Investigating - We are currently experiencing a backlog in the processing of agent policy changes. This will cause delays in updating and creating policy credentials. We expect the backlog to be fully processed in 4 to 5 hours.
Feb 04, 2026 - 21:17 UTC
Ivanti is performing Maintenance for the Ivanti EPMM (MI Core) App Gateway server
Impact No customer action is required for this maintenance period. During the maintenance window, there may be 2-5 minutes of service disruption where the following services are impacted:
Gateway service - Core Alerts, Carrier lookup, Cell lookup, AET token updates and DPU updates. APNS Gateway - Push notification to MI iOS client initiated from the Core server. Core Lookup - Device Registration with email address.
Tracking Work Item: 1746558 Posted on
Jan 28, 2026 - 06:43 UTC
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in (devices will continue to operate normally) Registration emails may be delayed or fail to be delivered
Tracking Work Item: 1762043 Posted on
Jan 22, 2026 - 13:40 UTC
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in (devices will continue to operate normally) Registration emails may be delayed or fail to be delivered
Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform TKU environment.
Expected Impact: None
Customer Required Actions:
If your session is interrupted please retry or refresh If the task you are working on times out please try again If you experience difficulties then please close the browser and login again Posted on
Jan 29, 2026 - 12:13 UTC
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in (devices will continue to operate normally) Registration emails may be delayed or fail to be delivered
Ivanti Site Reliability Engineering will be performing an upgrade maintenance on the Client Activation service for Email+.
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
Email+ Client Activations
Tracking Work Item: 1770731 Posted on
Jan 29, 2026 - 18:18 UTC
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in (devices will continue to operate normally) Registration emails may be delayed or fail to be delivered
Dear Customers, As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our WAZ Datacenter.
We shall start with the Staging/UAT environments and then at a later stage work on the Production. This update is for the Staging/UAT environments, and no change required on your end.
Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window • STG/UAT Start Date/Time: Feb 14th, 2026 06:30 UTC End Date/Time: Feb 14th, 2026 10:30 UTC
Support Information We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support" Posted on
Jan 28, 2026 - 06:49 UTC
Update -
The Maintenance has been cancelled.
Feb 04, 2026 - 16:49 UTC
Scheduled -
Dear Customers, As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our IRW Datacenter. This update is for the Production environment, and no change required on your end. Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window • PRD Start Date/Time: Feb 20th, 2026 21:00 UTC End Date/Time: Feb 20th, 2026 01:00 UTC
Support Information We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
Jan 05, 2026 - 09:16 UTC
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered
Update -
We will be undergoing scheduled maintenance during this time.
Feb 04, 2026 - 21:35 UTC
Scheduled -
The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.
Edge Intelligence - All features Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow Device View - Any widget that relies on Edge Intelligence People View - Any widget that relies on Edge Intelligence Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature.
Feb 04, 2026 - 20:29 UTC
The Edge Intelligence feature will be undergoing maintenance. This maintenance will make Edge Intelligence and any features that utilize Edge Intelligence unavailable during the scheduled maintenance window. The following is a list of features that will be impacted. This is not a comprehensive list as many features have the ability to call Edge Intelligence but may not be configured to do so.
Edge Intelligence - All features Neurons Bots - Bots that utilize Edge Intelligence at any point in their workflow Device View - Any widget that relies on Edge Intelligence People View - Any widget that relies on Edge Intelligence Other features related to Edge Intelligence - This includes any feature that has the ability to call Edge Intelligence and its queries. This may be targeting for a scheduled task (patch, software distribution, etc) or other feature. Posted on
Feb 04, 2026 - 20:30 UTC
Dear Customers, As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our WAZ Datacenter. This update is for the Production environment, and no change required on your end. Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window • PRD Start Date/Time: Feb 28th, 2026 06:30 UTC End Date/Time: Feb 28th, 2026 10:30 UTC
Support Information We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support" Posted on
Jan 28, 2026 - 06:51 UTC
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered
Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform FRU environment.
Expected Impact: None
Customer Required Actions:
If your session is interrupted please retry or refresh If the task you are working on times out please try again If you experience difficulties then please close the browser and login again Posted on
Jan 29, 2026 - 12:16 UTC
Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform MLU environment.
Expected Impact: None
Customer Required Actions:
If your session is interrupted please retry or refresh If the task you are working on times out please try again If you experience difficulties then please close the browser and login again Posted on
Jan 29, 2026 - 12:17 UTC
Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform UKU environment.
Expected Impact: None
Customer Required Actions:
If your session is interrupted please retry or refresh If the task you are working on times out please try again If you experience difficulties then please close the browser and login again Posted on
Jan 29, 2026 - 12:11 UTC
Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform NVU environment.
Expected Impact: None
Customer Required Actions:
If your session is interrupted please retry or refresh If the task you are working on times out please try again If you experience difficulties then please close the browser and login again Posted on
Jan 29, 2026 - 12:09 UTC
Completed -
The Maintenance has been cancelled.
Feb 4, 16:49 UTC
Scheduled -
Dear Customers, As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our IRW Datacenter.
We shall start with the Staging/UAT environments and then at a later stage work on the Production. This update is for the Staging/UAT environments, and no change required on your end.
Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window • STG/UAT Start Date/Time: Feb 6th, 2026 11:30 UTC End Date/Time: Feb 6th, 2026 15:30 UTC
Support Information We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
Jan 5, 09:13 UTC
Resolved -
This incident has been resolved.
Feb 3, 23:15 UTC
Monitoring -
Underlying services have been restored and customers are accessing their tenants again.
Feb 3, 20:09 UTC
Identified -
Teams are engaged and actively working to restore service.
Feb 3, 19:55 UTC
Investigating -
We have received numerous reports that customers are receiving 503 errors when attempting to access their tenants in IAZ PRD. Teams are gathered and investigating.
Feb 3, 19:17 UTC
Resolved -
This issue is no longer being observed - we have made additional improvements to the environment to prevent reoccurrence of this problem.
Feb 3, 17:51 UTC
Monitoring -
We have deployed a fix for the current performance issue and are now monitoring the system to confirm its effectiveness.
Feb 2, 16:47 UTC
Update -
This issue is still ongoing and we are continuing to investigate.
Feb 2, 14:38 UTC
Investigating -
Several customers have reported performance issues related to workflows. We are currently investigating this issue.
Feb 2, 11:55 UTC
Completed -
The scheduled maintenance has been completed.
Feb 2, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 14:00 UTC
Scheduled -
Ivanti will be performing an update to both the Active and Passive Discovery Engines, specifically upgrading the version of Nmap/Npcap used by the engines to incorporate the latest bugfixes and security enhancements.
Impact:
Existing Installations: A system reboot will not be required after the engines upgrade is applied. However, during installation of the Npcap driver you may notice a brief pause in network activity for the device. RDP (Remote desktop protocol) connection may freeze or blackout for a few seconds. This may have repercussions if the discovery engines are installed on critical servers such as a SQL cluster.
New Installations: New installations of the active or passive discovery engine will not require a reboot and will operate as normal immediately. However, during installation of the Npcap driver you may notice a brief pause in network activity for the device. RDP (Remote desktop protocol) connection may freeze or blackout for a few seconds. This may have repercussions if the discovery engines are to be installed on critical servers such as a SQL cluster.
It is advised that to eliminate unexpected network connectivity issues on devices containing the discovery engines during this upgrade, that Maintenance Windows be utilized to control the upgrade schedule.
Action Required: No manual update is required. The upgrade will be applied automatically by the Agent.
Jan 20, 14:39 UTC
Completed -
The scheduled maintenance has been completed.
Feb 2, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 10:00 UTC
Scheduled -
Ivanti will be performing a migration on the Neurons (NVU) environment Impact During the maintenance window, customers may experience slowness while accessing the access control and device page . Ticket: 1761884
Feb 2, 09:58 UTC
Completed -
The scheduled maintenance has been completed.
Feb 2, 09:00 UTC
Update -
The maintenance is extended by 1 hr.
Feb 2, 07:38 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 07:00 UTC
Scheduled -
Ivanti will be performing a migration on the Neurons (NVU) environment Impact During the maintenance window, customers may experience slowness while accessing the access control and device page . Ticket: 1761884
Jan 22, 11:39 UTC
Completed -
The scheduled maintenance has been completed.
Jan 31, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 04:00 UTC
Scheduled -
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered.
Completed -
The scheduled maintenance has been completed.
Jan 31, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 15:00 UTC
Scheduled -
Ivanti will be performing an upgrade maintenance on our Ivanti Neurons for MDM Global Lookup Service https://login.mobileiron.com.
Impact During the maintenance customers may experience periods of connectivity timeouts with new device registration or logging into https://login.mobileiron.com.
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered
Completed -
The scheduled maintenance has been completed.
Jan 30, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 05:30 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 20, 12:50 UTC
Scheduled -
Ivanti will be performing an upgrade maintenance on EU Notification services for on-premise Connectors and Sentries.
Impact During the maintenances, MDM cluster in EU region will be impacted in the following ways:
Administrators and users attempting to log in using LDAP credentials may see intermittent failures or delays in performing authentication Administrators may be unable to register new Sentries or Connectors Configuration changes for LDAP servers and Sentries may be delayed LDAP synchronization may be delayed for fail to complete
Completed -
The scheduled maintenance has been completed.
Jan 29, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 09:00 UTC
Scheduled -
Ivanti will be performing a migration on the Neurons (MLU) environment Impact During the maintenance window, customers may experience slowness while accessing the access control and device page. Ticket: 1761884
Jan 22, 11:38 UTC
Completed -
The scheduled maintenance has been completed.
Jan 29, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 05:30 UTC
Scheduled -
Ivanti will be performing an upgrade maintenance on NA1 and NA2 Notification services for on-premise Connectors and Sentries.
Impact During the maintenances, MDM clusters in NA1 and NA2 regions will be impacted in the following ways:
Administrators and users attempting to log in using LDAP credentials may see intermittent failures or delays in performing authentication Administrators may be unable to register new Sentries or Connectors Configuration changes for LDAP servers and Sentries may be delayed LDAP synchronization may be delayed for fail to complete
Resolved -
Steps have been taken and this issue has been resolved. Please reach out to Support if you continue to face problems.
Jan 28, 15:26 UTC
Investigating -
A number of customers in FFZ PRD are reporting significant delays in workflow processing in their production environments.
Jan 27, 11:32 UTC
Completed -
The scheduled maintenance has been completed.
Jan 28, 13:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 10:30 UTC
Scheduled -
Ivanti will be performing an upgrade maintenance on AP1 and AP2 Notification services for on-premise Connectors and Sentries.
Impact During the maintenances, MDM clusters in AP1 and AP2 regions will be impacted in the following ways:
Administrators and users attempting to log in using LDAP credentials may see intermittent failures or delays in performing authentication Administrators may be unable to register new Sentries or Connectors Configuration changes for LDAP servers and Sentries may be delayed LDAP synchronization may be delayed for fail to complete
Completed -
The scheduled maintenance has been completed.
Jan 27, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 18:00 UTC
Scheduled -
Ivanti will be performing a migration on the Neurons (UKU) environment Impact During the maintenance window, customers may experience slowness while accessing the access control and device page . Ticket: 1761884
Jan 22, 11:34 UTC
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in (devices will continue to operate normally) Registration emails may be delayed or fail to be delivered
Resolved -
This issue has been resolved. Please reach out to Support if further issues are experienced.
Jan 26, 12:59 UTC
Monitoring -
A fix has been implemented and we are monitoring to assure workflow performance returns to normal.
Jan 26, 12:34 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jan 26, 12:06 UTC
Investigating -
A number of customers in FFZ are reporting significant delays in workflow processing in their production environments.
Jan 26, 11:42 UTC
Resolved -
This incident has been resolved.
Jan 26, 11:40 UTC
Update -
We have identified and fixed the issue. Customers should be able to perform remote host connections again. If customers are still experiencing issues please report to Support.
Jan 26, 11:40 UTC
Update -
We are continuing to investigate this issue.
Jan 26, 11:08 UTC
Investigating -
We have a small handful of FFZ customers reporting issues using remote host connections in their production environments. Team is investigating.
Jan 26, 11:08 UTC
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered
Completed -
The scheduled maintenance has been completed.
Jan 24, 06:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 04:30 UTC
Scheduled -
Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.
Important Updates and Improvements
ICS Config Backup Support from NSA- On Demand Scan Improvements for ICS Upgrades from NSA Support for ICS Gateway version 22.8R2.2 and 22.7R2.11 in NSA
Persistent Application Tunnel Support for ZTA Support for ZTA Gateway version 22.8R2.5 in ZTA Controller
Syslog Integration Support for NSA and ZTA Critical Service Updates Bug Fixes
Impact : Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users No disruption for VPN end users running 22.7R2.5 or above.
Jan 20, 07:33 UTC
Completed -
The scheduled maintenance has been completed.
Jan 24, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 04:00 UTC
Scheduled -
Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.
Important Updates and Improvements
ICS Config Backup Support from NSA- On Demand Scan Improvements for ICS Upgrades from NSA Support for ICS Gateway version 22.8R2.2 and 22.7R2.11 in NSA
Persistent Application Tunnel Support for ZTA Support for ZTA Gateway version 22.8R2.5 in ZTA Controller
Syslog Integration Support for NSA and ZTA Critical Service Updates Bug Fixes
Impact : Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users No disruption for VPN end users running 22.7R2.5 or above.
Jan 20, 07:32 UTC
Completed -
The scheduled maintenance has been completed.
Jan 24, 05:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 03:30 UTC
Scheduled -
Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.
Important Updates and Improvements
ICS Config Backup Support from NSA- On Demand Scan Improvements for ICS Upgrades from NSA Support for ICS Gateway version 22.8R2.2 and 22.7R2.11 in NSA
Persistent Application Tunnel Support for ZTA Support for ZTA Gateway version 22.8R2.5 in ZTA Controller
Syslog Integration Support for NSA and ZTA Critical Service Updates Bug Fixes
Impact : Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users No disruption for VPN end users running 22.7R2.5 or above.
Jan 20, 07:36 UTC
Completed -
The scheduled maintenance has been completed.
Jan 24, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 03:00 UTC
Scheduled -
Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.
Important Updates and Improvements
ICS Config Backup Support from NSA- On Demand Scan Improvements for ICS Upgrades from NSA Support for ICS Gateway version 22.8R2.2 and 22.7R2.11 in NSA
Persistent Application Tunnel Support for ZTA Support for ZTA Gateway version 22.8R2.5 in ZTA Controller
Syslog Integration Support for NSA and ZTA Critical Service Updates Bug Fixes
Impact : Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users No disruption for VPN end users running 22.7R2.5 or above.
Jan 20, 07:29 UTC
Completed -
The scheduled maintenance has been completed.
Jan 24, 04:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 02:30 UTC
Scheduled -
Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.
Important Updates and Improvements
ICS Config Backup Support from NSA- On Demand Scan Improvements for ICS Upgrades from NSA Support for ICS Gateway version 22.8R2.2 and 22.7R2.11 in NSA
Persistent Application Tunnel Support for ZTA Support for ZTA Gateway version 22.8R2.5 in ZTA Controller
Syslog Integration Support for NSA and ZTA Critical Service Updates Bug Fixes
Impact : Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users No disruption for VPN end users running 22.7R2.5 or above.
Jan 20, 07:35 UTC
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered
Completed -
The scheduled maintenance has been completed.
Jan 24, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 21:00 UTC
Update -
Maintenance has been rescheduled to 23rd January 2026. Apologize for the inconvenience.
Nov 25, 15:22 UTC
Update -
The maintenance has been moved to below maintenance window.
• PRD Start Date/Time: Jan 23rd, 2026 21:00 UTC End Date/Time: Jan 24th, 2026 01:00 UTC
Nov 4, 10:27 UTC
Scheduled -
Dear Customers, As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our FFZ Datacenter. This update is for the Production environment, and no change required on your end. Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window • PRD Start Date/Time: Jan 23rd, 2026 21:00 UTC End Date/Time: Jan 24th, 2026 01:00 UTC
Support Information We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
Oct 9, 05:46 UTC
Resolved -
This incident has been resolved.
Jan 22, 14:33 UTC
Monitoring -
A fix has been implemented and we are continuing to monitor the results.
Jan 21, 03:16 UTC
Identified -
We have identified and isolated the cause of the performance impact. Customers should now see performance be returning to normal. If you are still experiencing significant performance degradation, please contact ITSM Support.
Jan 21, 02:50 UTC
Investigating -
Customers experiencing degraded performance and slowness. We are currently investigating.
Jan 21, 02:06 UTC
Completed -
The scheduled maintenance has been completed.
Jan 22, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 11:00 UTC
Scheduled -
Ivanti will be performing an upgrade maintenance on APJ for the service that connects Neurons for MDM with Apple iTunes through the Admin Portal.
Impact During the maintenance, customers cannot look up new apps via Apple iTunes through the Admin Portal.