Oct `23`, `2026`

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - NSZ PRD

Completed - The scheduled maintenance has been completed.
Oct 23, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 13:00 UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NSZ PRD

Maintenance Window
Start Date/Time: Oct 23, 2026 13:00 UTC
End Date/Time: Oct 23, 2026 17:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 13:18 UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NSZ PRD

Maintenance Window
Start Date/Time: Oct 23, 2026 13:00 UTC
End Date/Time: Oct 23, 2026 17:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 12:50 UTC

Update - Important Update: 2026.3 Release Postponement
We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release.
Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully.
Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release.
Here’s what this means for you:
• The 2026.3 release will be rescheduled.
• Existing email-based functionality will continue to operate as it does today.
• Customers who have already upgraded non-production environments can continue using current email-based workflows without change.
• No immediate action is required.

We’ll share updated release timing and implementation guidance as soon as it is available.
We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket.
Thank you for your continued partnership and trust.

*A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.
Sep 24, 22:47 UTC

Update - Please read below as the date has been postponed

We are currently finalizing the revised schedule and will provide an updated maintenance notification with the new maintenance window details as soon as they are confirmed.

No action is required at this time.

We appreciate your understanding and apologize for any inconvenience this change may cause.

*A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NSZ PRD

Maintenance Window
Start Date/Time: TBC
End Date/Time: TBC

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Sep 24, 19:24 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NSZ PRD

Maintenance Window
Start Date/Time: Sept 25, 2026 13:00 UTC
End Date/Time: Sept 25, 2026 17:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Aug 21, 15:53 UTC

Emergency Maintenance - Ivanti N-MDM AppConnect Wrapping Portal Maintenance - 2052236

Completed - The scheduled maintenance has been completed.
Oct 23, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 10:00 UTC

Scheduled - Ivanti will be performing Security updates maintenance on the Ivanti N-MDM AppConnect Wrapping Portal.

Impact
No customer action is required for this maintenance period. AppConnect Wrapping Portal will be intermittently accessible during this time.

Maintenance Window
Start Date and Time: Friday, 23/Oct/2026 10:00 AM UTC
End Date and Time: Firday, 23/Oct/2026 01:00 PM UTC
Oct 23, 08:03 UTC

EMERGENCY MAINTENANCE- ACTION REQUIRED: Ivanti Neurons for MDM Scheduled Access Maintenance: https://access-sandbox.mobileiron.com

Completed - The scheduled maintenance has been completed.
Oct 23, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 05:00 UTC

Scheduled - Ivanti will be performing a release maintenance on https://access-sandbox.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm

SSL certificates used for Ivanti Access VPN endpoints expire on October 31 2026. These certificates will be renewed by Ivanti SRE during upgrade. However Administrators must take action to avoid interruptions to Windows and iOS AppTunnel users by syncing Cloud/Core with their Access tenant to retrieve the new certificate after the change window has closed.

Further details can be found in the following article:
https://forums.ivanti.com/s/article/Access-SSL-Certificate-Renewal-2026-2027

Tracking Work Item: 2046116
Oct 23, 04:54 UTC

Ivanti Neurons for MDM Scheduled Maintenance: https://ca1.mobileiron.com

Completed - The scheduled maintenance has been completed.
Oct 23, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 03:30 UTC

Update - The maintenance has been postponed to 23 october 2026.
Oct 16, 14:29 UTC

Scheduled - Ivanti will be performing maintenance on https://ca1.mobileiron.com to upgrade the platform.

Impact
During the maintenance window, the following services may experience delays, degradation, or intermittent interruptions:

• New devices registrations
• Cloud Admin Portal access
• Cloud Self Service Portal access
• Scheduled reports and compliance actions
• Registered device check-in (managed devices will continue to operate normally)
• Registration email delivery may be delayed or, in some cases, fail

See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm

Tracking Work Item: 2037969
Oct 15, 18:12 UTC

Oct `22`, `2026`

Ivanti Neurons Platform -- MLU, TKU -- Infrastructure Maintenance (2035954)

Completed - The scheduled maintenance has been completed.
Oct 22, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 12:00 UTC

Scheduled - Ivanti will be performing infrastructure maintenance on Neurons Platform for the MLU, TKU environments. A brief interruption in all features that utilize MQTT to communicate to agents can be expected.
Oct 13, 14:36 UTC

Emergency Maintenance: Ivanti Neurons Platform -- NVU, TTU -- Infrastructure Maintenance (2035954)

Completed - The scheduled maintenance has been completed.
Oct 22, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 07:00 UTC

ACTION REQUIRED: Ivanti Neurons for MDM Scheduled Access Maintenance: https://access-sandbox.mobileiron.com

Completed - The scheduled maintenance has been completed.
Oct 22, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 02:30 UTC

Oct `21`, `2026`

Ivanti Neurons for MDM Scheduled Maintenance: https://uk1.mobileiron.com

Completed - The scheduled maintenance has been completed.
Oct 21, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 19:00 UTC

Scheduled - Ivanti will be performing maintenance on https://uk1.mobileiron.com to upgrade the platform.

Impact
During the maintenance window, the following services may experience delays, degradation, or intermittent interruptions:

• New devices registrations
• Cloud Admin Portal access
• Cloud Self Service Portal access
• Scheduled reports and compliance actions
• Registered device check-in (managed devices will continue to operate normally)
• Registration email delivery may be delayed or, in some cases, fail

See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm

Tracking Work Item: 2037971
Oct 15, 18:18 UTC

Ivanti Neurons Platform -- UKU, FRU -- Infrastructure Maintenance (2035954)

Completed - The scheduled maintenance has been completed.
Oct 21, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 16:00 UTC

Scheduled - Ivanti will be performing infrastructure maintenance on Neurons Platform for the UKU, FRU environments. A brief interruption in all features that utilize MQTT to communicate to agents can be expected.
Oct 13, 14:31 UTC

Ivanti Neurons Platform -- NVU, TTU -- Infrastructure Maintenance (2035954)

Completed - The scheduled maintenance has been completed.
Oct 21, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:00 UTC

Oct `20`, `2026`

Oct `19`, `2026`

Ivanti Neurons for ITSM ADFS/SAML Certificate Update - NVF PRD

Completed - The scheduled maintenance has been completed.
Oct 19, 07:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 04:30 UTC

Scheduled - Ivanti will be updating the certificate on your Ivanti Service Manager tenant hosted in the following regions:

NVF-PRD
Certificate name: ivantifedcloud.com

Maintenance Window
Start Date/Time: Oct 19, 2026 04:30 UTC
End Date/Time: Oct 19, 2026 07:30 UTC

Certificate Update Information
ISM Cloud SSL certificate update

Impact
Tenants environment will remain online and available throughout the maintenance window. Single Sign-On enabled cloud customers who do not add the certificate on their server(s) before the expiration date may not be able to log into their tenants using Single-Sign-On.
We recommend that customers complete any required SSO certificate updates before the maintenance window to ensure uninterrupted access.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 6, 09:54 UTC

Oct `18`, `2026`

Ivanti Access Upgrade Maintenance for https://access-na1.mobileiron.com

Completed - The scheduled maintenance has been completed.
Oct 18, 07:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 03:30 UTC

Scheduled - Ivanti will be performing a release maintenance on https://access-na1.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

Tracking Work Item: 2035150
Oct 8, 05:33 UTC

Oct `17`, `2026`

Additional maintenance - Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - NVW TRY

Completed - The scheduled maintenance has been completed.
Oct 17, 14:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 13:00 UTC

Scheduled - During the previous maintenance today, additional required changes were identified. We will be performing work to address these immediately. The is no further expected impact or outage.

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVW TRY

Maintenance Window
Start Date/Time: Oct 17, 2026 13:00 UTC
End Date/Time: Oct 17, 2026 15:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 17, 12:59 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - CZERO STG/UAT

Completed - The scheduled maintenance has been completed.
Oct 17, 13:09 UTC

Update - Scheduled maintenance has been completed successfully. All activities are complete, and services are operating as expected. Thank you for your patience and understanding.
Oct 17, 13:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 08:00 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

CZERO STG/UAT

Maintenance Window
Start Date/Time: Oct 17, 2026 08:00 UTC
End Date/Time: Oct 17, 2026 12:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 8, 18:00 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - IRW STG/UAT

Completed - The scheduled maintenance has been completed.
Oct 17, 12:54 UTC

Update - The scheduled maintenance began approximately one hour ago and is currently in progress. We will provide further updates as necessary and notify you once the maintenance is complete.
Oct 17, 11:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 10:30 UTC

Scheduled - The scheduled maintenance began approximately one hour ago and is currently in progress. We will provide further updates as necessary and notify you once the maintenance is complete.
Oct 17, 10:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 10:02 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

IRW STG/UAT

Maintenance Window
Start Date/Time: Oct 17, 2026 10:00 UTC
End Date/Time: Oct 17, 2026 14:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 8, 20:08 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - NVZ CH STG/UAT

Completed - Scheduled maintenance has been completed successfully. All activities are complete, and services are operating as expected. Thank you for your patience and understanding.
Oct 17, 12:52 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 17, 11:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 08:03 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVZ CH STG/UAT

Maintenance Window
Start Date/Time: Oct 17, 2026 08:00 UTC
End Date/Time: Oct 17, 2026 12:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 8, 18:24 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - LDZ STG/UAT

Verifying - Verification is currently underway for the maintenance items.
Oct 17, 12:52 UTC

Update - The maintenance activity is nearing completion. We will share the final completion status shortly.
Oct 17, 12:38 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 09:02 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

LDZ STG/UAT

Maintenance Window
Start Date/Time: Oct 17, 2026 09:00 UTC
End Date/Time: Oct 17, 2026 13:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 8, 19:54 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - IAZ STG/UAT

Verifying - Verification is currently underway for the maintenance items.
Oct 17, 12:47 UTC

Update - The maintenance activity is nearing completion. We will share the final completion status shortly.
Oct 17, 12:44 UTC

Update - Maintenance is still in progress as expected. We will continue to monitor the progress and provide further updates as necessary.
Oct 17, 11:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 10:00 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

IAZ STG/UAT

Maintenance Window
Start Date/Time: Oct 17, 2026 10:00 UTC
End Date/Time: Oct 17, 2026 14:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 8, 20:06 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - TTZ STG/UAT

Verifying - Verification is currently underway for the maintenance items.
Oct 17, 12:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 09:01 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

TTZ STG/UAT

Maintenance Window
Start Date/Time: Oct 17, 2026 09:00 UTC
End Date/Time: Oct 17, 2026 13:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 8, 19:46 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - NVC STG/UAT

Verifying - Verification is currently underway for the maintenance items.
Oct 17, 12:24 UTC

Update - Maintenance is still in progress as expected. We will continue to monitor the progress and provide further updates as necessary.
Oct 17, 10:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 08:01 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVC STG/UAT

Maintenance Window
Start Date/Time: Oct 17, 2026 08:00 UTC
End Date/Time: Oct 17, 2026 12:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 8, 18:29 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - WAZ STG/UAT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 10:01 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

WAZ STG/UAT

Maintenance Window
Start Date/Time: Oct 17, 2026 10:00 UTC
End Date/Time: Oct 17, 2026 14:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 8, 20:04 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - FFZ STG/UAT

Verifying - Verification is currently underway for the maintenance items.
Oct 17, 12:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 09:00 UTC

Update - Correction: Please note the 'End Date/Time' was incorrectly specified in the last notification, this has been updated as shown below.

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

FFZ STG/UAT

Maintenance Window
Start Date/Time: Oct 17, 2026 09:00 UTC
End Date/Time: Oct 17, 2026 13:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 8, 19:44 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

FFZ STG

Maintenance Window
Start Date/Time: Oct 17, 2026 09:00 UTC
End Date/Time: Oct 17, 2026 13:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 8, 19:36 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - NVZ STG/UAT

Completed - The scheduled maintenance has been completed.
Oct 17, 12:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 10:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 09:03 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVZ STG/UAT

Maintenance Window
Start Date/Time: Oct 17, 2026 09:00 UTC
End Date/Time: Oct 17, 2026 13:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 8, 19:51 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - NSZ STG/UAT

Completed - The scheduled maintenance has been completed.
Oct 17, 11:22 UTC

Verifying - Verification is currently underway for the maintenance items.
Oct 17, 11:20 UTC

Update - Maintenance is still in progress as expected. We will continue to monitor the progress and provide further updates as necessary.
Oct 17, 09:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 08:01 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NSZ STG/UAT

Maintenance Window
Start Date/Time: Oct 17, 2026 08:00 UTC
End Date/Time: Oct 17, 2026 12:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 8, 18:13 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - IRW TRY

Verifying - Verification is currently underway for the maintenance items.
Oct 17, 11:15 UTC

Update - Maintenance is still in progress as expected. We will continue to monitor the progress and provide further updates as necessary.
Oct 17, 09:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 07:01 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

IRW TRY

Maintenance Window
Start Date/Time: Oct 17, 2026 07:00 UTC
End Date/Time: Oct 17, 2026 11:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 8, 17:43 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - NVW TRY

Completed - The scheduled maintenance has been completed.
Oct 17, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 07:00 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVW TRY

Maintenance Window
Start Date/Time: Oct 17, 2026 07:00 UTC
End Date/Time: Oct 17, 2026 11:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 8, 17:29 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance – EMEA – 2034549

Completed - The scheduled maintenance has been completed.
Oct 17, 10:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 09:00 UTC

Scheduled - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in West Europe. Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window.
Oct 8, 20:25 UTC

US, Canada - Cherwell 3rd Friday Maintenance

Completed - The scheduled maintenance has been completed.
Oct 17, 08:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 02:00 UTC

Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: October 16, 2026 at 8:00:00 pm MDT
End Date and Time: October 17, 2026 at 2:00:00 am MDT

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 22:51 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance - UAE - 2034550

Completed - The scheduled maintenance has been completed.
Oct 17, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 07:02 UTC

Scheduled - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in UAE North. Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window.
Oct 8, 20:27 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance - APAC - 2034546

Completed - The scheduled maintenance has been completed.
Oct 17, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 03:00 UTC

Scheduled - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in Southeast Asia. Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window
Oct 8, 20:31 UTC

EMEA - Cherwell 3rd Friday Maintenance

Completed - The scheduled maintenance has been completed.
Oct 17, 01:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 19:00 UTC

Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: October 16, 2026 at 8:00:00 pm BST
End Date and Time: October 17, 2026 at 2:00:00 am BST

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 22:49 UTC

Oct `16`, `2026`

APAC - Cherwell 3rd Friday Maintenance

Completed - The scheduled maintenance has been completed.
Oct 16, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 16:00 UTC

Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: October 17, 2026 at 2:00:00 am AEST
End Date and Time: October 17, 2026 at 8:00:00 am AEST

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 22:46 UTC

5 AM - Cherwell 3rd Friday Maintenance

Completed - The scheduled maintenance has been completed.
Oct 16, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 11:01 UTC

Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: October 16, 2026 at 5:00:00 am MDT
End Date and Time: October 16, 2026 at 11:00:00 am MDT

For any questions related to Ivanti - please visit Ivanti Global Support
Oct 9, 22:39 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://ap2.mobileiron.com

Completed - The scheduled maintenance has been completed.
Oct 16, 16:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 11:00 UTC

Scheduled - Ivanti will be performing an upgrade maintenance on https://ap2.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 2036041
Oct 7, 15:43 UTC

Ivanti Access Upgrade Maintenance for https://access-eu1.mobileiron.com

Completed - The scheduled maintenance has been completed.
Oct 16, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 02:30 UTC

Oct `15`, `2026`

Ivanti Access Upgrade Maintenance – https://ap2.mobileiron.com

Completed - The scheduled maintenance has been completed.
Oct 15, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 11:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 8, 05:32 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://sandbox.mobileiron.com

Completed - The scheduled maintenance has been completed.
Oct 15, 09:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 03:30 UTC

Scheduled - Ivanti will be performing an upgrade maintenance on https://sandbox.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 2036038
Oct 7, 15:39 UTC

Oct `14`, `2026`

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVZ STG/UAT

Completed - The maintenance has been completed and tenants are backup up.

If you have any issues, please log a case with Support for assistance.
Oct 14, 15:18 UTC

Update - Scheduled maintenance is progressing slower than anticipated. Maintenance will extend past the scheduled window of 13:00 UTC. We are estimating maintenance activities will complete around 15:00 UTC.

We apologize for the inconvenience and appreciate your patience.
Oct 14, 12:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 05:01 UTC

Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance.

Start Time: 10/14/26 05:00 UTC
Estimated End Time: 10/14/26 13:00 UTC

For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
Aug 6, 18:46 UTC

Ivanti Access Upgrade Maintenance for https://access-sandbox.mobileiron.com

Completed - The scheduled maintenance has been completed.
Oct 14, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 05:00 UTC

Scheduled - Ivanti will be performing release maintenance on https://access-sandbox.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

Tracking Work Item: 2035141
Oct 8, 05:26 UTC

Oct `13`, `2026`

No incidents reported.

Related

Scheduled Maintenance

Neurons TTU AKS Update- SRE 2047523 Oct 27, 2026 08:00-09:00 UTC

Emergency Maintenance: Ivanti Neurons Platform -- MLU, TKU -- Infrastructure Maintenance (2035954) Oct 27, 2026 11:00-12:00 UTC

Neurons FRU AKS Update- SRE 2047523 Oct 28, 2026 18:00-19:00 UTC

Neurons UKU AKS Update- SRE 2047523 Oct 29, 2026 18:00-19:00 UTC

Ivanti Neurons for MDM ReScheduled Maintenance: https://uk1.mobileiron.com Oct 29, 2026 19:00-23:00 UTC

Ivanti Neurons for MDM Scheduled Maintenance: https://eu1.mobileiron.com Oct 30, 2026 20:00-22:00 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - FFZ PRD Oct 30, 2026 22:00 - Oct 31, 2026 02:00 UTC

Ivanti Neurons for MDM Scheduled Maintenance: https://na3.mobileiron.com Oct 31, 2026 00:00-04:00 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance - APAC - 2051771 Oct 31, 2026 03:00-04:00 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - NVZ PRD Oct 31, 2026 05:00-09:00 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance - AMERICAS - 2051760 Oct 31, 2026 15:00-16:00 UTC

RESCHEDULED - Ivanti Neurons for ITSM 2026.3.1.1 Upgrade - IRW PRD Nov 1, 2026 01:00-05:00 UTC

Ivanti Neurons for MDM Scheduled Maintenance: https://na2.mobileiron.com Nov 1, 2026 03:30-06:30 UTC

Ivanti Neurons for MDM Scheduled Access Maintenance: https://access-na1.mobileiron.com Nov 1, 2026 03:30-07:30 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - TTZ PRD Nov 1, 2026 05:00-09:00 UTC

Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - WAZ PRD Nov 1, 2026 07:00-11:00 UTC

RESCHEDULED - Ivanti Neurons for ITSM 2026.3.1.1 Upgrade - IAZ PRD Nov 1, 2026 07:00-11:00 UTC

Ivanti Neurons for MDM Scheduled Access Maintenance: https://access-eu1.mobileiron.com Nov 3, 2026 02:30-06:30 UTC

Ivanti Neurons for MDM Scheduled Maintenance: https://ap1.mobileiron.com Nov 6, 2026 16:30-19:30 UTC

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVC PRD and STG/UAT Nov 7, 2026 06:00-10:00 UTC

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - CZero PRD Nov 7, 2026 08:00-12:00 UTC