Ivanti will be performing service update on your Ivanti Service Manager tenant hosted in NVA Staging

Impact
During the maintenance window, all tenants will remain online and available. Users may experience minor latency.

Maintenance Window
Start Date/Time: May,6, 2021 4:30 UTC
End Date/Time: May 6, 2021 8:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2021.1 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on May 4, 06:17 UTC

Ivanti will be performing service update on your Ivanti Service Manager tenant hosted in LDZ Staging

Impact
During the maintenance window, all tenants will remain online and available. Users may experience minor latency.

Maintenance Window
Start Date/Time: May,6, 2021 21:00 UTC
End Date/Time: May 7, 2021 1:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2021.1 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on May 4, 06:54 UTC

We will be updating the License Optimizer production environment to the latest version. Details of the specific features included in this release will be made available on the Ivanti Community website. The system will be unavailable during the update window.

For more information about what has been altered in this release, please see the New Features documentation at https://help.ivanti.com/ld/help/en_US/LO/vNow/new-features/new-features.htm. Please note that it may take a day for this webpage to be updated after an update has been released.
Posted on May 4, 09:08 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 21, 16:19 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 19, 19:33 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 11, 15:29 UTC

Scheduled - Phase 2 of the Migration of Frankfurt Hosted Customer to New DC on May 15th 3 AM UTC to May 15th 7 AM UTC.

Beginning May 1st, 2021, Ivanti will be moving our Ivanti Service Manager Cloud and Ivanti Asset Manager Cloud tenants from the AWS datacenter in Frankfurt to the Azure datacenter in Frankfurt. The move will occur in small batches over the next several months, each scheduled for Saturday, 3 AM to 7 AM UTC. Customers will be notified, via email, of the slots their tenant is scheduled to be moved. Please regularly check your junk folders for these emails, as they are many times being redirected there. You will receive an email at least 30 days in advance of your scheduled move, so if you have not received an email, your tenant has not been scheduled yet.

Impact
This is a downtime maintenance, and the tenant will be inaccessible during the maintenance window.

Maintenance Window
Start Date/Time: May 15, 2021 03:00 UTC
End Date/Time: May 15, 2021 07:00 UTC

Documentation
Please review the ISM/IAM Cloud Initiative 2021 FAQ document to understand the impact and any changes that you may need to make prior to your scheduled maintenance date.

Support Information
If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

If you have questions specific to the migration, please contact us at SaaSFFT@ivanti.com. VPN customers should reach out to our team at VPNFFT@ivanti.com to discuss the necessary VPN related changes.

For any other questions related to Ivanti, please visit us at Ivanti Global Support.
Apr 11, 11:59 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 03:57 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 21, 16:22 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 20, 21:10 UTC

Scheduled - Phase 1 & Phase 2 of the Migration of Oregon Hosted Customer to New DC on May 22nd 7:30 AM UTC to May 22nd 11:30 AM UTC.

Beginning May 8th, 2021, Ivanti will be moving our Ivanti Service Manager Cloud and Ivanti Asset Manager Cloud tenants from the AWS datacenter in Oregon to the Azure datacenter in Washington State. The move will occur in small batches over the next several months, each scheduled for Saturday 07:30 AM to 11:30 AM UTC. Customers will be notified, via email, of the slots their tenant is scheduled to be moved. Please regularly check your junk folders for these emails, as they are many times being redirected there. You will receive an email at least 30 days in advance of your scheduled move, so if you have not received an email your tenant has not been scheduled yet.

Impact
This is a downtime maintenance, and the tenant will be inaccessible during the maintenance window.

Maintenance Window
Start Date/Time: May 22, 2021 07:30 UTC
End Date/Time: May 22, 2021 11:30 UTC

Documentation
Please review the ISM/IAM Cloud Initiative 2021 FAQ document to understand the impact and any changes that you may need to make prior to your scheduled maintenance date.

Support Information
If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

If you have questions specific to the migration, please contact us at SaaSORE@ivanti.com. VPN customers should reach out to our team at VPNORE@ivanti.com to discuss the necessary VPN related changes.

For any other questions related to Ivanti, please visit us at Ivanti Global Support.
Apr 20, 02:17 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 21, 16:19 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 11, 15:33 UTC

Scheduled - Phase 3 of the Migration of Frankfurt Hosted Customer to New DC on May 29th 3 AM UTC to May 29th 7 AM UTC.

Beginning May 1st, 2021, Ivanti will be moving our Ivanti Service Manager Cloud and Ivanti Asset Manager Cloud tenants from the AWS datacenter in Frankfurt to the Azure datacenter in Frankfurt. The move will occur in small batches over the next several months, each scheduled for Saturday, 3 AM to 7 AM UTC. Customers will be notified, via email, of the slots their tenant is scheduled to be moved. Please regularly check your junk folders for these emails, as they are many times being redirected there. You will receive an email at least 30 days in advance of your scheduled move, so if you have not received an email, your tenant has not been scheduled yet.

Impact
This is a downtime maintenance, and the tenant will be inaccessible during the maintenance window.

Maintenance Window
Start Date/Time: May 29, 2021 03:00 UTC
End Date/Time: May 29, 2021 07:00 UTC

Documentation
Please review the ISM/IAM Cloud Initiative 2021 FAQ document to understand the impact and any changes that you may need to make prior to your scheduled maintenance date.

Support Information
If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

If you have questions specific to the migration, please contact us at SaaSFFT@ivanti.com. VPN customers should reach out to our team at VPNFFT@ivanti.com to discuss the necessary VPN related changes.

For any other questions related to Ivanti, please visit us at Ivanti Global Support.
Apr 11, 12:04 UTC