Ivanti Cloud Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

App Sanity Operational

AppConnect Wrapping Portal Operational

Cherwell Service and Asset Management Operational

Cherwell Self Service Portal Operational

US AMS Operational

US Datacenter Operational

EMEA Datacenter Operational

APAC Datacenter Operational

Canada Datacenter Operational

US - 5AM MT Maintenance Window Operational

Canada Azure Migration (March 17, 2023) Operational

Ivanti Cloud Notification Service Operational

CNS 1 Operational

CNS 2 Operational

Ivanti Core to Cloud Migration Services (EPMM to Ivanti Neurons for MDM) Operational

https://ap2migration.mobileiron.com Operational

https://eu1migration.mobileiron.com Operational

https://na1migration.mobileiron.com Operational

https://na2migration.mobileiron.com Operational

https://na3migration.mobileiron.com Operational

https://sbmigration.mobileiron.com Operational

https://ap1migration.mobileiron.com Operational

https://ca1migration.mobileiron.com Operational

https://uk1migration.mobileiron.com Operational

Dedicated Core Operational

Dedicated Core (EMEA) Operational

Dedicated Core (USA) Operational

Ivanti Endpoint Manager Mobile (EPMM) Gateway Services Operational

Ivanti Neurons Platform Operational

Ivanti Neurons Platform (MLU) Operational

Ivanti Neurons Platform (NVU) Operational

Ivanti Neurons Platform (UKU) Operational

Ivanti Neurons Platform (FRU) Operational

Ivanti Neurons Platform (TTU) Operational

Ivanti Neurons Platform (TKU) Operational

Ivanti Neurons for IT Service Management & IT Asset Management Operational

Service Manager / Asset Manager (CZERO) Operational

Service Manager / Asset Manager (C1) Operational

Service Manager / Asset Manager (FFZ) Operational

Service Manager / Asset Manager (IAZ) Operational

Service Manager / Asset Manager (IRW) Operational

Service Manager / Asset Manager (LDZ) Operational

Service Manager / Asset Manager (NSZ) Operational

Service Manager / Asset Manager (NVF) Operational

Service Manager / Asset Manager (NVZ) Operational

Service Manager / Asset Manager (NVW) Operational

Service Manager / Asset Manager (TTZ) Operational

Service Manager / Asset Manager (WAZ) Operational

Service Manager / Asset Manager (Ch-NVZ) Operational

Service Manager / Asset Manager (IRW TRY) Operational

Service Manager / Asset Manager (NVW TRY) Operational

Ivanti Service Desk Operational

Service Desk (LDX) Operational

Ivanti Zero Sign-On (ZSO) Operational

https://access-na1.mobileiron.com Operational

https://access-eu1.mobileiron.com Operational

https://access-sandbox.mobileiron.com Operational

https://access-ca1.mobileiron.com Operational

https://access-uk1.mobileiron.com Operational

Ivanti Neurons for MDM Operational

https://na1.mobileiron.com Operational

https://na2.mobileiron.com Operational

https://na3.mobileiron.com Operational

https://eu1.mobileiron.com Operational

https://ap1.mobileiron.com Operational

https://ap2.mobileiron.com Operational

https://sandbox.mobileiron.com Operational

https://login.mobileiron.com Operational

Apple Certificate Signing Request (CSR) file generations Operational

Client Activations Operational

Email+ Operational

https://uk1.mobileiron.com Operational

https://ca1.mobileiron.com Operational

Ivanti Neurons for Mobile Threat Defense (Management zConsole) Operational

AMERICAS - https://americas-console.zimperium.com/ Operational

APAC - https://apac-console.zimperium.com Operational

APJ - https://apj-console.zimperium.com Operational

CORP/PUBLIC - https://zconsole.zimperium.com Operational

CORP2/PUBLIC2 - https://corp2-console.zimperium.com Operational

DEMO - https://mtddemo-console.zimperium.com Operational

EMEA - https://emea-console.zimperium.com Operational

EMEA2 - https://emea2-console.zimperium.com/ Operational

INDIA - https://india-console.zimperium.com Operational

Ivanti Neurons for Mobile Threat Defense VNS Operational

AMERICAS - https://ziap.zimperium.com/ Operational

AMERICAS - https://mtduat.zimperium.com/ Operational

APAC - https://zapac.zimperium.com/ Operational

EMEA - https://eu01.zimperium.com/ Operational

Ivanti Neurons for Secure Access and Zero Trust Access Operational

AMERICAS Operational

APAC Operational

EMEA Operational

UAE Operational

CANADA Operational

Software Downloads Operational

https://support.mobileiron.com Operational

Support & Community Operational

https://forums.ivanti.com/ Operational

Automation Test Operational

Ivanti Pulse License Server Operational

Ivanti Neurons for Service Mapping Operational

Ivanti Neurons for Service Mapping - US Operational

Ivanti Neurons for Service Mapping - Europe Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Ivanti Neurons for ITSM 2026.3 Upgrade - NVZ STG/UAT Sep `17`, `2026` `09:00`-`13:00` UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVZ STG/UAT

Maintenance Window
Start Date/Time: Sept 17, 2026 09:00 UTC
End Date/Time: Sept 17, 2026 13:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Aug 21, 2026 - 14:19 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://na2migration.mobileiron.com Sep `18`, `2026` `05:00`-`07:00` UTC

Ivanti will be performing a maintenance on https://na2migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 2012017
Posted on Sep 11, 2026 - 14:58 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://ca1migration.mobileiron.com Sep `18`, `2026` `08:30`-`10:30` UTC

Ivanti will be performing a maintenance on https://ca1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 2012012
Posted on Sep 11, 2026 - 14:55 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - IAZ STG/UAT Sep `18`, `2026` `09:00`-`13:00` UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

IAZ STG/UAT

Maintenance Window
Start Date/Time: Sept 18, 2026 09:00 UTC
End Date/Time: Sept 18, 2026 13:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Sep 15, 2026 - 18:47 UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

IAZ STG/UAT

Maintenance Window
Start Date/Time: Sept 16, 2026 09:00 UTC
End Date/Time: Sept 16, 2026 13:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Sep 11, 2026 - 18:22 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

IAZ STG/UAT

Maintenance Window
Start Date/Time: Sept 24, 2026 09:00 UTC
End Date/Time: Sept 24, 2026 13:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Aug 21, 2026 - 14:30 UTC

Ivanti Access and MDM Cloud Upgrade Maintenance – https://ap2.mobileiron.com Sep `18`, `2026` `11:00`-`15:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 11, 2026 - 04:45 UTC

Scheduled - Ivanti will be performing a release maintenance on https://ap2.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered
Access service may be impacted

Tracking Work Item: 2009737 & 2006409
Sep 10, 2026 - 11:54 UTC

5 AM - Cherwell 3rd Friday Maintenance Sep `18`, `2026` `11:00`-`17:00` UTC

In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: September 18, 2026 at 5:00:00 am MDT
End Date and Time: September 18, 2026 at 11:00:00 am MDT

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Sep 14, 2026 - 01:45 UTC

APAC - Cherwell 3rd Friday Maintenance Sep `18`, `2026` `16:00`-`22:00` UTC

In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: September 19, 2026 at 2:00:00 am AEST
End Date and Time: September 19, 2026 at 8:00:00 am AEST

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Sep 14, 2026 - 01:48 UTC

EMEA - Cherwell 3rd Friday Maintenance Sep `18`, `2026` `19:00` - Sep `19`, `2026` `01:00` UTC

In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: September 18, 2026 at 8:00:00 pm BST
End Date and Time: September 19, 2026 at 2:00:00 am BST

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Sep 14, 2026 - 01:57 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://na3.mobileiron.com Sep `19`, `2026` `00:00`-`06:00` UTC

Ivanti will be performing an upgrade maintenance on https://na3.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 2008839
Posted on Sep 11, 2026 - 12:03 UTC

US, Canada - Cherwell 3rd Friday Maintenance Sep `19`, `2026` `02:00`-`08:00` UTC

In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: September 18, 2026 at 8:00:00 pm MDT
End Date and Time: September 19, 2026 at 2:00:00 am MDT

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Sep 14, 2026 - 02:00 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance – UAE Sep `19`, `2026` `02:30`-`06:30` UTC

Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.

Important Updates and Improvements

Critical System Upgrade and Maintenance

Bug Fixes

-------------------------------------

Impact

Major service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users

Major disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window.

No disruption for VPN end users running 22.7R2.5, 22.8R2 and 25.1.0.1 or above.

Tracking Work Item: 2012666
Posted on Sep 12, 2026 - 16:14 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance – EMEA Sep `19`, `2026` `05:30`-`09:30` UTC

Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.

Important Updates and Improvements

Critical System Upgrade and Maintenance

Bug Fixes

-------------------------------------

Impact

Major service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users.

Major disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window.

No disruption for VPN end users running 22.7R2.5, 22.8R2 and 25.1.0.1 or above.

Tracking Work Item: 2012670
Posted on Sep 12, 2026 - 16:23 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - CZERO PRD Sep `19`, `2026` `07:00`-`11:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

CZERO PRD

Maintenance Window
Start Date/Time: Sept 19, 2026 07:00 UTC
End Date/Time: Sept 19, 2026 11:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Aug 21, 2026 - 15:19 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance – APAC Sep `19`, `2026` `08:30`-`12:30` UTC

Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.

Important Updates and Improvements

Critical System Upgrade and Maintenance

Bug Fixes

-------------------------------------

Impact

Major service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users.

Major disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window.

No disruption for VPN end users running 22.7R2.5, 22.8R2 and 25.1.0.1 or above.

Tracking Work Item: 2012669
Posted on Sep 12, 2026 - 16:34 UTC

NSZ STG Security Updates - September Sep `19`, `2026` `13:00`-`18:00` UTC

Ivanti will be performing maintenance to the regions ITSM/ITAM tenants are hosted within. The included regions for this maintenance:

NSZ STG

Maintenance Window
Start Date/Time: September 19th 2026,13:00 UTC
End Date/Time: September 19th 2026,18:00 UTC

Impact
Ivanti will be applying security updates to our infrastructure. During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below:

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Sep 12, 2026 - 20:02 UTC

FFZ Staging Security Updates - September Sep `19`, `2026` `20:00` - Sep `20`, `2026` `00:00` UTC

Ivanti will be performing maintenance to the regions ITSM/ITAM tenants are hosted within. The included regions for this maintenance:

FFZ Staging

Maintenance Window
Start Date/Time: September 19th, 2026, 20:00 UTC
End Date/Time: September 19th, 2026, 24:00 UTC

Impact
Ivanti will be applying security updates to our infrastructure. During this time, we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues, please contact support via the details below:

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Sep 12, 2026 - 19:14 UTC

Ivanti Neurons for ITSM Infrastructure Maintenance - IRW STG Sep `19`, `2026` `20:00` - Sep `20`, `2026` `00:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

Environments IRW STG

Maintenance Window
Start Date/Time: September 26, 2026 20:00 UTC
End Date/Time: September 27, 2026 00:00 UTC

Impact
We are performing an upgrade of our infrastructure. During this time we don’t expect any loss in functionality. Logged in users may notice some slowness until local cache is rebuilt and the upgrade is completed.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below:

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Sep 12, 2026 - 20:45 UTC

Ivanti Neurons for ITSM Infrastructure Maintenance - LDZ STG Sep `19`, `2026` `20:00` - Sep `20`, `2026` `00:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 12, 2026 - 19:35 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

Environment LDZ STG

Maintenance Window
Start Date/Time: September 19, 2026 20:00 UTC
End Date/Time: September 20, 2026 00:00 UTC

Impact
We are performing an upgrade of our infrastructure. During this time we don’t expect any loss in functionality. Logged in users may notice some slowness until local cache is rebuilt and the upgrade is completed.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below:

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Sep 12, 2026 - 19:32 UTC

Ivanti Access Upgrade for https://access-na1.mobileiron.com and MDM Cloud Upgrade Maintenance for https://na2.mobileiron.com Sep `20`, `2026` `03:30`-`07:30` UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 11, 2026 - 05:56 UTC

Scheduled - Ivanti will be performing a release maintenance on https://access-na1.mobileiron.com and https://na2.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered
Access service may be impacted

Tracking Work Item: 2009742 & 2008137
Sep 10, 2026 - 11:55 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance – Canada Sep `20`, `2026` `04:30`-`08:30` UTC

Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.

Important Updates and Improvements

Critical System Upgrade and Maintenance

Bug Fixes

-------------------------------------

Impact

Major service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users.

Major disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window.

No disruption for VPN end users running 22.7R2.5, 22.8R2 and 25.1.0.1 or above.

Tracking Work Item: 2012667
Posted on Sep 12, 2026 - 16:36 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance – Americas Sep `20`, `2026` `06:30`-`10:30` UTC

Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access.

Important Updates and Improvements

Critical System Upgrade and Maintenance

Bug Fixes

-------------------------------------

Impact

Major service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users.

Major disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window.

No disruption for VPN end users running 22.7R2.5, 22.8R2 and 25.1.0.1 or above.

Tracking Work Item: 2012668
Posted on Sep 12, 2026 - 16:38 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - LDZ STG/UAT Sep `21`, `2026` `09:00`-`13:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

LDZ STG/UAT

Maintenance Window
Start Date/Time: Sept 21, 2026 09:00 UTC
End Date/Time: Sept 21, 2026 13:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Aug 21, 2026 - 14:21 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://ca1.mobileiron.com Sep `22`, `2026` `03:30`-`09:30` UTC

Ivanti will be performing an upgrade maintenance on https://ca1.mobileiron.com

During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 2006408
Posted on Sep 11, 2026 - 11:56 UTC

Neurons NVU AKS Upgrade - SRE 1977672 Sep `22`, `2026` `09:00`-`12:00` UTC

Neurons Platform AKS upgrades will be performed on the NVU environment.

During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.
Posted on Aug 06, 2026 - 19:22 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - NVZ CH STG Sep `22`, `2026` `09:00`-`13:00` UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVZ CH STG

Maintenance Window
Start Date/Time: Sept 22, 2026 09:00 UTC
End Date/Time: Sept 22, 2026 13:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Sep 11, 2026 - 18:01 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVZ CH STG

Maintenance Window
Start Date/Time: Sept 15, 2026 09:00 UTC
End Date/Time: Sept 15, 2026 13:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Aug 21, 2026 - 11:11 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://uk1migration.mobileiron.com Sep `22`, `2026` `16:00`-`18:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 15, 2026 - 07:37 UTC

Scheduled - Ivanti will be performing an upgrade maintenance on https://uk1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 2012013
Sep 14, 2026 - 08:21 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://uk1.mobileiron.com Sep `22`, `2026` `20:00` - Sep `23`, `2026` `02:00` UTC

Ivanti will be performing an upgrade maintenance on https://uk1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 2006407
Posted on Sep 11, 2026 - 13:58 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - WAZ STG/UAT Sep `23`, `2026` `09:00`-`13:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

WAZ STG/UAT

Maintenance Window
Start Date/Time: Sept 23, 2026 09:00 UTC
End Date/Time: Sept 23, 2026 13:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Aug 21, 2026 - 14:28 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://eu1migration.mobileiron.com Sep `23`, `2026` `17:30`-`19:30` UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 15, 2026 - 07:31 UTC

Scheduled - Ivanti will be performing a maintenance on https://eu1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 2012018
Sep 14, 2026 - 08:48 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://na1migration.mobileiron.com Sep `24`, `2026` `05:30`-`07:30` UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 15, 2026 - 07:34 UTC

Scheduled - Ivanti will be performing a maintenance on https://na1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 2012015
Sep 14, 2026 - 08:38 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - TTZ STG/UAT Sep `24`, `2026` `09:00`-`13:00` UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

TTZ STG/UAT

Maintenance Window
Start Date/Time: Sept 24, 2026 09:00 UTC
End Date/Time: Sept 24, 2026 13:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Sep 11, 2026 - 18:13 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

TTZ STG/UAT

Maintenance Window
Start Date/Time: Sept 16, 2026 09:00 UTC
End Date/Time: Sept 16, 2026 13:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Aug 21, 2026 - 14:17 UTC

Ivanti Neurons for MDM Upgrade Maintenance for Email + Client Activations - 1962549 Sep `24`, `2026` `23:00` - Sep `25`, `2026` `01:00` UTC

Ivanti Site Reliability Engineering will be performing an upgrade maintenance on the client activation service for Email+.

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

Email+ activations

Tracking Work Item: 1962549
Posted on Sep 16, 2026 - 15:29 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - IRW STG/UAT Sep `25`, `2026` `09:00`-`13:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

IRW STG/UAT

Maintenance Window
Start Date/Time: Sept 25, 2026 09:00 UTC
End Date/Time: Sept 25, 2026 13:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Aug 21, 2026 - 14:32 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - NSZ PRD Sep `25`, `2026` `13:00`-`17:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NSZ PRD

Maintenance Window
Start Date/Time: Sept 25, 2026 13:00 UTC
End Date/Time: Sept 25, 2026 17:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Aug 21, 2026 - 15:53 UTC

Ivanti Neurons for MDM Release Upgrade Maintenance for https://eu1.mobileiron.com Sep `25`, `2026` `20:00` - Sep `26`, `2026` `00:00` UTC

Ivanti will be performing a release upgrade maintenance on https://eu1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 2008139
Posted on Sep 15, 2026 - 09:15 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - FFZ PRD Sep `25`, `2026` `22:00` - Sep `26`, `2026` `02:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

FFZ PRD

Maintenance Window
Start Date/Time: Sept 25, 2026 22:00 UTC
End Date/Time: Sept 26, 2026 02:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Aug 21, 2026 - 16:30 UTC

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - IAZ PRD Sep `26`, `2026` `05:00`-`15:00` UTC

We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance.

Start Time: 9/26/26 05:00 UTC
Estimated End Time: 9/26/26 15:00 UTC

For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
Posted on Aug 06, 2026 - 18:40 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - NVZ PRD Sep `26`, `2026` `05:00`-`09:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVZ PRD

Maintenance Window
Start Date/Time: Sept 26, 2026 05:00 UTC
End Date/Time: Sept 26, 2026 09:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Aug 21, 2026 - 16:36 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - NVC PRD Sep `26`, `2026` `07:00`-`11:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVC PRD

Maintenance Window
Start Date/Time: Sept 26, 2026 07:00 UTC
End Date/Time: Sept 26, 2026 11:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Aug 21, 2026 - 16:27 UTC

NSZ PRD Security Updates - September Sep `26`, `2026` `13:00`-`18:00` UTC

Ivanti will be performing maintenance to the regions ITSM/ITAM tenants are hosted within. The included regions for this maintenance:

NSZ PRD

Maintenance Window
Start Date/Time: September 26th 2026,13:00 UTC
End Date/Time: September 26th 2026,18:00 UTC

Impact
Ivanti will be applying security updates to our infrastructure. During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below:

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Sep 12, 2026 - 20:06 UTC

Ivanti Neurons for ITSM Infrastructure Maintenance - LDZ PRD Sep `26`, `2026` `20:00` - Sep `27`, `2026` `00:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

Environments LDZ PRD

Maintenance Window
Start Date/Time: September 26, 2026 20:00 UTC
End Date/Time: September 27, 2026 00:00 UTC

Impact
We are performing an upgrade of our infrastructure. During this time we don’t expect any loss in functionality. Logged in users may notice some slowness until local cache is rebuilt and the upgrade is completed.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below:

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Sep 12, 2026 - 19:50 UTC

FFZ Production Security Updates - September Sep `26`, `2026` `20:00` - Sep `27`, `2026` `00:00` UTC

Ivanti will be performing maintenance to the regions ITSM/ITAM tenants are hosted within. The included regions for this maintenance:

FFZ Prod

Maintenance Window
Start Date/Time: September 26th, 2026, 20:00 UTC
End Date/Time: September 26th, 2026, 24:00 UTC

Impact
Ivanti will be applying security updates to our infrastructure. During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below:

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Sep 12, 2026 - 19:17 UTC

Ivanti Neurons for ITSM Infrastructure Maintenance - IRW PRD Sep `26`, `2026` `20:00` - Sep `27`, `2026` `00:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

Environments IRW PRD

Maintenance Window
Start Date/Time: September 26, 2026 20:00 UTC
End Date/Time: September 27, 2026 00:00 UTC

Impact
We are performing an upgrade of our infrastructure. During this time we don’t expect any loss in functionality. Logged in users may notice some slowness until local cache is rebuilt and the upgrade is completed.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below:

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Sep 12, 2026 - 20:48 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://na1.mobileiron.com Sep `27`, `2026` `03:30`-`07:30` UTC

Ivanti will be performing an upgrade maintenance on https://na1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 2008136
Posted on Sep 15, 2026 - 09:05 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - IAZ PRD Sep `27`, `2026` `07:00`-`11:00` UTC

Update - RESCHEDULED - Please read below as the date has been changed

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

IAZ PRD

Maintenance Window
Start Date/Time: Sept 27, 2026 07:00 UTC
End Date/Time: Sept 27, 2026 11:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Sep 11, 2026 - 18:24 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

IAZ PRD

Maintenance Window
Start Date/Time: Oct 4, 2026 07:00 UTC
End Date/Time: Oct 4, 2026 11:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Aug 21, 2026 - 17:09 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://ap1migration.mobileiron.com Sep `30`, `2026` `16:00`-`18:00` UTC

Update - The maintenance has been updated.
Sep 15, 2026 - 07:21 UTC

Scheduled - Ivanti will be performing a maintenance on https://ap1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 2012019
Sep 14, 2026 - 08:57 UTC

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - FFZ STG/UAT Sep `30`, `2026` `21:00` - Oct `1`, `2026` `05:00` UTC

We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance.

Start Time: 9/30/26 21:00 UTC
Estimated End Time: 10/1/26: 05:00 UTC

For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
Posted on Aug 06, 2026 - 18:43 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://ap1.mobileiron.com Oct `2`, `2026` `15:30`-`19:30` UTC

Ivanti will be performing an upgrade maintenance on https://ap1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 2008141
Posted on Sep 15, 2026 - 09:23 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - LDZ PRD Oct `3`, `2026` `01:00`-`05:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

LDZ PRD

Maintenance Window
Start Date/Time: Oct 3, 2026 01:00 UTC
End Date/Time: Oct 3, 2026 05:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Aug 21, 2026 - 17:06 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - WAZ PRD Oct `3`, `2026` `07:00`-`11:00` UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

WAZ PRD

Maintenance Window
Start Date/Time: Oct 3, 2026 07:00 UTC
End Date/Time: Oct 3, 2026 11:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted on Aug 21, 2026 - 17:08 UTC

Past Incidents

Sep `17`, `2026`

No incidents reported today.

Sep `16`, `2026`

Ivanti Neurons for ITSM 2026.3 Upgrade - FFZ STG/UAT

Completed - The scheduled maintenance has been completed.
Sep 16, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 09:00 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

FFZ STG/UAT

Maintenance Window
Start Date/Time: Sept 16, 2026 09:00 UTC
End Date/Time: Sept 16, 2026 13:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Aug 21, 14:09 UTC

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - IAZ STG/UAT

Completed - The scheduled maintenance activitivity has been completed successfully. All services are operational and validation checks have been completed. We will continue monitoring the environment to ensure stability. Thank you for your patience and cooperation during this maintenance window.
Sep 16, 11:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 05:00 UTC

Update - We would like to apologize for a typo in the prior communication that has lead to confusion on the date of this maintenance.

The prior notice has this maintenance scheduled for 9/16/26 starting at 05:00 UTC. The body of the notification had the date of 9/6/26 at 05:00 UTC. The maintenance schedule is the correct date.

This maintenance will be preformed in the following window:

Start Time: 9/16/26 05:00 UTC
Estimated End Time: 9/16/26 15:00 UTC

We apologize for any inconvenience and confusion that this has caused.
Aug 28, 14:08 UTC

Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance.

Start Time: 9/6/26 05:00 UTC
Estimated End Time: 9/6/26 15:00 UTC

For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
Aug 6, 18:37 UTC

Sep `15`, `2026`

Neurons UKU AKS Upgrade - SRE 1977672

Completed - The scheduled maintenance has been completed.
Sep 15, 21:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 18:00 UTC

Scheduled - Neurons Platform AKS upgrades will be performed on the UKU environment.

During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.
Aug 6, 19:20 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - NSZ STG/UAT

Completed - The scheduled maintenance has been completed.
Sep 15, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 13:00 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NSZ STG/UAT

Maintenance Window
Start Date/Time: Sept 15, 2026 13:00 UTC
End Date/Time: Sept 15, 2026 17:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Aug 21, 11:05 UTC

Ivanti Neurons for MDM Global Lookup Service - https://login.mobileiron.com/ degradation - 2014284

Resolved - This incident has been resolved.
Sep 15, 16:31 UTC

Monitoring - Ivanti Neurons for MDM Global Lookup Service - https://login.mobileiron.com/ - 2014284

The Ivanti Neurons for MDM Global Lookup Service https://login.mobileiron.com/ was experiencing a degradation. login.mobileiron.com was slow or would fail to load.

Ivanti Site Reliability Engineering has resolved the issue.
Sep 15, 14:44 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - NVC STG/UAT

Completed - The scheduled deployment and maintenance activities have been completed successfully. All services are operational and validation checks have been completed. We will continue monitoring the environment to ensure stability. Thank you for your patience and cooperation during this maintenance window.
Sep 15, 11:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 09:00 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

NVC STG/UAT

Maintenance Window
Start Date/Time: Sept 15, 2026 09:00 UTC
End Date/Time: Sept 15, 2026 13:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Enterprise Service Management Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Aug 21, 11:53 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://sandbox.mobileiron.com

Completed - The scheduled maintenance has been completed.
Sep 15, 10:30 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 15, 09:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 03:30 UTC

Scheduled - Ivanti will be performing an upgrade maintenance on https://sandbox.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 2006401
Sep 8, 05:26 UTC

Sep `14`, `2026`

IAZ PRD - Connection Issue

Resolved - This incident has been resolved. Once the RCA is completed, it will be attached to https://hub.ivanti.com/s/article/IAZ-PRD-Landscape-Incident-Report.
Sep 14, 14:29 UTC

Monitoring - A fix has been applied for this issue, and connectivity to the IAZ Production Landscape has been restored. We will continue to closely monitor the environment while our investigation remains ongoing to ensure service stability. Further updates will be provided if required.
Sep 14, 13:41 UTC

Investigating - We are currently receiving reports that users are unable to connect to the IAZ Production landscape. Our teams are actively investigating the issue and working to determine the cause. We will provide further updates as soon as more information becomes available.
Thank you for your patience and understanding.
Sep 14, 13:09 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - CZERO STG

Completed - The scheduled maintenance has been completed.
Sep 14, 12:16 UTC

Verifying - Verification is currently underway for the maintenance items.
Sep 14, 12:07 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 14, 09:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 09:00 UTC

Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:

CZERO STG

Maintenance Window
Start Date/Time: Sept 14, 2026 09:00 UTC
End Date/Time: Sept 14, 2026 13:00 UTC

Impact
During the maintenance window, all tenants will be offline and unavailable.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Ivanti Neurons for ITSM release notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Aug 21, 10:34 UTC

Sep `13`, `2026`

Ivanti Neurons for ITSM - Security Updates for Aug 2026 on WAZ-PRD Landscape

Completed - The scheduled maintenance has been completed.
Sep 13, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 05:01 UTC

Scheduled - We will be performing Security Updates for Aug 2026 on WAZ-PRD Landscape.
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.
Sep 10, 11:50 UTC

Ivanti Neurons for ITSM - Security Updates Aug 2026 on IAZ-PRD Landscape

Completed - The scheduled maintenance has been completed.
Sep 13, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 05:00 UTC

Scheduled - Ivanti SRE team will be performing Security Updates for Aug 2026 on IAZ-PRD landscape.

During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.
Sep 10, 10:35 UTC

Sep `12`, `2026`

Ivanti Neurons for MDM Upgrade Maintenance for https://login.mobileiron.com

Completed - The scheduled maintenance has been completed.
Sep 12, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 16:01 UTC

Scheduled - Ivanti will be performing an upgrade maintenance on our Ivanti Neurons for MDM Global Lookup Service https://login.mobileiron.com.

Impact
During the maintenance customers may experience periods of connectivity timeouts with new device registration or logging into https://login.mobileiron.com.

Tracking Work Item: 2006388
Sep 2, 12:48 UTC

Ivanti Neurons - Update to Ivanti Neurons Cloud Side Agent Deployment Service

Completed - The scheduled maintenance has been completed.
Sep 12, 16:17 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 7, 13:53 UTC

Update - This planned work has been cancelled and will be resecheduled to a later date (TBC).
Jul 7, 13:50 UTC

Scheduled - Ivanti will be releasing an updated Ivanti Agent Deployment Service to the FRU, UKU and NVU production landscapes.

Impact:
During the maintenance window, the Ivanti Neurons cloud side agent deployment service will be updated.

Action Required:
No manual update is required. No changes will be made to the deployment engine running on agent endpoints.

Maintenance Window:

Start Date/Time: Jul 14, 2026, 08:00 UTC

End Date/Time: Jul 14, 2026, 17:00 UTC

Note: Agent push deployments may be affected during this period.
Jun 26, 15:16 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance – Canada - 2012601

Completed - The scheduled maintenance has been completed.
Sep 12, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 15:00 UTC

Scheduled - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in Canada Central.

Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window.
Sep 11, 22:12 UTC

Ivanti Neurons for ITSM - Security Updates for Aug 2026 on NVZ-Charter-PRD Landscape

Completed - The scheduled maintenance has been completed.
Sep 12, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 05:01 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 10, 11:51 UTC

Scheduled - We will be performing Security Updates for Aug 2026 on NVZ-Charter-PRD Landscape.
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.
Sep 10, 11:48 UTC

Ivanti Neurons for ITSM - Security Updates Aug 2026 on NVZ-PRD Landscape

Completed - The scheduled maintenance has been completed.
Sep 12, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 05:00 UTC

Scheduled - Ivanti SRE team will be performing Security Updates for Aug 2026 on NVZ-PRD landscape.

During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.
Sep 10, 10:28 UTC

Emergency Maintenance - Ivanti Neurons for MDM NA3

Completed - The scheduled maintenance has been completed.
Sep 12, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 01:00 UTC

Scheduled - During the maintenance, the Certificate Revocation List (CRL) Service may be unavailable.
Devices that depend on the CRL will be impacted.
Sep 11, 23:05 UTC

Sep `11`, `2026`

Ivanti Neurons Platform - Users people page is saying unavailable - 1940141

Resolved - This incident has been resolved.
Sep 11, 15:56 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 14:28 UTC

Identified - The issue has been identified and the fix is being implemented.
Sep 11, 14:26 UTC

Investigating - Ivanti Neurons platform - customers may observe the Users details page as Unavailable.

Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Sep 11, 12:43 UTC

Ivanti Access Emergency Maintenance for https://access-eu1.mobileiron.com

Completed - The scheduled maintenance has been completed.
Sep 11, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 02:30 UTC

Scheduled - Ivanti will be performing an emergency maintenance on https://access-eu1.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

Tracking Work Item: 2009739
Sep 10, 11:51 UTC

Ivanti Neurons for ITSM ADFS/SAML Certificate Update - IRW PRD, FFZ PRD, LDZ PRD

Completed - The scheduled maintenance has been completed.
Sep 11, 06:24 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 05:00 UTC

Scheduled - The SSL certificate for the "saasiteu.com" domain is scheduled to expire on 23-Sept-2026. A new certificate is available for download and may require an update to your Single Sign-On (SSO) solution (ADFS, Okta, Shibboleth, or similar) before the expiration date to avoid any potential service disruption.

For additional information and instructions, please refer to the following community article:
ISM Cloud SSL certificate update for saasiteu.com

Landscapes:
FFZ PRD
LDZ PRD
IRW PRD

Maintenance Window
Start Date/Time: September 11, 2026 05:00 UTC
End Date/Time: September 11, 2026 07:00 UTC

Impact
Tenants environment will remain online and available throughout the maintenance window.

We recommend that customers complete any required SSO certificate updates before the maintenance window to ensure uninterrupted access.
If you still continue to have issues please contact support via the details below:

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Aug 28, 05:57 UTC

Sep `10`, `2026`

Ivanti Access Upgrade Maintenance for https://access-sandbox.mobileiron.com

Completed - The scheduled maintenance has been completed.
Sep 10, 08:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 04:30 UTC

Scheduled - Ivanti will be performing an upgrade maintenance on https://access-sandbox.mobileiron.com

Impact
During the maintenance window, the Access service may be impacted.

Tracking Work Item: 2007362
Sep 2, 11:44 UTC

Ivanti Neurons for ITSM - Intermittent performance - IRW TRY

Resolved - This incident has been resolved.
Sep 10, 08:23 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 15:02 UTC

Investigating - We are aware some customers may be experiencing degraded performance within the IRW TRY landscape.

Our team is currently investigating the issue. We will provide further updates as more information becomes available.

Thank you for your patience.
Sep 9, 12:34 UTC

Sep `9`, `2026`

Ivanti Neurons for MDM Cloud Maintenance for Apple Certificate Signing Request (CSR) file generations

Completed - The scheduled maintenance has been completed.
Sep 9, 18:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 14:00 UTC

Scheduled - Ivanti will be performing an upgrade maintenance on Apple Certificate Signing Request (CSR) file generations.

Impact
During the maintenance, customers cannot request Apple Certificate Signing Request (CSR) file generations.

Tracking Work Item(s): 2006391, 2006392, 2006390
Sep 2, 14:59 UTC

LDZ PRD Workflow Performance Degradation

Resolved - This incident has been resolved.
Sep 9, 16:56 UTC

Monitoring - We have identified the source of the workflow performance degradation impacting the LDZ PRD landscape and have implemented mitigation actions. Service performance is showing signs of improvement, and we continue to monitor recovery while queued processing returns to normal levels.
Our teams remain actively engaged and will provide further updates as they become available.
Sep 9, 15:38 UTC

Investigating - We are seeing performance degradation on workflows in the LDZ PRD landscape. We are actively investigating this and will provide an update once we have more information.
Sep 9, 14:37 UTC

Sep `8`, `2026`

Emergency maintenance - Ivanti Neurons for ITSM - IRW PRD

Completed - The scheduled maintenance has been completed.
Sep 8, 20:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 20:00 UTC

Scheduled - We are expediting the deployment of further specific infrastructure improvements that had already been planned for the IRW PRD environment. These enhancements are intended to deliver a direct improvement to the workflow service. The outcome within IRW STG deployment was positive, and our success criteria were met. Therefore we are planning to apply the same improvements to IRW PRD within the below maintenance period.

Maintenance Window
Start Date/Time: Sept 08, 2026 20:00 UTC
End Date/Time: Sept 08, 2026 22:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available.
There is no downtime scheduled for this maintenance

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Patches - Ivanti Neurons for ITSM 2026.2

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Sep 7, 18:05 UTC

Neurons MLU AKS Upgrade - SRE 1977672

Completed - The scheduled maintenance has been completed.
Sep 8, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 10:00 UTC

Scheduled - Neurons Platform AKS upgrades will be performed on the MLU environment.

During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.
Aug 6, 19:19 UTC

Sep `7`, `2026`

Emergency maintenance - Ivanti Neurons for ITSM - IRW STG

Completed - The scheduled maintenance has been completed.
Sep 7, 17:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 17:00 UTC

Scheduled - We are expediting the deployment of further specific infrastructure improvements that had already been planned for the IRW STG environment. These enhancements are intended to deliver a direct improvement to the workflow service. If the outcomes meet our success criteria we expect to apply the same improvements to IRW PRD.

Maintenance Window
Start Date/Time: Sept 07, 2026 17:00 UTC
End Date/Time: Sept 07, 2026 18:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available.
There is no downtime scheduled for this maintenance

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Patches - Ivanti Neurons for ITSM 2026.2

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Sep 7, 16:19 UTC

Sep `6`, `2026`

Emergency maintenance - Ivanti Neurons for ITSM - IRW PRD

Completed - The scheduled maintenance has been completed.
Sep 6, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 20:00 UTC

Scheduled - In response to the workflow performance issues experienced earlier this week within the IRW PRD landscape, we are expediting the deployment of specific infrastructure improvements that had already been planned for the IRW STG and PRD environments. These enhancements are intended to deliver a direct improvement to the workflow service. The outcome within IRW STG deployment were positive, and our success criteria were met. Therefore we are planning to apply the same improvements to IRW PRD within the below maintenance period.

Maintenance Window
Start Date/Time: Sept 06, 2026 20:00 UTC
End Date/Time: Sept 06, 2026 23:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available.
There is no downtime scheduled for this maintenance

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Patches - Ivanti Neurons for ITSM 2026.2

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Sep 4, 17:54 UTC

Ivanti Neurons for ITSM - Security Updates for AUG 2026 on TTZ-PRD

Completed - The scheduled maintenance has been completed.
Sep 6, 09:26 UTC

Verifying - Verification is currently underway for the maintenance items.
Sep 6, 09:13 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 6, 07:21 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 04:30 UTC

Scheduled - We will be performing Monthly Microsoft Security Patches for AUG 2026 on TTZ-PRD

05-Sep-2026 04:30 AM UTC to 05-Sep-2026 7:30 AM UTC

During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment
Sep 3, 11:40 UTC

Ivanti Neurons for ITSM - Security Updates for July 2026 on NVZ C1 PRD Landscape

Completed - The scheduled maintenance has been completed.
Sep 6, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 05:01 UTC

Scheduled - We will be performing Security Updates for Aug 2026 on NVZ C1 PRD Landscape.
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.
Sep 3, 10:11 UTC

Ivanti Neurons for ITSM - Security Updates for AUG 2026 on WAZ-CZERO PRD

Completed - The scheduled maintenance has been completed.
Sep 6, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 05:00 UTC

Scheduled - We will be performing Monthly Microsoft Security Patches for AUG 2026 on WAZ-CZERO PRD

06-Sep-2026 05:00 AM UTC to 06-Sep-2026 8:00 AM UTC

During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment
Sep 3, 11:47 UTC

NSZ PRD –Few Tenants Accessibility Issues

Resolved - This incident has been resolved.
Sep 6, 04:03 UTC

Monitoring - We identified a certificate configuration conflict affecting a few number of tenants following the maintenance activity. The issue was caused by an incorrect certificate configuration on the affected tenants.

We have updated the affected tenants with the correct ADFS ivanticloud.com certificate, and the issue has been fully resolved.
All affected tenants are now accessible.
Sep 5, 07:28 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 5, 06:12 UTC

Investigating - Some tenants in NSZ PRD are currently experiencing intermittent accessibility and connection issues. We are actively investigating the issue and working to restore full service.
We will provide another update as soon as more information becomes available.
Sep 5, 04:30 UTC

Sep `5`, `2026`

Ivanti Neurons for ITSM - Security Updates for Aug 2026 on WAZ-CZero-STG Landscape

Completed - The scheduled maintenance has been completed.
Sep 5, 14:01 UTC

Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 10:40 UTC

Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 08:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 05:01 UTC

Scheduled - We will be performing Security Updates for Aug 2026 on WAZ-CZero-STG Landscape.
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.
Sep 3, 10:07 UTC

Ivanti Neurons for ITSM - Security Updates for July 2026 on IAZ STG/UAT Landscape

Completed - The scheduled maintenance has been completed.
Sep 5, 14:00 UTC

Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 10:40 UTC

Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 08:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 05:00 UTC

Scheduled - We will be performing Security Updates for Aug 2026 on IAZ STG/UAT Landscape.
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.
Sep 3, 10:00 UTC

Ivanti Neurons for ITSM - Security Updates for AUG 2026 on NVW-TRY

Completed - The scheduled maintenance has been completed.
Sep 5, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 05:02 UTC

Scheduled - We will be performing Monthly Microsoft Security Patches for AUG 2026 on NVW-TRY

05-Sep-2026 05:00 AM UTC to 05-Sep-2026 8:00 AM UTC

During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment
Sep 3, 11:37 UTC

Ivanti Neurons for ITSM - Security Updates for AUG 2026 on WAZ-STG/UAT

Completed - The scheduled maintenance has been completed.
Sep 5, 07:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 04:30 UTC

Scheduled - We will be performing Monthly Microsoft Security Patches for AUG 2026 on WAZ-STG/UAT

05-Sep-2026 4:30 AM UTC to 05-Sep-2026 7:30 AM UTC

During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment
Sep 3, 11:35 UTC

Sep `4`, `2026`

Ivanti Neurons for ITSM Infrastructure Upgrade Maintenance - NSZ PRD

Completed - The scheduled maintenance has been completed.
Sep 4, 19:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 13:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance.

Start Time: 9/4/26 13:00 UTC
Estimated End Time: 9/4/26 21:00 UTC

For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
Aug 6, 18:34 UTC

Ivanti Neurons for MDM Release Upgrade Maintenance for https://eu1.mobileiron.com

Completed - The scheduled maintenance has been completed.
Sep 4, 18:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 16:00 UTC

Scheduled - Ivanti will be performing a release upgrade maintenance on https://eu1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered

Admin user login to the portal would fail if using https://eu1.mobileiron.com/login.do . Please login from https://login.mobileiron.com/login.html to avoid failures.

Tracking Work Item: 1990512
Aug 12, 12:38 UTC

Emergency maintenance - Ivanti Neurons for ITSM - FFZ STG

Completed - The scheduled maintenance has been completed.
Sep 4, 16:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 15:00 UTC

Scheduled - We are expediting the deployment of specific infrastructure improvements that had already been planned for the FFZ STG environment. These enhancements are intended to deliver a direct improvement to the workflow service. If the outcomes meet our success criteria we expect to apply the same improvements to FFZ PRD in a future maintenance window.

Maintenance Window
Start Date/Time: Sept 04, 2026 15:00 UTC
End Date/Time: Sept 04, 2026 18:00 UTC

Impact
During this time we do not expect any loss in functionality, tenants will remain online and available.
There is no downtime scheduled for this maintenance

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below.

Product/Release Documentation
Patches - Ivanti Neurons for ITSM 2026.2

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Sep 3, 16:46 UTC

Ivanti Neurons for ITSM ADFS/SAML Certificate Update - IRW STG, FFZ STG, LDZ STG, NVW TRY

Completed - The scheduled maintenance has been completed.
Sep 4, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 05:00 UTC

Scheduled - The SSL certificate for the "saasiteu.com" and "trysaasit.com" domains is scheduled to expire on 23-Sept-2026 and 15-Sept-2026. A new certificate is available for download and may require an update to your Single Sign-On (SSO) solution (ADFS, Okta, Shibboleth, or similar) before the expiration date to avoid any potential service disruption.

For additional information and instructions, please refer to the following community article:
ISM Cloud SSL certificate update for saasiteu.com

ISM Cloud SSL certificate update for trysaasit.com

Landscapes:
FFZ STG
LDZ STG
IRW STG
NVW TRY

Maintenance Window
Start Date/Time: September 4, 2026 05:00 UTC
End Date/Time: September 4, 2026 07:00 UTC

Impact
Tenants environment will remain online and available throughout the maintenance window.

We recommend that customers complete any required SSO certificate updates before the maintenance window to ensure uninterrupted access.
If you still continue to have issues please contact support via the details below:

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Ivanti Innovators Hub
Aug 28, 05:55 UTC

Sep `3`, `2026`

Ivanti Neurons for Service Mapping Update - US (V6.1.5 - September 2026)

Completed - The scheduled maintenance has been completed.
Sep 3, 12:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 08:30 UTC

Scheduled - We would like to inform you about an upcoming product update scheduled for your environment. Please review the details below and plan accordingly.

Please note: Some services may be temporarily unavailable during the maintenance window. We apologize for any inconvenience and appreciate your patience.

For a complete list of changes, please refer to the Release Notes linked below.
Release Notes.
Aug 21, 07:16 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - IRW TRY

Completed - The scheduled maintenance has been completed.
Sep 3, 09:25 UTC

Verifying - The maintenance activity has been completed successfully. We are currently performing health checks and validating the environment to ensure everything is functioning as expected. We will keep you updated once all verification activities have been completed.
Sep 3, 08:13 UTC

Update - There is an ongoing 2026.3 package deployment in the IRW TRY environment. As there are a large number of tenants to be updated, the process is taking a little longer than expected. We will keep you informed once the required package deployment activity has been completed.
Sep 3, 06:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 03:25 UTC

Scheduled - Scheduled maintenance is currently in progress. We will provide updates as necessary.

There is an ongoing 2026.3 package deployment in the IRW TRY environment. As there are a large number of tenants to be updated, the process is taking a little longer than expected. We will keep you informed once the required package deployment activity has been completed.
Sep 3, 03:23 UTC

Ivanti Neurons for Service Mapping Update - Europe (V6.1.5 - September 2026)

Completed - The scheduled maintenance has been completed.
Sep 3, 07:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 03:30 UTC

Scheduled - Ivanti Neurons for Service Mapping Update

We would like to inform you about an upcoming product update scheduled for your environment. Please review the details below and plan accordingly.

Please note: Some services may be temporarily unavailable during the maintenance window. We apologize for any inconvenience and appreciate your patience.

For a complete list of changes, please refer to the Release Notes linked below.
Release Notes.
Aug 21, 07:24 UTC

All Systems Operational

Related

Scheduled Maintenance

Ivanti Neurons for ITSM 2026.3 Upgrade - NVZ STG/UAT Sep 17, 2026 09:00-13:00 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://na2migration.mobileiron.com Sep 18, 2026 05:00-07:00 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://ca1migration.mobileiron.com Sep 18, 2026 08:30-10:30 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - IAZ STG/UAT Sep 18, 2026 09:00-13:00 UTC

Ivanti Access and MDM Cloud Upgrade Maintenance – https://ap2.mobileiron.com Sep 18, 2026 11:00-15:00 UTC

5 AM - Cherwell 3rd Friday Maintenance Sep 18, 2026 11:00-17:00 UTC

APAC - Cherwell 3rd Friday Maintenance Sep 18, 2026 16:00-22:00 UTC

EMEA - Cherwell 3rd Friday Maintenance Sep 18, 2026 19:00 - Sep 19, 2026 01:00 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://na3.mobileiron.com Sep 19, 2026 00:00-06:00 UTC

US, Canada - Cherwell 3rd Friday Maintenance Sep 19, 2026 02:00-08:00 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance – UAE Sep 19, 2026 02:30-06:30 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance – EMEA Sep 19, 2026 05:30-09:30 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - CZERO PRD Sep 19, 2026 07:00-11:00 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance – APAC Sep 19, 2026 08:30-12:30 UTC

NSZ STG Security Updates - September Sep 19, 2026 13:00-18:00 UTC

FFZ Staging Security Updates - September Sep 19, 2026 20:00 - Sep 20, 2026 00:00 UTC

Ivanti Neurons for ITSM Infrastructure Maintenance - IRW STG Sep 19, 2026 20:00 - Sep 20, 2026 00:00 UTC

Ivanti Neurons for ITSM Infrastructure Maintenance - LDZ STG Sep 19, 2026 20:00 - Sep 20, 2026 00:00 UTC

Ivanti Access Upgrade for https://access-na1.mobileiron.com and MDM Cloud Upgrade Maintenance for https://na2.mobileiron.com Sep 20, 2026 03:30-07:30 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance – Canada Sep 20, 2026 04:30-08:30 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance – Americas Sep 20, 2026 06:30-10:30 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - LDZ STG/UAT Sep 21, 2026 09:00-13:00 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://ca1.mobileiron.com Sep 22, 2026 03:30-09:30 UTC

Neurons NVU AKS Upgrade - SRE 1977672 Sep 22, 2026 09:00-12:00 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - NVZ CH STG Sep 22, 2026 09:00-13:00 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://uk1migration.mobileiron.com Sep 22, 2026 16:00-18:00 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://uk1.mobileiron.com Sep 22, 2026 20:00 - Sep 23, 2026 02:00 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - WAZ STG/UAT Sep 23, 2026 09:00-13:00 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://eu1migration.mobileiron.com Sep 23, 2026 17:30-19:30 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://na1migration.mobileiron.com Sep 24, 2026 05:30-07:30 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - TTZ STG/UAT Sep 24, 2026 09:00-13:00 UTC

Ivanti Neurons for MDM Upgrade Maintenance for Email + Client Activations - 1962549 Sep 24, 2026 23:00 - Sep 25, 2026 01:00 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - IRW STG/UAT Sep 25, 2026 09:00-13:00 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - NSZ PRD Sep 25, 2026 13:00-17:00 UTC

Ivanti Neurons for MDM Release Upgrade Maintenance for https://eu1.mobileiron.com Sep 25, 2026 20:00 - Sep 26, 2026 00:00 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - FFZ PRD Sep 25, 2026 22:00 - Sep 26, 2026 02:00 UTC

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - IAZ PRD Sep 26, 2026 05:00-15:00 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - NVZ PRD Sep 26, 2026 05:00-09:00 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - NVC PRD Sep 26, 2026 07:00-11:00 UTC

NSZ PRD Security Updates - September Sep 26, 2026 13:00-18:00 UTC

Ivanti Neurons for ITSM Infrastructure Maintenance - LDZ PRD Sep 26, 2026 20:00 - Sep 27, 2026 00:00 UTC

FFZ Production Security Updates - September Sep 26, 2026 20:00 - Sep 27, 2026 00:00 UTC

Ivanti Neurons for ITSM Infrastructure Maintenance - IRW PRD Sep 26, 2026 20:00 - Sep 27, 2026 00:00 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://na1.mobileiron.com Sep 27, 2026 03:30-07:30 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - IAZ PRD Sep 27, 2026 07:00-11:00 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://ap1migration.mobileiron.com Sep 30, 2026 16:00-18:00 UTC

Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - FFZ STG/UAT Sep 30, 2026 21:00 - Oct 1, 2026 05:00 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://ap1.mobileiron.com Oct 2, 2026 15:30-19:30 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - LDZ PRD Oct 3, 2026 01:00-05:00 UTC

Ivanti Neurons for ITSM 2026.3 Upgrade - WAZ PRD Oct 3, 2026 07:00-11:00 UTC