Monitoring - A fix has been implemented and we are monitoring the results.
Dec 02, 2024 - 16:42 UTC
Dec 02, 2024 - 16:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 02, 2024 - 16:28 UTC
Dec 02, 2024 - 16:28 UTC
Investigating - We are currently investigating this issue.
Dec 02, 2024 - 16:26 UTC
Dec 02, 2024 - 16:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 02, 2024 - 15:13 UTC
Dec 02, 2024 - 15:13 UTC
Investigating - A number of Ivanti Neurons for MDM customers on the http://na1.mobileiron.com environment are experiencing a degradation to the service. The web portals may be slow or display errors and there may be delays in device check-ins.
Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Dec 02, 2024 - 14:32 UTC
Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Dec 02, 2024 - 14:32 UTC
Investigating -
Today, we want to inform you of an important action you may need to take before January 2025. This action relates to an update for the TLS 1.2 configuration for Ivanti Neurons environments. The updates are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.
· Ivanti Neurons Platform
· Ivanti Neurons for Healing
· Ivanti Neurons Workspace
· Ivanti Neurons for Spend Intelligence
· Ivanti Neurons for Discovery
· Ivanti Neurons for Patch Management
· Ivanti Neurons Patch for Intune
· Ivanti Neurons for Digital Experience
If you are using Ivanti Neurons Agents, verify, no later than January 20, 2025, that the following Cipher Suites are set up in your environment.
· TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c) (needed for Windows 10 and Windows Server 2012 support)
· TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA384 (0xc02b) (needed for Windows 10 and Windows Server 2012 support)
· TLS_ECDHE_RSA_AES128_GCM_SHA256 (0xc02f)
· TLS_ECDHE_RSA_AES256_GCM_SHA384 (0xc030)
· TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca9)
· TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8)
Taking this action will maintain the security and functionality of your Ivanti Neurons products.
For more information about your necessary actions, please review this FAQ.
If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.
Nov 05, 2024 - 01:03 UTC
Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions
Today, we want to inform you of an important action you may need to take before January 2025. This action relates to an update for the TLS 1.2 configuration for Ivanti Neurons environments. The updates are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.
Affected Products
· Ivanti Neurons Platform
· Ivanti Neurons for Healing
· Ivanti Neurons Workspace
· Ivanti Neurons for Spend Intelligence
· Ivanti Neurons for Discovery
· Ivanti Neurons for Patch Management
· Ivanti Neurons Patch for Intune
· Ivanti Neurons for Digital Experience
Required Action to Avoid Service Interruptions
If you are using Ivanti Neurons Agents, verify, no later than January 20, 2025, that the following Cipher Suites are set up in your environment.
TLS 1.2 approved Cipher Suites
· TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c) (needed for Windows 10 and Windows Server 2012 support)
· TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA384 (0xc02b) (needed for Windows 10 and Windows Server 2012 support)
· TLS_ECDHE_RSA_AES128_GCM_SHA256 (0xc02f)
· TLS_ECDHE_RSA_AES256_GCM_SHA384 (0xc030)
· TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca9)
· TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8)
Taking this action will maintain the security and functionality of your Ivanti Neurons products.
For more information about your necessary actions, please review this FAQ.
If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.
Nov 05, 2024 - 01:03 UTC
App Sanity
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Operational
AppConnect Wrapping Portal
?
Operational
Cherwell Service and Asset Management
Operational
Cherwell Self Service Portal
?
Operational
US AMS
?
Operational
US Datacenter
?
Operational
EMEA Datacenter
?
Operational
APAC Datacenter
?
Operational
Canada Datacenter
?
Operational
US - 5AM MT Maintenance Window
?
Operational
Canada Azure Migration (March 17, 2023)
?
Operational
Ivanti Cloud Notification Service
Operational
CNS 1
?
Operational
CNS 2
?
Operational
Ivanti Core to Cloud Migration Services (EPMM to Ivanti Neurons for MDM)
Operational
https://ap2migration.mobileiron.com
?
Operational
https://eu1migration.mobileiron.com
?
Operational
https://na1migration.mobileiron.com
?
Operational
https://na2migration.mobileiron.com
?
Operational
https://na3migration.mobileiron.com
?
Operational
https://sbmigration.mobileiron.com
?
Operational
https://ap1migration.mobileiron.com
?
Operational
Dedicated Core
Operational
Dedicated Core (EMEA)
?
Operational
Dedicated Core (USA)
?
Operational
Ivanti Endpoint Manager Mobile (EPMM) Gateway Services
Operational
Ivanti Neurons Platform
Operational
Ivanti Neurons Platform (MLU)
?
Operational
Ivanti Neurons Platform (NVU)
?
Operational
Ivanti Neurons Platform (UKU)
?
Operational
Ivanti Neurons Platform (FRU)
?
Operational
Ivanti Neurons Platform (TTU)
?
Operational
Ivanti Neurons Platform (TKU)
?
Operational
Ivanti Neurons for IT Service Management & IT Asset Management
Operational
Service Manager / Asset Manager (CZERO)
Operational
Service Manager / Asset Manager (C1)
Operational
Service Manager / Asset Manager (FFZ)
Operational
Service Manager / Asset Manager (IAZ)
Operational
Service Manager / Asset Manager (IRW)
?
Operational
Service Manager / Asset Manager (LDZ)
?
Operational
Service Manager / Asset Manager (NSZ)
?
Operational
Service Manager / Asset Manager (NVF)
?
Operational
Service Manager / Asset Manager (NVZ)
?
Operational
Service Manager / Asset Manager (NVW)
Operational
Service Manager / Asset Manager (TTZ)
?
Operational
Service Manager / Asset Manager (WAZ)
?
Operational
Ivanti Service Desk
Operational
Service Desk (LDX)
Operational
Ivanti Access
Operational
https://access-na1.mobileiron.com
?
Operational
https://access-eu1.mobileiron.com
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Operational