Update -
We will be undergoing scheduled maintenance during this time.
Jul 07, 2026 - 13:53 UTC
Update -
This planned work has been cancelled and will be resecheduled to a later date (TBC).
Jul 07, 2026 - 13:50 UTC
Scheduled -
Ivanti will be releasing an updated Ivanti Agent Deployment Service to the FRU, UKU and NVU production landscapes.
Impact:
During the maintenance window, the Ivanti Neurons cloud side agent deployment service will be updated.
Action Required:
No manual update is required. No changes will be made to the deployment engine running on agent endpoints.
Maintenance Window:
Start Date/Time: Jul 14, 2026, 08:00 UTC
End Date/Time: Jul 14, 2026, 17:00 UTC
Note: Agent push deployments may be affected during this period.
Jun 26, 2026 - 15:16 UTC
Update -
Due to the short notice regarding the downtime required for this maintenance, the maintenance has been postponed. We will communicate the updated maintenance window once it has been determined.
Aug 28, 2026 - 20:42 UTC
Update -
We have updated the status page messaging to clarify that this maintenance will result in downtime. During the update, customers will be redirected to the maintenance page until the maintenance is complete.
Aug 28, 2026 - 16:22 UTC
Scheduled -
**Update**
This maintenance has a downtime associated with it. The tenants will redirect to the maintenance page until the maintenance is complete.
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:
IAZ PRD
Maintenance Window
Start Date/Time: Aug 30, 2026 05:00 UTC
End Date/Time: Aug 30, 2026 09:00 UTC
Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If you still continue to have issues please contact support via the details below.
Clarification
Version 2026.2.5 patch #5 is not rolling back the previous patch applied to landscapes. The previous patch was referred to as 2026.2.6 on the Cloud Status Page and 2026.2.5 Patch #4 in the release notes. This was a clerical error on our part where the internal tracking number was used in customer communication (2026.2.6) instead of the external number. We understand the confusion this could cause and have updated the Release Notes from the previous patch to include both numbers.
Product/Release Documentation
Patches - Ivanti Neurons for ITSM 2026.2
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Aug 18, 2026 - 18:45 UTC
Update -
Due to the short notice regarding the downtime required for this maintenance, the maintenance has been postponed. We will communicate the updated maintenance window once it has been determined.
Aug 28, 2026 - 20:41 UTC
Update -
We have updated the status page messaging to clarify that this maintenance will result in downtime. During the update, customers will be redirected to the maintenance page until the maintenance is complete.
Aug 28, 2026 - 16:23 UTC
Scheduled -
**Update**
This maintenance has a downtime associated with it. The tenants will redirect to the maintenance page until the maintenance is complete.
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:
TTZ PRD
Maintenance Window
Start Date/Time: Aug 30, 2026 05:00 UTC
End Date/Time: Aug 30, 2026 09:00 UTC
Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If you still continue to have issues please contact support via the details below.
Clarification
Version 2026.2.5 patch #5 is not rolling back the previous patch applied to landscapes. The previous patch was referred to as 2026.2.6 on the Cloud Status Page and 2026.2.5 Patch #4 in the release notes. This was a clerical error on our part where the internal tracking number was used in customer communication (2026.2.6) instead of the external number. We understand the confusion this could cause and have updated the Release Notes from the previous patch to include both numbers.
Product/Release Documentation
Patches - Ivanti Neurons for ITSM 2026.2
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Aug 18, 2026 - 18:43 UTC
Ivanti will be performing upgrade maintenance on the Ivanti N-MDM AppConnect Wrapping Portal.
Impact
No customer action is required for this maintenance period. AppConnect Wrapping Portal will be intermittently accessible during this time.
Maintenance Window
Start Date and Time: Monday, 31/Aug/2026 08:30 AM UTC
End Date and Time: Monday, 31/Aug/2026 12:30 PM UTC
Posted on
Aug 24, 2026 - 04:49 UTC
Neurons Platform AKS upgrades will be performed on the FRU environment.
During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.
Posted on
Aug 06, 2026 - 19:18 UTC
Neurons Platform AKS upgrades will be performed on the MLU environment.
During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.
Posted on
Aug 06, 2026 - 19:19 UTC
Neurons Platform AKS upgrades will be performed on the UKU environment.
During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.
Posted on
Aug 06, 2026 - 19:20 UTC
Update -
We would like to apologize for a typo in the prior communication that has lead to confusion on the date of this maintenance.
The prior notice has this maintenance scheduled for 9/16/26 starting at 05:00 UTC. The body of the notification had the date of 9/6/26 at 05:00 UTC. The maintenance schedule is the correct date.
This maintenance will be preformed in the following window:
Start Time: 9/16/26 05:00 UTC
Estimated End Time: 9/16/26 15:00 UTC
We apologize for any inconvenience and confusion that this has caused.
Aug 28, 2026 - 14:08 UTC
Neurons Platform AKS upgrades will be performed on the NVU environment.
During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.
Posted on
Aug 06, 2026 - 19:22 UTC