In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 2026 - 18:00 UTC
Mar 17, 2026 - 18:00 UTC
Scheduled - Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform UKU environment.
Expected Impact: None
Customer Required Actions:
If your session is interrupted please retry or refresh
If the task you are working on times out please try again
If you experience difficulties then please close the browser and login again
Mar 17, 2026 18:00 - Mar 18, 2026 00:00 UTC
Expected Impact: None
Customer Required Actions:
If your session is interrupted please retry or refresh
If the task you are working on times out please try again
If you experience difficulties then please close the browser and login again
Mar 17, 2026 18:00 - Mar 18, 2026 00:00 UTC
Update - We have successfully failed over to the DR environment, and tenant services are continuing to come back online. We are actively monitoring system stability and performance.
Our DBA team is currently working on the failback process to the primary production environment. This process is taking longer than initially expected. Currently we are looking at completing the needed work and being ready to move services back to the primary datacenter overnight during the early morning hours of March 19th AEDT time.
Please note the following are currently impaired:
Reporting services will remain unavailable until production database services are fully restored.
Response times are likely to be slower in automation and web UI
We will continue to provide updates as more information becomes available.
Note: The failback process to the original environment will be seamless, and no action is required from customers during or after this process.
Once we are confident in the timings of rolling back we will update both Status Page and Cloud Calendar with the specific date/time.
Mar 17, 2026 - 16:20 UTC
Our DBA team is currently working on the failback process to the primary production environment. This process is taking longer than initially expected. Currently we are looking at completing the needed work and being ready to move services back to the primary datacenter overnight during the early morning hours of March 19th AEDT time.
Please note the following are currently impaired:
Reporting services will remain unavailable until production database services are fully restored.
Response times are likely to be slower in automation and web UI
We will continue to provide updates as more information becomes available.
Note: The failback process to the original environment will be seamless, and no action is required from customers during or after this process.
Once we are confident in the timings of rolling back we will update both Status Page and Cloud Calendar with the specific date/time.
Mar 17, 2026 - 16:20 UTC
Update - We have successfully failed over to the DR environment, and tenant services are continuing to come back online. We are actively monitoring system stability and performance. Some performance degradation may be experienced as services stabilize in the DR environment.
Our DBA team is currently working on the failback process to the primary production environment. This process is taking longer than initially expected, and at this time we do not have an estimated timeline for completion.
Reporting services will remain unavailable until production database services are fully restored. We will continue to provide updates as more information becomes available.
Note: The failback process to the original environment will be seamless, and no action is required from customers during or after this process.
Mar 17, 2026 - 11:57 UTC
Our DBA team is currently working on the failback process to the primary production environment. This process is taking longer than initially expected, and at this time we do not have an estimated timeline for completion.
Reporting services will remain unavailable until production database services are fully restored. We will continue to provide updates as more information becomes available.
Note: The failback process to the original environment will be seamless, and no action is required from customers during or after this process.
Mar 17, 2026 - 11:57 UTC
Update - We have successfully failed over to the DR environment and tenant services are continuing to come back online. We are actively monitoring system stability and performance. Some performance degradation may be experienced as services stabilize in the DR environment.
Our DBA team is currently working on failover environment fixes. This failover process is taking longer than initially expected, and at this time we do not have an estimated timeline for completion.
Reporting services will remain unavailable until production database services are fully restored. We will continue to provide updates as more information becomes available.
Mar 17, 2026 - 10:03 UTC
Our DBA team is currently working on failover environment fixes. This failover process is taking longer than initially expected, and at this time we do not have an estimated timeline for completion.
Reporting services will remain unavailable until production database services are fully restored. We will continue to provide updates as more information becomes available.
Mar 17, 2026 - 10:03 UTC
Update - We are continuing to monitor for any further issues.
Mar 17, 2026 - 10:02 UTC
Mar 17, 2026 - 10:02 UTC
Monitoring - We have successfully failed over to the DR environment and tenant services are continuing to come back online. We are actively monitoring system stability and performance. Some performance degradation may be experienced as services stabilize in the DR environment.
Our DBA team is currently working on failover environment fixes. This failover process is taking longer than initially expected, and at this time we do not have an estimated timeline for completion.
Reporting services will remain unavailable until production database services are fully restored. We will continue to provide updates as more information becomes available.
Mar 17, 2026 - 07:42 UTC
Our DBA team is currently working on failover environment fixes. This failover process is taking longer than initially expected, and at this time we do not have an estimated timeline for completion.
Reporting services will remain unavailable until production database services are fully restored. We will continue to provide updates as more information becomes available.
Mar 17, 2026 - 07:42 UTC
Update - We encountered unexpected errors in the restoration of the data from the corrupted disks. As a result we will be pivoting to our Disaster Recovery site. This will result in roughly 15 minutes of data loss (data loss would be between 7:47 AM and 8:02 AM AEDT Mar 17, the 15 minutes leading up to the outage). Once we have completed the rerouting to the DR site we will update here. As a result of pivoting to the DR site reporting services will remain unavailable.
Mar 17, 2026 - 06:31 UTC
Mar 17, 2026 - 06:31 UTC
Update - Working with Microsoft we have identified a fix and are in the process of implementing. Expected recovery is approximately 1 hour.
Mar 17, 2026 - 04:55 UTC
Mar 17, 2026 - 04:55 UTC
Update - Microsoft Senior Engineers have engaged and are investigating. The work on reverting to the DR site is temporarily on hold while the Senior Engineer investigates as we have determined that there will be 15 minutes of lost data as part of the move to our DR site.
Mar 17, 2026 - 02:52 UTC
Mar 17, 2026 - 02:52 UTC
Update - We are preparing to enable our DR location. The work to reroute traffic, enable data services, and restore tenant access is expected to take 1-1.5 hours to complete. There may be some period of degraded performance immediately following the rerouting of traffic. While the DR work is taking place the teams are continuing to work with our vendor in hopes they can resolve the issue faster without the need to invoke DR.
Mar 17, 2026 - 01:35 UTC
Mar 17, 2026 - 01:35 UTC
Update - We have escalated and are working with our Service Provider to restore service.
Mar 17, 2026 - 00:27 UTC
Mar 17, 2026 - 00:27 UTC
Update - Ivanti Engineering teams are engaged and working towards a resolution.
Mar 16, 2026 - 22:48 UTC
Mar 16, 2026 - 22:48 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 16, 2026 - 21:58 UTC
Mar 16, 2026 - 21:58 UTC
Investigating - Tenants are temporarily not accessible. We are actively investigating this and will provide an update once we have more information.
Mar 16, 2026 - 21:16 UTC
Mar 16, 2026 - 21:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 2026 - 11:00 UTC
Mar 17, 2026 - 11:00 UTC
Scheduled - The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Mar 17, 2026 11:00-19:00 UTC
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Mar 17, 2026 11:00-19:00 UTC
Monitoring - We are monitoring the workflow and AppServer pods in IRW PRD.
Mar 11, 2026 - 12:48 UTC
Mar 11, 2026 - 12:48 UTC
Update - We are continuing to work on a fix for this issue.
Mar 11, 2026 - 09:37 UTC
Mar 11, 2026 - 09:37 UTC
Identified - IRW PRD Workflow Issues – Workflow timeout errors and delayed workflow instances.
Mar 11, 2026 - 09:37 UTC
Mar 11, 2026 - 09:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 09, 2026 - 22:30 UTC
Mar 09, 2026 - 22:30 UTC
Update - We have identified an issue causing a performance impact to a number to customers in the IRW PRD environment. We have identified the underlying cause and we are working to restore service to normal operation as soon as possible.
Mar 09, 2026 - 16:41 UTC
Mar 09, 2026 - 16:41 UTC
Identified - The issue has been identified and we are currently working to implement a fix.
Mar 09, 2026 - 10:52 UTC
Mar 09, 2026 - 10:52 UTC
Investigating - A number of customers in IRW are reporting significant delays in workflow and email processing in their production environments.
Mar 09, 2026 - 09:46 UTC
Mar 09, 2026 - 09:46 UTC
App Sanity
Operational
AppConnect Wrapping Portal
Operational
Cherwell Service and Asset Management
Operational
Cherwell Self Service Portal
Operational
US AMS
Operational
US Datacenter
Operational
EMEA Datacenter
Operational
APAC Datacenter
Operational
Canada Datacenter
Operational
US - 5AM MT Maintenance Window
Operational
Canada Azure Migration (March 17, 2023)
Operational
Ivanti Cloud Notification Service
Operational
CNS 1
Operational
CNS 2
Operational
Ivanti Core to Cloud Migration Services (EPMM to Ivanti Neurons for MDM)
Operational
https://ap2migration.mobileiron.com
Operational
https://eu1migration.mobileiron.com
Operational
https://na1migration.mobileiron.com
Operational
https://na2migration.mobileiron.com
Operational
https://na3migration.mobileiron.com
Operational
https://sbmigration.mobileiron.com
Operational
https://ap1migration.mobileiron.com
Operational
https://ca1migration.mobileiron.com
Operational
https://uk1migration.mobileiron.com
Operational
Dedicated Core
Operational
Dedicated Core (EMEA)
Operational
Dedicated Core (USA)
Operational
Ivanti Endpoint Manager Mobile (EPMM) Gateway Services
Operational
Ivanti Neurons Platform
Under Maintenance
Ivanti Neurons Platform (MLU)
Under Maintenance
Ivanti Neurons Platform (NVU)
Operational
Ivanti Neurons Platform (UKU)
Under Maintenance
Ivanti Neurons Platform (FRU)
Operational
Ivanti Neurons Platform (TTU)
Operational
Ivanti Neurons Platform (TKU)
Operational
Ivanti Neurons for IT Service Management & IT Asset Management
Major Outage
Service Manager / Asset Manager (CZERO)
Operational
Service Manager / Asset Manager (C1)
Operational
Service Manager / Asset Manager (FFZ)
Operational
Service Manager / Asset Manager (IAZ)
Operational
Service Manager / Asset Manager (IRW)
Operational
Service Manager / Asset Manager (LDZ)
Operational
Service Manager / Asset Manager (NSZ)
Major Outage
Service Manager / Asset Manager (NVF)
Operational
Service Manager / Asset Manager (NVZ)
Operational
Service Manager / Asset Manager (NVW)
Operational
Service Manager / Asset Manager (TTZ)
Operational
Service Manager / Asset Manager (WAZ)
Operational
Service Manager / Asset Manager (Ch-NVZ)
Operational
Service Manager / Asset Manager (IRW TRY)
Operational
Service Manager / Asset Manager (NVW TRY)
Operational
Ivanti Service Desk
Operational
Service Desk (LDX)
Operational
Ivanti Zero Sign-On (ZSO)
Operational
https://access-na1.mobileiron.com
Operational
https://access-eu1.mobileiron.com
Operational
https://access-sandbox.mobileiron.com
Operational
https://access-ca1.mobileiron.com
Operational
https://access-uk1.mobileiron.com
Operational
Ivanti Neurons for Mobile Device Manager
Operational
https://na1.mobileiron.com
Operational
https://na2.mobileiron.com
Operational
https://na3.mobileiron.com
Operational
https://eu1.mobileiron.com
Operational
https://ap1.mobileiron.com
Operational
https://ap2.mobileiron.com
Operational
https://sandbox.mobileiron.com
Operational
https://login.mobileiron.com
Operational
Apple Certificate Signing Request (CSR) file generations
Operational
Client Activations
Operational
Email+
Operational
https://uk1.mobileiron.com
Operational
https://ca1.mobileiron.com
Operational
Ivanti Neurons for Mobile Threat Defense (Management zConsole)
Operational
AMERICAS - https://americas-console.zimperium.com/
Operational
APAC - https://apac-console.zimperium.com
Operational
APJ - https://apj-console.zimperium.com
Operational
CORP/PUBLIC - https://zconsole.zimperium.com
Operational
CORP2/PUBLIC2 - https://corp2-console.zimperium.com
Operational
DEMO - https://mtddemo-console.zimperium.com
Operational
EMEA - https://emea-console.zimperium.com
Operational
EMEA2 - https://emea2-console.zimperium.com/
Operational
INDIA - https://india-console.zimperium.com
Operational
Ivanti Neurons for Mobile Threat Defense VNS
Operational
AMERICAS - https://ziap.zimperium.com/
Operational
AMERICAS - https://mtduat.zimperium.com/
Operational
APAC - https://zapac.zimperium.com/
Operational
EMEA - https://eu01.zimperium.com/
Operational
Ivanti Neurons for Secure Access and Zero Trust Access
Operational
AMERICAS
Operational
APAC
Operational
EMEA
Operational
UAE
Operational
CANADA
Operational
Software Downloads
Operational
https://support.mobileiron.com
Operational
Support & Community
Operational
https://forums.ivanti.com/
Operational
Automation Test
Operational
Ivanti Pulse License Server
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Ivanti Neurons Edge Intelligence Maintenance -TTU - 1786743 Mar 18, 2026 03:00-11:00 UTC
The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 08:49 UTC
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 08:49 UTC
Ivanti Neurons for ITSM 2026.1 Patch#2 Upgrade -TTZ STG Mar 18, 2026 04:00-09:00 UTC
Ivanti Neurons for ITSM 2026.1 Patch#2 Upgrade -TTZ STG
Posted on Mar 16, 2026 - 05:37 UTC
Posted on Mar 16, 2026 - 05:37 UTC
Ivanti Neurons for MDM Apple iTunes Integration Upgrade Maintenance for NA Mar 18, 2026 05:30-07:30 UTC
Ivanti will be performing an upgrade maintenance on NA for the service that connects Neurons for MDM with Apple iTunes through the Admin Portal.
Impact
During the maintenance, customers cannot look up new apps via Apple iTunes through the Admin Portal.
Tracking Work Item: 1797984
Posted on Mar 09, 2026 - 09:38 UTC
Impact
During the maintenance, customers cannot look up new apps via Apple iTunes through the Admin Portal.
Tracking Work Item: 1797984
Posted on Mar 09, 2026 - 09:38 UTC
Ivanti Neurons for MDM Apple iTunes Integration Upgrade Maintenance for APJ Mar 18, 2026 11:30-13:30 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 10, 2026 - 05:51 UTC
Mar 10, 2026 - 05:51 UTC
Scheduled -
Ivanti will be performing an upgrade maintenance on APJ for the service that connects Neurons for MDM with Apple iTunes through the Admin Portal.
Impact
During the maintenance, customers cannot look up new apps via Apple iTunes through the Admin Portal.
Tracking Work Item: 1797983
Mar 09, 2026 - 09:35 UTC
Impact
During the maintenance, customers cannot look up new apps via Apple iTunes through the Admin Portal.
Tracking Work Item: 1797983
Mar 09, 2026 - 09:35 UTC
Neurons UKU AKS Window LTS Version - 1756833 Mar 18, 2026 18:00-20:00 UTC
Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform UKU environment.
Expected Impact: None
Customer Required Actions: None
Posted on Feb 09, 2026 - 05:47 UTC
Expected Impact: None
Customer Required Actions: None
Posted on Feb 09, 2026 - 05:47 UTC
Ivanti Neurons Edge Intelligence Maintenance -MLU - 1786743 Mar 19, 2026 11:00-19:00 UTC
The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 09:16 UTC
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 09:16 UTC
APAC - Cherwell 3rd Friday Maintenance Mar 19, 2026 16:00-22:00 UTC
In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.
Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.
Maintenance Window
Start Date and Time: March 20, 2026 at 2:00:00 am AEST
End Date and Time: March 20, 2026 at 8:00:00 am AEST
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Mar 13, 2026 - 13:44 UTC
Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.
Maintenance Window
Start Date and Time: March 20, 2026 at 2:00:00 am AEST
End Date and Time: March 20, 2026 at 8:00:00 am AEST
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Mar 13, 2026 - 13:44 UTC
5 AM - Cherwell 3rd Friday Maintenance Mar 20, 2026 11:00-17:00 UTC
In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.
Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.
Maintenance Window
Start Date and Time: March 20, 2026 at 5:00:00 am MDT
End Date and Time: March 20, 2026 at 11:00:00 am MDT
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Mar 13, 2026 - 13:37 UTC
Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.
Maintenance Window
Start Date and Time: March 20, 2026 at 5:00:00 am MDT
End Date and Time: March 20, 2026 at 11:00:00 am MDT
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Mar 13, 2026 - 13:37 UTC
EMEA - Cherwell 3rd Friday Maintenance Mar 20, 2026 20:00 - Mar 21, 2026 02:00 UTC
In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.
Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.
Maintenance Window
Start Date and Time: March 20, 2026 at 8:00:00 pm GMT
End Date and Time: March 21, 2026 at 2:00:00 am GMT
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Mar 13, 2026 - 13:56 UTC
Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.
Maintenance Window
Start Date and Time: March 20, 2026 at 8:00:00 pm GMT
End Date and Time: March 21, 2026 at 2:00:00 am GMT
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Mar 13, 2026 - 13:56 UTC
US, Canada - Cherwell 3rd Friday Maintenance Mar 21, 2026 02:00-08:00 UTC
In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.
Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.
Maintenance Window
Start Date and Time: March 20, 2026 at 8:00:00 pm MDT
End Date and Time: March 21, 2026 at 2:00:00 am MDT
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Mar 13, 2026 - 14:00 UTC
Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.
Maintenance Window
Start Date and Time: March 20, 2026 at 8:00:00 pm MDT
End Date and Time: March 21, 2026 at 2:00:00 am MDT
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Mar 13, 2026 - 14:00 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - WAZ PRD Mar 21, 2026 03:30-07:30 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in WAZ PRD
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 21, 2026, 03:30 UTC
End Date/Time: Mar 21, 2026, 07:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 25, 2026 - 13:07 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 21, 2026, 03:30 UTC
End Date/Time: Mar 21, 2026, 07:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 25, 2026 - 13:07 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - IRW PRD Mar 22, 2026 01:00-05:00 UTC
Previous notices of 'in progress' and 'completed' within the last 24hrs (15-16 March 2026) were sent out by the system incorrectly, the rescheduled date below is still valid
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in IRW PRD
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 22, 2026, 01:00 UTC
End Date/Time: Mar 22, 2026, 05:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Mar 16, 2026 - 12:19 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in IRW PRD
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 22, 2026, 01:00 UTC
End Date/Time: Mar 22, 2026, 05:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Mar 16, 2026 - 12:19 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade -TTZ PRD Mar 22, 2026 04:00-08:00 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in TTZ PRD
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 22, 2026, 04:00 UTC
End Date/Time: Mar 22, 2026, 08:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 25, 2026 - 13:10 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 22, 2026, 04:00 UTC
End Date/Time: Mar 22, 2026, 08:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 25, 2026 - 13:10 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - LDZ STG Mar 23, 2026 00:00-04:00 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in LDZ STG
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 23, 2026, 00:00 UTC
End Date/Time: Mar 23, 2026, 04:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 25, 2026 - 13:12 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 23, 2026, 00:00 UTC
End Date/Time: Mar 23, 2026, 04:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 25, 2026 - 13:12 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - NVF STG Mar 23, 2026 03:30-07:30 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVF STG
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 23, 2026, 03:30 UTC
End Date/Time: Mar 23, 2026, 07:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 25, 2026 - 13:42 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 23, 2026, 03:30 UTC
End Date/Time: Mar 23, 2026, 07:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 25, 2026 - 13:42 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - IAZ PRD Mar 23, 2026 04:00-08:00 UTC
Update -
Update: Date and time confirmed Monday March 23rd 2026 04:00 UTC.
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 23, 2026, 04:00 UTC
End Date/Time: Mar 23, 2026, 08:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Mar 17, 2026 - 18:32 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 23, 2026, 04:00 UTC
End Date/Time: Mar 23, 2026, 08:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Mar 17, 2026 - 18:32 UTC
Scheduled -
As a result of the rollback of this past weekend's attempted upgrade to 2026.1, we are working to coordinate the upgrade with other landscape activities. We are tentatively scheduling the upgrade to occur on Monday March 23rd 04:00 UTC.
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 23, 2026, 04:00 UTC
End Date/Time: Mar 23, 2026, 08:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Mar 16, 2026 - 16:57 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 23, 2026, 04:00 UTC
End Date/Time: Mar 23, 2026, 08:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Mar 16, 2026 - 16:57 UTC
Ivanti Neurons Edge Intelligence Maintenance - UKU - 1786743 Mar 23, 2026 20:00 - Mar 24, 2026 04:00 UTC
The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 09:25 UTC
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 09:25 UTC
Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://sandbox.mobileiron.com Mar 24, 2026 03:30-11:30 UTC
Ivanti will be performing an upgrade maintenance on https://sandbox.mobileiron.com
Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered
Tracking Work Item: 1793343
Posted on Mar 13, 2026 - 07:49 UTC
Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered
Tracking Work Item: 1793343
Posted on Mar 13, 2026 - 07:49 UTC
Neurons NVU AKS Upgrade - 1694022 Mar 24, 2026 09:00-15:00 UTC
Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform NVU environment.
Expected Impact: None
Customer Required Actions:
If your session is interrupted please retry or refresh
If the task you are working on times out please try again
If you experience difficulties then please close the browser and login again
Posted on Jan 29, 2026 - 12:09 UTC
Expected Impact: None
Customer Required Actions:
If your session is interrupted please retry or refresh
If the task you are working on times out please try again
If you experience difficulties then please close the browser and login again
Posted on Jan 29, 2026 - 12:09 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - NSZ STG Mar 24, 2026 10:30-14:30 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NSZ STG
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 24, 2026, 10:30 UTC
End Date/Time: Mar 24, 2026, 14:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 25, 2026 - 13:46 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 24, 2026, 10:30 UTC
End Date/Time: Mar 24, 2026, 14:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 25, 2026 - 13:46 UTC
Ivanti Neurons Edge Intelligence Maintenance - FRU - 1786743 Mar 24, 2026 19:00 - Mar 25, 2026 03:00 UTC
The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 09:28 UTC
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 09:28 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - NVC STG Mar 25, 2026 05:00-09:00 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVC STG
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 25, 2026, 05:00 UTC
End Date/Time: Mar 25, 2026, 09:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 25, 2026 - 13:50 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 25, 2026, 05:00 UTC
End Date/Time: Mar 25, 2026, 09:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 25, 2026 - 13:50 UTC
Neurons NVU AKS Window LTS Version - 1756834 Mar 25, 2026 09:00-11:00 UTC
Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform NVU environment.
Expected Impact: None
Customer Required Actions: None
Posted on Feb 02, 2026 - 04:48 UTC
Expected Impact: None
Customer Required Actions: None
Posted on Feb 02, 2026 - 04:48 UTC
Ivanti Neurons Edge Intelligence Maintenance - FRU - 1786743 Mar 25, 2026 19:00 - Mar 26, 2026 03:00 UTC
The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 09:31 UTC
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 09:31 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - NVZ CH STG Mar 26, 2026 05:00-09:00 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ CH STG
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 26, 2026, 05:00 UTC
End Date/Time: Mar 26, 2026, 09:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 25, 2026 - 13:54 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 26, 2026, 05:00 UTC
End Date/Time: Mar 26, 2026, 09:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 25, 2026 - 13:54 UTC
Ivanti Neurons Edge Intelligence Maintenance - UKU - 1786743 Mar 26, 2026 20:00 - Mar 27, 2026 04:00 UTC
The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 09:34 UTC
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 09:34 UTC
Ivanti Neurons for ITSM - Upgrading Our Infrastructure from Virtual Machines to Containers – NVZ PRD Landscape Mar 28, 2026 06:30-10:30 UTC
Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our NVZ Datacenter.
This update is for the Production environment, and no change required on your end.
Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window
• PRD
Start Date/Time: March 28th, 2026 06:30 UTC
End Date/Time: March 28th, 2026 10:30 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
Posted on Feb 13, 2026 - 06:37 UTC
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our NVZ Datacenter.
This update is for the Production environment, and no change required on your end.
Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window
• PRD
Start Date/Time: March 28th, 2026 06:30 UTC
End Date/Time: March 28th, 2026 10:30 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
Posted on Feb 13, 2026 - 06:37 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - NVZ STG Mar 30, 2026 05:00-09:00 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ STG
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 30, 2026, 05:00 UTC
End Date/Time: Mar 30, 2026, 09:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 18:29 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 30, 2026, 05:00 UTC
End Date/Time: Mar 30, 2026, 09:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 18:29 UTC
Ivanti Neurons Platform: MacOS Agent Release - 1805675 Mar 30, 2026 14:00-16:00 UTC
Ivanti will be releasing an update to the Ivanti Neurons Mac Agent. This update will be applied automatically when endpoints check in with the Ivanti Neurons platform, or when configured Maintenance Windows allow. No manual intervention is required.
Impact:
Existing Installations:
The updated Mac agent will be installed automatically or when configured Maintenance Windows allow.. In most cases, the upgrade will complete silently without affecting the end user. If an endpoint is missing required prerequisites, a system reboot may be initiated as part of the installation process. This is expected to be rare.
New Installations:
The latest Mac agent version will be deployed upon installation. No reboot is required for new installations.
Action Required:
No manual update or user action is needed.
REF: 1805675
Posted on Mar 12, 2026 - 18:34 UTC
Impact:
Existing Installations:
The updated Mac agent will be installed automatically or when configured Maintenance Windows allow.. In most cases, the upgrade will complete silently without affecting the end user. If an endpoint is missing required prerequisites, a system reboot may be initiated as part of the installation process. This is expected to be rare.
New Installations:
The latest Mac agent version will be deployed upon installation. No reboot is required for new installations.
Action Required:
No manual update or user action is needed.
REF: 1805675
Posted on Mar 12, 2026 - 18:34 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - FFZ STG Mar 31, 2026 00:00-04:00 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in FFZ STG
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 31, 2026, 00:00 UTC
End Date/Time: Mar 31, 2026, 04:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 18:32 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 31, 2026, 00:00 UTC
End Date/Time: Mar 31, 2026, 04:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 18:32 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - NVF PRD Apr 3, 2026 02:30-06:30 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVF PRD
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Apr 3, 2026, 02:30 UTC
End Date/Time: Apr 3, 2026, 06:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 20:30 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Apr 3, 2026, 02:30 UTC
End Date/Time: Apr 3, 2026, 06:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 20:30 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - NSZ PRD Apr 3, 2026 13:30-17:30 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NSZ PRD
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Apr 03, 2026, 13:30 UTC
End Date/Time: Apr 03, 2026, 17:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 18:39 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Apr 03, 2026, 13:30 UTC
End Date/Time: Apr 03, 2026, 17:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 18:39 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - NVZ CH PRD Apr 4, 2026 03:30-07:30 UTC
Update -
RESCHEDULED - Please read below as the date has been changed
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ CH PRD
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Apr 4, 2026, 03:30 UTC
End Date/Time: Apr 4, 2026, 07:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Feb 26, 2026 - 20:38 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ CH PRD
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Apr 4, 2026, 03:30 UTC
End Date/Time: Apr 4, 2026, 07:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Feb 26, 2026 - 20:38 UTC
Scheduled -
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ CH PRD
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 7, 2026, 03:30 UTC
End Date/Time: Mar 7, 2026, 07:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Feb 17, 2026 - 21:04 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Mar 7, 2026, 03:30 UTC
End Date/Time: Mar 7, 2026, 07:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Feb 17, 2026 - 21:04 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - LDZ PRD Apr 4, 2026 21:00 - Apr 5, 2026 01:00 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in LDZ PRD
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Apr 4, 2026, 21:00 UTC
End Date/Time: Apr 5, 2026, 01:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 19:39 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Apr 4, 2026, 21:00 UTC
End Date/Time: Apr 5, 2026, 01:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 19:39 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - NVC PRD Apr 5, 2026 03:30-07:30 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVC PRD
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Apr 5, 2026, 03:30 UTC
End Date/Time: Apr 5, 2026, 07:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 20:14 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Apr 5, 2026, 03:30 UTC
End Date/Time: Apr 5, 2026, 07:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 20:14 UTC
Ivanti Neurons Edge Intelligence Maintenance - NVU - 1786743 Apr 6, 2026 03:00-11:00 UTC
The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 09:37 UTC
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 09:37 UTC
Ivanti Neurons Edge Intelligence Maintenance - NVU - 1786743 Apr 8, 2026 03:00-11:00 UTC
The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 09:39 UTC
Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Posted on Mar 10, 2026 - 09:39 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - FFZ PRD Apr 10, 2026 22:00 - Apr 11, 2026 02:00 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in FFZ PRD
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Apr 10, 2026, 22:00 UTC
End Date/Time: Apr 11, 2026, 02:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 21:00 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Apr 10, 2026, 22:00 UTC
End Date/Time: Apr 11, 2026, 02:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 21:00 UTC
Ivanti Neurons for ITSM 2026.1 Upgrade - NVZ PRD Apr 11, 2026 03:30-07:30 UTC
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ PRD
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Apr 11, 2026, 03:30 UTC
End Date/Time: Apr 11, 2026, 07:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 21:04 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Apr 11, 2026, 03:30 UTC
End Date/Time: Apr 11, 2026, 07:30 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Feb 26, 2026 - 21:04 UTC
Ivanti Neurons for ITSM - Upgrading Our Infrastructure from Virtual Machines to Containers – NVC STG-C1 Landscapes Apr 11, 2026 06:30-10:30 UTC
Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our NVCSTG-C1 Datacenter.
We shall start with the Staging environments and then at a later stage work on the Production. This update is for the Staging environments, and no change required on your end.
Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window
• STG/UAT
Start Date/Time: April 11th, 2026 06:30 UTC
End Date/Time: April 11th, 2026 10:30 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
Posted on Mar 13, 2026 - 06:02 UTC
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our NVCSTG-C1 Datacenter.
We shall start with the Staging environments and then at a later stage work on the Production. This update is for the Staging environments, and no change required on your end.
Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window
• STG/UAT
Start Date/Time: April 11th, 2026 06:30 UTC
End Date/Time: April 11th, 2026 10:30 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
Posted on Mar 13, 2026 - 06:02 UTC
Ivanti Neurons for ITSM - Upgrading Our Infrastructure from Virtual Machines to Containers – NVC PRD Landscape Apr 25, 2026 06:30-10:30 UTC
Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our NVC PRD Datacenter.
This update is for the Production environment, and no change required on your end.
Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window
• PRD
Start Date/Time: April 25th, 2026 06:30 UTC
End Date/Time: April 25th, 2026 10:30 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
Posted on Mar 13, 2026 - 06:06 UTC
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our NVC PRD Datacenter.
This update is for the Production environment, and no change required on your end.
Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window
• PRD
Start Date/Time: April 25th, 2026 06:30 UTC
End Date/Time: April 25th, 2026 10:30 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
Posted on Mar 13, 2026 - 06:06 UTC