Identified - The issue has been identified and a fix is being implemented.
Apr 01, 2026 - 18:58 UTC
Investigating - We are currently investigating this issue.
Apr 01, 2026 - 16:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 01, 2026 - 18:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 01, 2026 - 16:48 UTC
Investigating - We are currently investigating this issue.
Apr 01, 2026 - 14:17 UTC
Monitoring - We have taken action to clear blockers for workflows and are monitoring the impact of the steps taken.
Mar 31, 2026 - 15:50 UTC
Update - We are observing delays with processing workflows with multiple customers. This is still under investigation and further updates will follow shortly.
Mar 31, 2026 - 15:01 UTC
Investigating - We are receiving reports of delays with processing workflows from multiple customers. This is currently being investigated and further updates will follow shortly.
Mar 31, 2026 - 13:35 UTC
Monitoring - We are starting to see a slight increase in latency within the staging environment. In response we are taking proactive action to minimise any performance degradation. We expect this action to be transparent to our customers.

For any questions - please visit Ivanti Global Support

Mar 27, 2026 - 15:20 UTC
App Sanity Operational
90 days ago
100.0 % uptime
Today
AppConnect Wrapping Portal Operational
90 days ago
100.0 % uptime
Today
Cherwell Service and Asset Management Operational
90 days ago
100.0 % uptime
Today
Cherwell Self Service Portal Operational
90 days ago
100.0 % uptime
Today
US AMS Operational
90 days ago
100.0 % uptime
Today
US Datacenter Operational
90 days ago
100.0 % uptime
Today
EMEA Datacenter Operational
90 days ago
100.0 % uptime
Today
APAC Datacenter Operational
90 days ago
100.0 % uptime
Today
Canada Datacenter Operational
90 days ago
100.0 % uptime
Today
US - 5AM MT Maintenance Window Operational
90 days ago
100.0 % uptime
Today
Canada Azure Migration (March 17, 2023) Operational
Ivanti Cloud Notification Service Operational
90 days ago
100.0 % uptime
Today
CNS 1 Operational
90 days ago
100.0 % uptime
Today
CNS 2 Operational
90 days ago
100.0 % uptime
Today
Ivanti Core to Cloud Migration Services (EPMM to Ivanti Neurons for MDM) Operational
90 days ago
100.0 % uptime
Today
https://ap2migration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://eu1migration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://na1migration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://na2migration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://na3migration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://sbmigration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://ap1migration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://ca1migration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://uk1migration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
Dedicated Core Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (EMEA) Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (USA) Operational
90 days ago
100.0 % uptime
Today
Ivanti Endpoint Manager Mobile (EPMM) Gateway Services Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform Operational
90 days ago
99.99 % uptime
Today
Ivanti Neurons Platform (MLU) Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (NVU) Operational
90 days ago
99.98 % uptime
Today
Ivanti Neurons Platform (UKU) Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (FRU) Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (TTU) Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (TKU) Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for IT Service Management & IT Asset Management Degraded Performance
90 days ago
99.94 % uptime
Today
Service Manager / Asset Manager (CZERO) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (C1) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (FFZ) Operational
90 days ago
99.93 % uptime
Today
Service Manager / Asset Manager (IAZ) Operational
90 days ago
99.95 % uptime
Today
Service Manager / Asset Manager (IRW) Operational
90 days ago
99.9 % uptime
Today
Service Manager / Asset Manager (LDZ) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (NSZ) Operational
90 days ago
99.37 % uptime
Today
Service Manager / Asset Manager (NVF) Operational
90 days ago
99.97 % uptime
Today
Service Manager / Asset Manager (NVZ) Degraded Performance
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (NVW) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (TTZ) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (WAZ) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (Ch-NVZ) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (IRW TRY) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (NVW TRY) Operational
90 days ago
100.0 % uptime
Today
Ivanti Service Desk Operational
90 days ago
100.0 % uptime
Today
Service Desk (LDX) Operational
90 days ago
100.0 % uptime
Today
Ivanti Zero Sign-On (ZSO) Operational
90 days ago
100.0 % uptime
Today
https://access-na1.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://access-eu1.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://access-sandbox.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://access-ca1.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://access-uk1.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Mobile Device Manager Major Outage
90 days ago
99.85 % uptime
Today
https://na1.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://na2.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://na3.mobileiron.com Major Outage
90 days ago
98.13 % uptime
Today
https://eu1.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://ap1.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://ap2.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://sandbox.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://login.mobileiron.com Operational
90 days ago
99.96 % uptime
Today
Apple Certificate Signing Request (CSR) file generations Operational
90 days ago
100.0 % uptime
Today
Client Activations Operational
90 days ago
100.0 % uptime
Today
Email+ Operational
90 days ago
100.0 % uptime
Today
https://uk1.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://ca1.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Mobile Threat Defense (Management zConsole) Operational
90 days ago
100.0 % uptime
Today
AMERICAS - https://americas-console.zimperium.com/ Operational
90 days ago
100.0 % uptime
Today
APAC - https://apac-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
APJ - https://apj-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
CORP/PUBLIC - https://zconsole.zimperium.com Operational
90 days ago
100.0 % uptime
Today
CORP2/PUBLIC2 - https://corp2-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
DEMO - https://mtddemo-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
EMEA - https://emea-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
EMEA2 - https://emea2-console.zimperium.com/ Operational
90 days ago
100.0 % uptime
Today
INDIA - https://india-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Mobile Threat Defense VNS Operational
90 days ago
100.0 % uptime
Today
AMERICAS - https://ziap.zimperium.com/ Operational
90 days ago
100.0 % uptime
Today
AMERICAS - https://mtduat.zimperium.com/ Operational
90 days ago
100.0 % uptime
Today
APAC - https://zapac.zimperium.com/ Operational
90 days ago
100.0 % uptime
Today
EMEA - https://eu01.zimperium.com/ Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Secure Access and Zero Trust Access Operational
90 days ago
100.0 % uptime
Today
AMERICAS Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
UAE Operational
90 days ago
100.0 % uptime
Today
CANADA Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
https://support.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
Support & Community Operational
https://forums.ivanti.com/ Operational
Automation Test Operational
Ivanti Pulse License Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Ivanti Core to Cloud Migration Services Maintenance for https://ap2migration.mobileiron.com Apr 2, 2026 12:00-15:00 UTC

Ivanti will be performing a maintenance on https://ap2migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1817222

Posted on Mar 26, 2026 - 10:35 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://ap2.mobileiron.com Apr 3, 2026 11:00-19:00 UTC

Ivanti will be performing an upgrade maintenance on https://ap2.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1793438

Posted on Mar 18, 2026 - 09:13 UTC

Ivanti Neurons for ITSM - Security Updates for Feburary 2026 on WAZ PRD Landscape Apr 4, 2026 04:00-08:00 UTC

We will be performing Security Updates for February 2026 on WAZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Posted on Mar 29, 2026 - 13:01 UTC

Ivanti Neurons for ITSM - Security Updates for Feburary 2026 on WAZ CZERO PRD CONT Landscape Apr 4, 2026 04:30-08:30 UTC

We will be performing Security Updates for February 2026 on WAZ CZERO PRD CONT Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Posted on Mar 29, 2026 - 12:56 UTC

Ivanti Neurons for ITSM - Security Updates for Feburary 2026 on IAZ PRD Landscape Apr 5, 2026 03:00-07:00 UTC

We will be performing Security Updates for February 2026 on IAZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Posted on Mar 29, 2026 - 13:03 UTC

Ivanti Neurons for ITSM - Security Updates for Feburary 2026 on NVZ-C1 PRD Landscape Apr 5, 2026 13:04-14:04 UTC

We will be performing Security Updates for February 2026 on NVZ-C1 PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Posted on Mar 29, 2026 - 13:06 UTC

Ivanti Neurons Edge Intelligence Maintenance - NVU - 1786743 Apr 6, 2026 03:00-11:00 UTC

The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.

Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.

Posted on Mar 10, 2026 - 09:37 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://na3migration.mobileiron.com Apr 7, 2026 02:00-05:00 UTC

Update - The maintenance has been rescheduled to 7th April 2026.
Mar 27, 2026 - 09:32 UTC
Scheduled - Ivanti will be performing a maintenance on https://na3migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1817223

Mar 26, 2026 - 10:40 UTC

Ivanti Neurons Edge Intelligence Maintenance - NVU - 1786743 Apr 8, 2026 03:00-11:00 UTC

The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.

Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.

Posted on Mar 10, 2026 - 09:39 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://na1migration.mobileiron.com Apr 8, 2026 06:00-09:00 UTC

Ivanti will be performing a maintenance on https://na1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1817659

Posted on Mar 30, 2026 - 10:17 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://eu1migration.mobileiron.com Apr 9, 2026 02:30-05:30 UTC

Ivanti will be performing a maintenance on https://eu1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1817660

Posted on Mar 30, 2026 - 10:19 UTC

Ivanti Neurons for MDM Upgrade Maintenance for Email+ Client Activations -1817163 Apr 9, 2026 23:00 - Apr 10, 2026 01:00 UTC

Ivanti Site Reliability Engineering will be performing an upgrade maintenance on the Client Activation service for Email+.

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

Email+ Client Activations

Tracking Work Item: 1817163

Posted on Mar 26, 2026 - 23:42 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://na2migration.mobileiron.com Apr 10, 2026 05:00-08:00 UTC

Ivanti will be performing a maintenance on https://na2migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1817662

Posted on Mar 30, 2026 - 10:21 UTC

Ivanti Neurons for ITSM 2026.1 Upgrade - FFZ PRD Apr 10, 2026 22:00 - Apr 11, 2026 02:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in FFZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Apr 10, 2026, 22:00 UTC
End Date/Time: Apr 11, 2026, 02:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Feb 26, 2026 - 21:00 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://na3.mobileiron.com Apr 11, 2026 00:00-08:00 UTC

Ivanti will be performing an upgrade maintenance on https://na3.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1793441

Posted on Mar 18, 2026 - 09:17 UTC

Ivanti Neurons for ITSM 2026.1 Upgrade - NVZ PRD Apr 11, 2026 03:30-07:30 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Apr 11, 2026, 03:30 UTC
End Date/Time: Apr 11, 2026, 07:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Feb 26, 2026 - 21:04 UTC

Ivanti Neurons for ITSM - Upgrading Our Infrastructure from Virtual Machines to Containers – NVC STG-C1 Landscapes Apr 11, 2026 06:30-10:30 UTC

Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our NVCSTG-C1 Datacenter.

We shall start with the Staging environments and then at a later stage work on the Production. This update is for the Staging environments, and no change required on your end.

Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.

Maintenance Window
• STG/UAT
Start Date/Time: April 11th, 2026 06:30 UTC
End Date/Time: April 11th, 2026 10:30 UTC

Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support"

Posted on Mar 13, 2026 - 06:02 UTC

Ivanti Neurons for ITSM 2026.1 Upgrade - NVF PRD Apr 12, 2026 12:30-16:30 UTC

Update - RESCHEDULED - Please read below as the date and timings have been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVF PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Apr 12, 2026, 12:30 UTC
End Date/Time: Apr 12, 2026, 16:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 18, 2026 - 17:33 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVF PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Apr 3, 2026, 02:30 UTC
End Date/Time: Apr 3, 2026, 06:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 26, 2026 - 20:30 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://ap1migration.mobileiron.com Apr 13, 2026 12:00-15:00 UTC

Ivanti will be performing a maintenance on https://ap1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1817663

Posted on Mar 30, 2026 - 10:23 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://ca1.mobileiron.com Apr 14, 2026 03:30-11:30 UTC

Ivanti will be performing an upgrade maintenance on https://ca1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered

Admin user login to the portal would fail if using https://ca1.mobileiron.com/login.do . Please login from https://login.mobileiron.com/login.html to avoid failures.

Tracking Work Item: 1793436

Posted on Mar 24, 2026 - 13:59 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://ca1migration.mobileiron.com Apr 15, 2026 06:00-09:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 30, 2026 - 10:28 UTC
Scheduled - Ivanti will be performing a maintenance on https://ca1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1817667

Mar 30, 2026 - 10:25 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://uk1.mobileiron.com Apr 16, 2026 03:30-11:30 UTC

Ivanti will be performing an upgrade maintenance on https://uk1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered

Admin user login to the portal would fail if using https://uk1.mobileiron.com/login.do . Please login from https://login.mobileiron.com/login.html to avoid failures.

Tracking Work Item: 1793437

Posted on Mar 24, 2026 - 14:18 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://uk1migration.mobileiron.com Apr 17, 2026 06:00-09:00 UTC

Ivanti will be performing a maintenance on https://uk1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1817668

Posted on Mar 30, 2026 - 10:33 UTC

Ivanti Neurons for ITSM - Upgrading Our Infrastructure from Virtual Machines to Containers – NVC PRD Landscape Apr 25, 2026 06:30-10:30 UTC

Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our NVC PRD Datacenter.
This update is for the Production environment, and no change required on your end.
Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.

Maintenance Window
• PRD
Start Date/Time: April 25th, 2026 06:30 UTC
End Date/Time: April 25th, 2026 10:30 UTC

Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support"

Posted on Mar 13, 2026 - 06:06 UTC
Apr 1, 2026
Completed - Unfortunately this maintenance has been cancelled, please keep an eye on this site for further updates and the rescheduled date.

Maintenance Window
Start Date/Time: Apr 4, 2026, 21:00 UTC
End Date/Time: Apr 5, 2026, 01:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Apr 1, 11:00 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in LDZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Apr 4, 2026, 21:00 UTC
End Date/Time: Apr 5, 2026, 01:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 26, 19:39 UTC
Completed - Unfortunately this maintenance has been cancelled, please keep an eye on this site for further updates and the rescheduled date.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Apr 4, 2026, 03:30 UTC
End Date/Time: Apr 4, 2026, 07:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Apr 1, 10:51 UTC
Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ CH PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Apr 4, 2026, 03:30 UTC
End Date/Time: Apr 4, 2026, 07:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 26, 20:38 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ CH PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 7, 2026, 03:30 UTC
End Date/Time: Mar 7, 2026, 07:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 17, 21:04 UTC
Completed - Unfortunately the FFZ STG 2026.1 upgrade has been cancelled, please monitor this site for further updates and the rescheduled date.
Apr 1, 10:34 UTC
Update - Unfortunately the FFZ STG 2026.1 upgrade has been cancelled, please monitor this site for further updates and the rescheduled date.


Maintenance Window
Start Date/Time: Mar 31, 2026, 00:00 UTC
End Date/Time: Mar 31, 2026, 04:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 30, 16:13 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in FFZ STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 31, 2026, 00:00 UTC
End Date/Time: Mar 31, 2026, 04:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 26, 18:32 UTC
Completed - The scheduled maintenance has been completed.
Apr 1, 10:32 UTC
Update - Unfortunately this maintenance has been cancelled, please keep an eye on this site for further updates and the rescheduled date.

Maintenance Window
Start Date/Time: Apr 03, 2026, 13:30 UTC
End Date/Time: Apr 03, 2026, 17:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Apr 1, 10:29 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NSZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Apr 03, 2026, 13:30 UTC
End Date/Time: Apr 03, 2026, 17:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 26, 18:39 UTC
Resolved - This incident has been resolved.
Apr 1, 08:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 28, 14:49 UTC
Investigating - We are currently investigating this issue.
Mar 28, 10:29 UTC
Completed - The scheduled maintenance has been completed.
Apr 1, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 05:00 UTC
Scheduled - Ivanti will be performing a maintenance on https://sbmigration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1817221

Mar 26, 10:34 UTC
Mar 31, 2026
Resolved - This incident has been resolved.
Mar 31, 04:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 03:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 31, 03:21 UTC
Update - We are continuing to investigate this issue.
Mar 31, 02:50 UTC
Update - We are continuing to investigate this issue.
Mar 31, 02:43 UTC
Update - We are continuing to investigate this issue.
Mar 31, 02:40 UTC
Investigating - We are currently investigating the issue.
Mar 31, 02:32 UTC
Mar 30, 2026
Completed - The scheduled maintenance has been completed.
Mar 30, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 14:00 UTC
Scheduled - Ivanti will be releasing an update to the Ivanti Neurons Mac Agent. This update will be applied automatically when endpoints check in with the Ivanti Neurons platform, or when configured Maintenance Windows allow. No manual intervention is required.

Impact:

Existing Installations:

The updated Mac agent will be installed automatically or when configured Maintenance Windows allow.. In most cases, the upgrade will complete silently without affecting the end user. If an endpoint is missing required prerequisites, a system reboot may be initiated as part of the installation process. This is expected to be rare.

New Installations:

The latest Mac agent version will be deployed upon installation. No reboot is required for new installations.

Action Required:

No manual update or user action is needed.


REF: 1805675

Mar 12, 18:34 UTC
Mar 29, 2026

No incidents reported.

Mar 28, 2026
Completed - The scheduled maintenance has been completed.
Mar 28, 11:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 05:45 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.

Important Updates and Improvements

Support for ICS Gateway version 25.1.1.0 in NSA Controller
Critical Service Updates

Impact:
Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users
No disruption for VPN end users running 22.7R2.5 or above.
Brief disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window.

Mar 24, 10:50 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 06:30 UTC
Scheduled - Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our NVZ Datacenter.
This update is for the Production environment, and no change required on your end.
Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.

Maintenance Window
• PRD
Start Date/Time: March 28th, 2026 06:30 UTC
End Date/Time: March 28th, 2026 10:30 UTC

Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support"

Feb 13, 06:37 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 04:30 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.

Important Updates and Improvements

Support for ICS Gateway version 25.1.1.0 in NSA Controller
Critical Service Updates

Impact:
Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users
No disruption for VPN end users running 22.7R2.5 or above.
Brief disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window.

Mar 24, 10:48 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 09:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 03:30 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.

Important Updates and Improvements

Support for ICS Gateway version 25.1.1.0 in NSA Controller
Critical Service Updates

Impact:
Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users
No disruption for VPN end users running 22.7R2.5 or above.
Brief disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window.

Mar 24, 10:47 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 05:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 03:00 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.

Important Updates and Improvements

Support for ICS Gateway version 25.1.1.0 in NSA Controller
Critical Service Updates

Impact:
Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users
No disruption for VPN end users running 22.7R2.5 or above.
Brief disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window.

Mar 24, 10:44 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 05:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 02:30 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.

Important Updates and Improvements

Support for ICS Gateway version 25.1.1.0 in NSA Controller
Critical Service Updates

Impact:
Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users
No disruption for VPN end users running 22.7R2.5 or above.
Brief disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window.

Mar 24, 10:41 UTC
Mar 27, 2026
Resolved - This incident has been resolved.
Mar 27, 19:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 17:18 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 27, 17:18 UTC
Investigating - We are currently investigating the issue and will provide more details as they become available.
Mar 27, 13:30 UTC
Completed - Unfortunately this maintenance has been cancelled, please keep an eye on this site for further updates and the rescheduled date.

Maintenance Window
Start Date/Time: Mar 30, 2026, 05:00 UTC
End Date/Time: Mar 30, 2026, 09:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 27, 17:10 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 30, 2026, 05:00 UTC
End Date/Time: Mar 30, 2026, 09:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 26, 18:29 UTC
Completed - Unfortunately this maintenance has been cancelled, we will reschedule as quickly as possible to minimise the extension to the current freeze period.

Maintenance Window
Start Date/Time: Mar 28, 2026, 03:00 UTC
End Date/Time: Mar 28, 2026, 07:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 27, 16:14 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 27, 13:26 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in IAZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 28, 2026, 03:00 UTC
End Date/Time: Mar 28, 2026, 07:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 20, 17:57 UTC
Postmortem - Read details
Mar 27, 17:31 UTC
Completed - Due to complications with the deployment of Drop #2 into the NVF VM STG environment encountered today we are pausing the deployment to allow use of the landscape during business hours. Customers will be able to use their STG tenants throughout the business day.

We will provide an update as soon as we have a confirmed schedule for resuming the deployment.

Mar 27, 11:52 UTC
In progress - Due to complications with the deployment of Drop #2 into the NVF VM STG environment encountered today we are pausing the deployment to allow use of the landscape during business hours. Customers will be able to use their STG tenants throughout the business day.

We will provide an update as soon as we have a confirmed schedule for resuming the deployment.

Mar 27, 03:30 UTC
Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVF STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 27, 2026, 03:30 UTC
End Date/Time: Mar 27, 2026, 07:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 17, 18:43 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVF STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 23, 2026, 03:30 UTC
End Date/Time: Mar 23, 2026, 07:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 25, 13:42 UTC
Completed - The scheduled maintenance has been completed.
Mar 27, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 04:01 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on VNS.

Impact
During the maintenance window, customers may not be able to enroll the zConsole service. All other functionality should continue uninterrupted.

Tracking Work Item: 1809966

Mar 18, 08:32 UTC
Completed - The scheduled maintenance has been completed.
Mar 27, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:00 UTC
Scheduled - The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.

Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.

Mar 10, 09:34 UTC
Mar 26, 2026
Resolved - This issue has now been resolved. Although we are closing the current issue, our teams will continue to closely monitor the performance of the environment and will engage quickly if there are any signs of recurrence.
Mar 26, 16:02 UTC
Update - The changes we have made have resolved the underlying issue and performance has returned to normal. We will continue to monitor closely and will provide an update every 3 hours or earlier if we see a change.
Mar 26, 12:07 UTC
Update - Initial synthetic monitoring shows expected performance and successful session connections. We will continue to investigate and monitor the environment.
Mar 26, 10:14 UTC
Update - Initial synthetic monitoring shows expected performance and successful session connections. We will continue to investigate and monitor the environment.
Mar 26, 08:46 UTC
Update - Initial synthetic monitoring shows expected performance and successful session connections. We will continue to investigate and monitor the environment.
Mar 26, 00:32 UTC
Update - The emergency maintenance was completed successfully: https://status.ivanticloud.com/incidents/z2j6n201qdcj
We will continue to investigate and monitor the environment.

Mar 25, 23:31 UTC
Update - We are continuing to investigate and monitor the environment.
An additional emergency maintenance is scheduled later this evening to complete works that aims to further help improve and increase our ability to troubleshoot the environment.
(https://status.ivanticloud.com/incidents/z2j6n201qdcj)

Mar 25, 18:34 UTC
Monitoring - Extra resources have been allocated to improve the situation and we are monitoring in order to gauge the impact.
Mar 25, 15:59 UTC
Investigating - We are aware that this issue is still occurring intermittently. We are continuing to investigate this issue for a resolution.
Mar 25, 12:25 UTC
Monitoring - We have deployed a mitigation intended to reduce the intermittent errors impacting some tenants in the IRW environment. Early indicators show improvement, and we are monitoring system performance and error rates closely. Some residual impact may persist while the environment stabilizes.
Mar 24, 16:27 UTC
Update - We continue to observe intermittent errors and timeouts affecting a subset of tenants in the IRW environment. Our engineers are reviewing telemetry and recent changes to isolate the root cause and reduce impact.
Mar 24, 15:22 UTC
Update - Our investigation is ongoing. Impact remains intermittent and limited to some tenants in the IRW region. We are analyzing telemetry and logs to isolate the source of the errors.
Mar 24, 14:34 UTC
Update - We continue to see intermittent impact for some IRW tenants. Our engineers are actively investigating to identify and resolve the underlying cause.
Mar 24, 13:43 UTC
Update - We are still seeing intermittent issues affecting customer tenants. Engineers are investigating and prioritizing fixes to minimize disruption. Updates will follow as more information is available.
Mar 24, 12:56 UTC
Update - We are continuing to investigate this issue.
Mar 24, 12:18 UTC
Investigating - We are currently investigating the issue
Mar 24, 11:37 UTC
Resolved - This issue has been resolved. We are aware that a limited number of customers are experiencing separate, unrelated email issues, and we are working with them individually. If you are still seeing email issues and are not already working with Ivanti Support, please open a support case so we can assist you.
Mar 26, 14:15 UTC
Update - We are aware that a subset of customers are seeing issues with incoming email and are actively investigating this.
Mar 26, 10:16 UTC
Update - We are continuing to investigate and monitor the environment.
An additional emergency maintenance is scheduled shortly to complete works that aims to further help improve and increase our ability to troubleshoot the workflow and email issues, some customers are currently experiencing.
(https://status.ivanticloud.com/incidents/x7q09lpy4zwk)

Mar 20, 17:53 UTC
Update - We are continuing to investigate and monitor the environment.
An emergency maintenance is scheduled shortly to complete works that aims to help improve the current situation and increase our ability to troubleshoot the workflow and email issues some customers are currently experiencing (https://status.ivanticloud.com/incidents/rh7nj7grcf2c).

Mar 19, 20:06 UTC
Monitoring - We are monitoring the workflow and AppServer pods in IRW PRD.
Mar 11, 12:48 UTC
Update - We are continuing to work on a fix for this issue.
Mar 11, 09:37 UTC
Identified - IRW PRD Workflow Issues – Workflow timeout errors and delayed workflow instances.
Mar 11, 09:37 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:00 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ CH STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 26, 2026, 05:00 UTC
End Date/Time: Mar 26, 2026, 09:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 25, 13:54 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 04:00 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on CNS

Impact
Email+ for iOS notifications may be missing or delayed. Please note that this has no impact on email delivery.

Tracking Work Item: 1809972

Mar 18, 08:25 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 19:00 UTC
Scheduled - The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.

Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.

Mar 10, 09:31 UTC
Mar 25, 2026
Completed - The scheduled maintenance has been completed.
Mar 25, 22:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:00 UTC
Scheduled - Ivanti will be performing emergency maintenance on your Ivanti Service Manager tenant hosted in IRW PRD

Impact
During the maintenance window, all tenants will remain online and available. Users may experience minor latency.

Maintenance Window
Start Date/Time: Mar 25, 2026 22:00 UTC
End Date/Time: Mar 25, 2026 23:00 UTC

Change
In response to the ongoing issues within IRW PRD we are performing maintenance on multiple endpoints. For further details please see the Cloud Calendar.

Support Information
For any questions related to Ivanti - please visit Ivanti Global Support

Mar 25, 16:51 UTC
Completed - Unfortunately this maintenance has been cancelled, please keep an eye on this site for further updates and the rescheduled date.

Maintenance Window
Start Date/Time: Mar 29, 2026, 03:30 UTC
End Date/Time: Mar 29, 2026, 07:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 25, 17:29 UTC
Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVC PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 29, 2026, 03:30 UTC
End Date/Time: Mar 29, 2026, 07:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 19, 20:35 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVC PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Apr 5, 2026, 03:30 UTC
End Date/Time: Apr 5, 2026, 07:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 26, 20:14 UTC
Resolved - We believe the specific issue related to this email processing problem has been resolved. If you are still experiencing issues please contact support.
Mar 25, 17:15 UTC
Investigating - We are aware of issues with emails failing to process across IRW PRD. We are looking into this issue.
Mar 25, 10:14 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 15:30 UTC
Update - We are extending maintenance by 4 hours. Sorry for the inconvenience.
Mar 25, 10:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 03:30 UTC
Update - The maintenance has been postponed by 1 day. Sorry for the inconvenience.
Mar 23, 15:47 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on https://sandbox.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1793343

Mar 13, 07:49 UTC
Completed - Due to complications with the deployment of Drop #2 into the NVC VM STG environment encountered today we are pausing the deployment to allow use of the landscape during business hours. Customers will be able to use their STG tenants throughout the business day.

We will provide an update as soon as we have a confirmed schedule for resuming the deployment.

Mar 25, 12:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:00 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVC STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 25, 2026, 05:00 UTC
End Date/Time: Mar 25, 2026, 09:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 25, 13:50 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 09:00 UTC
Scheduled - Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform NVU environment.

Expected Impact: None

Customer Required Actions: None

Feb 2, 04:48 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 19:00 UTC
Scheduled - The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.

Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.

Mar 10, 09:28 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:00 UTC
Scheduled - RESCHEDULED - Please read below as the date has been updated

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in LDZ STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 24, 2026, 20:00 UTC
End Date/Time: Mar 25, 2026, 00:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 23, 19:59 UTC
Mar 24, 2026
Completed - The scheduled maintenance has been completed.
Mar 24, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 13:30 UTC
Update - RESCHEDULED - Please read below as the timings have changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NSZ STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 24, 2026, 13:30 UTC
End Date/Time: Mar 24, 2026, 17:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 18, 17:31 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NSZ STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 24, 2026, 10:30 UTC
End Date/Time: Mar 24, 2026, 14:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 25, 13:46 UTC
Completed - The scheduled maintenance has been completed.
Mar 24, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 09:00 UTC
Scheduled - Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform NVU environment.

Expected Impact: None

Customer Required Actions:

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Jan 29, 12:09 UTC
Completed - The scheduled maintenance has been completed.
Mar 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 UTC
Scheduled - The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.

Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.

Mar 10, 09:25 UTC
Mar 23, 2026
Resolved - We believe the intermittent issues with customer tenants have now been resolved. Our team is confident in this assessment and will continue monitoring closely for any signs of reoccurrence.

If you are still experiencing problems, please visit - Ivanti Global Support

Mar 23, 17:08 UTC
Monitoring - Initial reports of intermittent issues affecting customer tenants appear to be resolved. Engineers remain on standby, continuing to monitor system health closely.
Mar 23, 15:39 UTC
Update - We are still seeing intermittent issues affecting customer tenants. Engineers are investigating and prioritising fixes to minimise disruption. Updates will follow as more information is available.
Mar 23, 14:59 UTC
Update - We are still investigating the issue
Mar 23, 13:46 UTC
Update - We are continuing to work on a fix for this issue.
Mar 23, 11:55 UTC
Identified - IRW PRD environment not available Error 500 Internal server error
Mar 23, 11:55 UTC
Resolved - This incident has been resolved.
Mar 23, 15:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 22:08 UTC
Investigating - We are currently investigating an issue with the Neurons product affecting all customers on the NVU landscape. Audit Trails are not updating, and new activity is not visible at this time.
Mar 20, 18:55 UTC
Completed - The scheduled maintenance has not completed, we will re-schedule it later and will provide an updates accordingly
Mar 23, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 00:00 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in LDZ STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 23, 2026, 00:00 UTC
End Date/Time: Mar 23, 2026, 04:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 25, 13:12 UTC
Mar 22, 2026
Update - Scheduled maintenance has been completed.
Mar 22, 08:10 UTC
Completed - The scheduled maintenance has been completed.
Mar 22, 08:00 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 07:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 04:30 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in TTZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 22, 2026, 04:00 UTC
End Date/Time: Mar 22, 2026, 08:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 25, 13:10 UTC
Completed - The scheduled maintenance has been completed.
Mar 22, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 01:00 UTC
Scheduled - Previous notices of 'in progress' and 'completed' within the last 24hrs (15-16 March 2026) were sent out by the system incorrectly, the rescheduled date below is still valid

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in IRW PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 22, 2026, 01:00 UTC
End Date/Time: Mar 22, 2026, 05:00 UTC
Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 16, 12:19 UTC
Mar 21, 2026
Completed - The scheduled maintenance has been completed.
Mar 21, 08:30 UTC
Update - Scheduled maintenance is currently in progress for another 30mins. We will provide updates as necessary.
Mar 21, 08:20 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 21, 08:17 UTC
In progress - Scheduled maintenance is currently in progress for another 30mins. We will provide updates as necessary.
Mar 21, 03:30 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in WAZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 21, 2026, 03:30 UTC
End Date/Time: Mar 21, 2026, 07:30 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Feb 25, 13:07 UTC
Completed - The scheduled maintenance has been completed.
Mar 21, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 02:01 UTC
Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: March 20, 2026 at 8:00:00 pm MDT
End Date and Time: March 21, 2026 at 2:00:00 am MDT

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 13, 14:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 21, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:00 UTC
Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: March 20, 2026 at 8:00:00 pm GMT
End Date and Time: March 21, 2026 at 2:00:00 am GMT

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 13, 13:56 UTC
Mar 20, 2026
Completed - The scheduled maintenance has been completed.
Mar 20, 23:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 21:00 UTC
Scheduled - Ivanti will be performing emergency maintenance on your Ivanti Service Manager tenant hosted in IRW PRD

Impact
During the maintenance window, all tenants will remain online and available. Users may experience minor latency.

Maintenance Window
Start Date/Time: Mar 20, 2026 21:00 UTC
End Date/Time: Mar 20, 2026 23:59 UTC

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 20, 15:39 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 11:00 UTC
Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: March 20, 2026 at 5:00:00 am MDT
End Date and Time: March 20, 2026 at 11:00:00 am MDT

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 13, 13:37 UTC
Mar 19, 2026
Completed - The scheduled maintenance has been completed.
Mar 19, 23:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 21:00 UTC
Scheduled - Ivanti will be performing emergency maintenance on your Ivanti Service Manager tenant hosted in IRW PRD

Impact
During the maintenance window, all tenants will remain online and available. Users may experience minor latency.

Maintenance Window
Start Date/Time: Mar 19, 2026 21:00 UTC
End Date/Time: Mar 19, 2026 23:59 UTC

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 19, 19:30 UTC
Completed - We greatly value the feedback we’ve received regarding the timing of our upcoming 2026.1 release to the PRD landscape. In response to the preferences expressed by our customers, we are pleased to announce that we are rescheduling for next weekend (Friday night US time), and we will have an updated time communicated via Status Page tomorrow. We appreciate your engagement and understanding as we strive to align our approach with your needs. Thank you for helping us serve you better.
Mar 19, 22:24 UTC
Update - Update: Date and time confirmed Monday March 23rd 2026 04:00 UTC.

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 23, 2026, 04:00 UTC
End Date/Time: Mar 23, 2026, 08:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 17, 18:32 UTC
Scheduled - As a result of the rollback of this past weekend's attempted upgrade to 2026.1, we are working to coordinate the upgrade with other landscape activities. We are tentatively scheduling the upgrade to occur on Monday March 23rd 04:00 UTC.


Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: Mar 23, 2026, 04:00 UTC
End Date/Time: Mar 23, 2026, 08:00 UTC

Product/Release Documentation
What’s New in Ivanti Neurons for ITSM 2026.1

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 16, 16:57 UTC
Completed - The scheduled maintenance has been completed.
Mar 19, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 16:00 UTC
Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: March 20, 2026 at 2:00:00 am AEST
End Date and Time: March 20, 2026 at 8:00:00 am AEST

For any questions related to Ivanti - please visit Ivanti Global Support

Mar 13, 13:44 UTC
Resolved - This incident has been resolved.
Mar 19, 20:07 UTC
Update - We are continuing to investigate and monitor the environment.
An emergency maintenance is scheduled shortly to complete works that aims to help improve the current situation and increase our ability to troubleshoot the workflow and email issues some customers are currently experiencing (https://status.ivanticloud.com/incidents/rh7nj7grcf2c).

We will be closing this particular incident imminently with the plan to continue all tracking and updates via a single landscape incident which can be found here: https://status.ivanticloud.com/incidents/94tqq9t0ffrx

Mar 19, 20:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 9, 22:30 UTC
Update - We have identified an issue causing a performance impact to a number to customers in the IRW PRD environment. We have identified the underlying cause and we are working to restore service to normal operation as soon as possible.
Mar 9, 16:41 UTC
Identified - The issue has been identified and we are currently working to implement a fix.
Mar 9, 10:52 UTC
Investigating - A number of customers in IRW are reporting significant delays in workflow and email processing in their production environments.
Mar 9, 09:46 UTC
Completed - The scheduled maintenance has been completed.
Mar 19, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 11:00 UTC
Scheduled - The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.

Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.

Mar 10, 09:16 UTC
Mar 18, 2026
Completed - The scheduled maintenance has been completed.
Mar 18, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 18:00 UTC
Scheduled - Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform UKU environment.

Expected Impact: None

Customer Required Actions: None

Feb 9, 05:47 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 11:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 10, 05:51 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on APJ for the service that connects Neurons for MDM with Apple iTunes through the Admin Portal.

Impact
During the maintenance, customers cannot look up new apps via Apple iTunes through the Admin Portal.

Tracking Work Item: 1797983

Mar 9, 09:35 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 03:00 UTC
Scheduled - The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.

Edge Intelligence - All features
Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow
Device View - Any widget that relies on Edge Intelligence
People View - Any widget that relies on Edge Intelligence
Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.

Mar 10, 08:49 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 04:00 UTC
Scheduled - Ivanti Neurons for ITSM 2026.1 Patch#2 Upgrade -TTZ STG
Mar 16, 05:37 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 05:30 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on NA for the service that connects Neurons for MDM with Apple iTunes through the Admin Portal.

Impact
During the maintenance, customers cannot look up new apps via Apple iTunes through the Admin Portal.

Tracking Work Item: 1797984

Mar 9, 09:38 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 18:00 UTC
Scheduled - Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform UKU environment.

Expected Impact: None

Customer Required Actions:

If your session is interrupted please retry or refresh
If the task you are working on times out please try again
If you experience difficulties then please close the browser and login again

Jan 29, 12:11 UTC