Monitoring - A fix has been implemented and we are monitoring the results.
Jul 08, 2025 - 18:21 UTC
Investigating - We are currently investigating this issue.
Jul 08, 2025 - 13:25 UTC
App Sanity ? Operational
90 days ago
100.0 % uptime
Today
AppConnect Wrapping Portal ? Operational
90 days ago
100.0 % uptime
Today
Cherwell Service and Asset Management Operational
90 days ago
100.0 % uptime
Today
Cherwell Self Service Portal ? Operational
90 days ago
100.0 % uptime
Today
US AMS ? Operational
90 days ago
100.0 % uptime
Today
US Datacenter ? Operational
90 days ago
100.0 % uptime
Today
EMEA Datacenter ? Operational
90 days ago
100.0 % uptime
Today
APAC Datacenter ? Operational
90 days ago
100.0 % uptime
Today
Canada Datacenter ? Operational
90 days ago
100.0 % uptime
Today
US - 5AM MT Maintenance Window ? Operational
90 days ago
100.0 % uptime
Today
Canada Azure Migration (March 17, 2023) ? Operational
Ivanti Cloud Notification Service Operational
90 days ago
100.0 % uptime
Today
CNS 1 ? Operational
90 days ago
100.0 % uptime
Today
CNS 2 ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Core to Cloud Migration Services (EPMM to Ivanti Neurons for MDM) Operational
90 days ago
100.0 % uptime
Today
https://ap2migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://eu1migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na1migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na2migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na3migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://sbmigration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ap1migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ca1migration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://uk1migration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
Dedicated Core Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (EMEA) ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (USA) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Endpoint Manager Mobile (EPMM) Gateway Services Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (MLU) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (NVU) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (UKU) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (FRU) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (TTU) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (TKU) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for IT Service Management & IT Asset Management Operational
90 days ago
99.99 % uptime
Today
Service Manager / Asset Manager (CZERO) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (C1) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (FFZ) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (IAZ) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (IRW) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (LDZ) ? Operational
90 days ago
99.99 % uptime
Today
Service Manager / Asset Manager (NSZ) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (NVF) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (NVZ) ? Operational
90 days ago
99.99 % uptime
Today
Service Manager / Asset Manager (NVW) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (TTZ) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (WAZ) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (Ch-NVZ) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (IRW TRY) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (NVW TRY) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Service Desk Operational
90 days ago
100.0 % uptime
Today
Service Desk (LDX) Operational
90 days ago
100.0 % uptime
Today
Ivanti Zero Sign-On (ZSO) Operational
90 days ago
100.0 % uptime
Today
https://access-na1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-eu1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-sandbox.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-ca1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-uk1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Mobile Device Manager Operational
90 days ago
99.98 % uptime
Today
https://na1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na2.mobileiron.com ? Operational
90 days ago
99.79 % uptime
Today
https://na3.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://eu1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ap1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ap2.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://sandbox.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://login.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Apple Certificate Signing Request (CSR) file generations ? Operational
90 days ago
100.0 % uptime
Today
Client Activations ? Operational
90 days ago
100.0 % uptime
Today
Email+ ? Operational
90 days ago
100.0 % uptime
Today
https://uk1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ca1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Mobile Threat Defense (Management zConsole) Operational
90 days ago
100.0 % uptime
Today
AMERICAS - https://americas-console.zimperium.com/ Operational
90 days ago
100.0 % uptime
Today
APAC - https://apac-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
APJ - https://apj-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
CORP/PUBLIC - https://zconsole.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
CORP2/PUBLIC2 - https://corp2-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
DEMO - https://mtddemo-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
EMEA - https://emea-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
EMEA2 - https://emea2-console.zimperium.com/ Operational
90 days ago
100.0 % uptime
Today
INDIA - https://india-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Mobile Threat Defense VNS ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Secure Access and Zero Trust Access ? Operational
90 days ago
100.0 % uptime
Today
AMERICAS Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
UAE ? Operational
90 days ago
100.0 % uptime
Today
CANADA Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
https://support.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Support & Community Operational
https://forums.ivanti.com/ ? Operational
Automation Test ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Ivanti Neurons for ITSM 2025.3 Upgrade - IRW STG Jul 10, 2025 02:00-06:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in IRW STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: July 10, 2025 02:00 UTC
End Date/Time: July 10, 2025 06:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jun 30, 2025 - 16:13 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://sbmigration.mobileiron.com Jul 11, 2025 05:00-08:00 UTC

Ivanti will be performing a maintenance on https://sbmigration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1616073

Posted on Jul 03, 2025 - 05:52 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://ap1.mobileiron.com Jul 11, 2025 16:00 - Jul 12, 2025 01:00 UTC

Ivanti will be performing an upgrade maintenance on https://ap1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1591418

Posted on Jun 09, 2025 - 03:56 UTC

Ivanti Neurons for ITSM - Upgrading Our Infrastructure from Virtual Machines to Containers – IAZ STG/UAT Landscapes Jul 12, 2025 03:30-07:30 UTC

Update - The maintenance has been postponed to July 12th.
Jun 18, 2025 - 15:39 UTC
Scheduled - Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our Iowa Datacenter (IAZ).

We shall start with the Staging/UAT environments and then at a later stage work on the Production. This update is for the Staging/UAT environments, and no change required on your end.

Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.

Maintenance Window
• STG/UAT
Start Date/Time: July 12th, 2025 03:30 UTC
End Date/Time: July 12th, 2025 07:30 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support"

May 23, 2025 - 08:36 UTC

Ivanti Neurons Platform FRU Landscape Infrastructure Maintenance - 1586911 Jul 12, 2025 18:00 - Jul 13, 2025 00:00 UTC

Ivanti will be performing infrastructure maintenance on the Neurons Platform for the FRU environment. Customers will experience impact to the following services:
* Login
* Device View
* dashboard
* Edge Intelligence

These services will experience interruptions during the maintenance window.

Posted on Jul 08, 2025 - 07:14 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://na2.mobileiron.com Jul 13, 2025 03:30-13:30 UTC

Ivanti will be performing an upgrade maintenance on https://na2.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1591416

Posted on Jun 09, 2025 - 03:53 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - ISM WAZCZP Jul 13, 2025 05:00-09:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in ISM WAZCZP

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: July 13, 2025 05:00 UTC
End Date/Time: July 13, 2025 09:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Ivanti Neurons for IT Service Management & IT Asset Management - Service M

Posted on Jul 07, 2025 - 12:26 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - NSZ STG Jul 14, 2025 10:30-14:30 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NSZ STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: July 14, 2025 10:30 UTC
End Date/Time: July 14, 2025 14:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jun 30, 2025 - 16:16 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://ap2migration.mobileiron.com Jul 14, 2025 12:00-15:00 UTC

Ivanti will be performing a maintenance on https://ap2migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1616076

Posted on Jul 03, 2025 - 05:54 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://na3migration.mobileiron.com Jul 14, 2025 23:00 - Jul 15, 2025 02:00 UTC

Ivanti will be performing a maintenance on https://na3migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1616083

Posted on Jul 03, 2025 - 05:57 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://na1migration.mobileiron.com Jul 16, 2025 06:00-09:00 UTC

Update - The maintenance has been postponed to 16th July 2025
Jul 03, 2025 - 05:06 UTC
Scheduled - Ivanti will be performing a maintenance on https://na1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1608565

Jun 23, 2025 - 10:35 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://eu1migration.mobileiron.com Jul 17, 2025 02:30-05:30 UTC

Update - The maintenance has been postponed to 17th July 2025
Jul 03, 2025 - 05:15 UTC
Scheduled - Ivanti will be performing a maintenance on https://eu1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1608568

Jun 23, 2025 - 10:37 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://na2migration.mobileiron.com Jul 18, 2025 05:00-08:00 UTC

Update - The maintenance has been postponed to 18th July 2025
Jul 03, 2025 - 05:16 UTC
Scheduled - Ivanti will be performing a maintenance on https://na2migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1608569

Jun 23, 2025 - 10:39 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - WAZ PRD Jul 19, 2025 03:30-07:30 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in WAZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: July 19, 2025 03:30 UTC
End Date/Time: July 19, 2025 07:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 02, 2025 - 15:36 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - IRW PRD Jul 20, 2025 01:00-05:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in IRW PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: July 20, 2025 01:00 UTC
End Date/Time: July 20, 2025 05:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 02, 2025 - 15:39 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://ap1migration.mobileiron.com Jul 21, 2025 12:00-15:00 UTC

Update - The maintenance has been postponed to 21st July 2025
Jul 03, 2025 - 05:17 UTC
Scheduled - Ivanti will be performing a maintenance on https://ap1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1608570

Jun 23, 2025 - 10:41 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://ca1migration.mobileiron.com Jul 22, 2025 06:00-09:00 UTC

Update - The maintenance has been postponed to 22 July 2025
Jul 03, 2025 - 05:19 UTC
Scheduled - Ivanti will be performing a maintenance on https://ca1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1608571

Jun 23, 2025 - 10:43 UTC

Ivanti Core to Cloud Migration Services Maintenance for https://uk1migration.mobileiron.com Jul 23, 2025 06:00-09:00 UTC

Update - The maintenance has been postponed to 23 July 2025
Jul 03, 2025 - 05:20 UTC
Scheduled - Ivanti will be performing a maintenance on https://uk1migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1608572

Jun 23, 2025 - 10:45 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - NSZ PRD Jul 25, 2025 13:30-17:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 02, 2025 - 15:47 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NSZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: July 25, 2025 13:30 UTC
End Date/Time: July 25, 2025 17:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Jul 02, 2025 - 15:43 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - NVZ STG Jul 29, 2025 05:00-09:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: July 29, 2025 05:00 UTC
End Date/Time: July 29, 2025 09:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 05, 2025 - 22:57 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - NVC STG Jul 30, 2025 05:00-09:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVC STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: July 30, 2025 05:00 UTC
End Date/Time: July 30, 2025 09:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 05, 2025 - 23:01 UTC

Ivanti Neurons for ITSM - Phase 1 of 2 - Upgrading Our Infrastructure from Virtual Machines to Containers – IAZ PROD Landscapes Aug 2, 2025 03:30-07:30 UTC

Update - The maintenance has been postponed to the below date and time.

Phase 1 Maintenance Window

• Production:
Start Date/Time: August 2nd, 2025 03:30 UTC
End Date/Time: August 2nd, 2025 07:30 UTC

Jun 19, 2025 - 14:23 UTC
Update - CORRECTION TO EARLIER COMMUNICATIONS

Dear Customers,

As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our Iowa Datacenter (IAZ). Containers offer better performance and resiliency. This update will be done two phases for the Production environment and no changes will be required on your end.

Phase 1 will migrate customer tenants that DO NOT have Neurons Platform integration.

Phase 2 will migrate customer tenants WITH Neurons Platform integration.

You will be notified in a separate communication as to which phase your tenant will be in.

Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact

During each migration phase, service restarts will occur causing intermittent disruption, and in some cases all customer tenants may be inaccessible.

Support Information

We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Phase 1 Maintenance Window

• Production:
Start Date/Time: August 2nd, 2025 03:30 UTC
End Date/Time: August 2nd, 2025 07:30 UTC

See https://status.ivanticloud.com/incidents/z7h1s58c0906 for the updated information.

May 23, 2025 - 17:00 UTC
Scheduled - CORRECTION TO EARLIER COMMUNICATIONS

Dear Customers,

As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our Iowa Datacenter (IAZ). Containers offer better performance and resiliency. This update will be done two phases for the Production environment and no changes will be required on your end.

Phase 1 will migrate customer tenants that DO NOT have Neurons Platform integration.

Phase 2 will migrate customer tenants WITH Neurons Platform integration.

You will be notified in a separate communication as to which phase your tenant will be in.

Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact

During each migration phase, service restarts will occur causing intermittent disruption, and in some cases all customer tenants may be inaccessible.

Support Information

We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Phase 1 Maintenance Window

• Production:
Start Date/Time: August 2nd, 2025 03:30 UTC
End Date/Time: August 2nd, 2025 07:30 UTC

May 23, 2025 - 08:44 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - ISM NVZCHSTG Aug 4, 2025 05:00-09:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in ISM NVZCHSTG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: August 04, 2025 05:00 UTC
End Date/Time: August 04, 2025 09:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 05, 2025 - 23:05 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - FFZ STG Aug 5, 2025 02:00-06:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in FFZ STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: August 5, 2025 02:00 UTC
End Date/Time: August 5, 2025 06:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 05, 2025 - 23:08 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - NVF STG Aug 6, 2025 05:00-09:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVF STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: August 06, 2025 05:00 UTC
End Date/Time: August 06, 2025 09:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 07, 2025 - 12:03 UTC

Ivanti Neurons for ITSM - Phase 2 of 2 - Upgrading Our Infrastructure from Virtual Machines to Containers – IAZ PROD Landscapes Aug 9, 2025 03:30-07:30 UTC

Update - The maintenance has been postponed to below date and time.

Phase 2 Maintenance Window

• Production:
Start Date/Time: August 9th, 2025 03:30 UTC
End Date/Time: August 9th, 2025 07:30 UTC

Jun 19, 2025 - 14:25 UTC
Update - CORRECTION TO EARLIER COMMUNICATIONS

Dear Customers,

As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our Iowa Datacenter (IAZ). Containers offer better performance and resiliency. This update will be done two phases for the Production environment and no changes will be required on your end.

Phase 1 will migrate customer tenants that DO NOT have Neurons Platform integration.

Phase 2 will migrate customer tenants WITH Neurons Platform integration.

You will be notified in a separate communication as to which phase your tenant will be in.

Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact

During each migration phase, service restarts will occur causing intermittent disruption, and in some cases all customer tenants may be inaccessible.

Support Information

We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Phase 2 Maintenance Window

• Production:
Start Date/Time: August 9th, 2025 03:30 UTC
End Date/Time: August 9th, 2025 07:30 UTC

May 23, 2025 - 17:26 UTC
Scheduled - CORRECTION TO EARLIER COMMUNICATIONS

Dear Customers,

As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our Iowa Datacenter (IAZ). Containers offer better performance and resiliency. This update will be done two phases for the Production environment and no changes will be required on your end.

Phase 1 will migrate customer tenants that DO NOT have Neurons Platform integration.

Phase 2 will migrate customer tenants WITH Neurons Platform integration.

You will be notified in a separate communication as to which phase your tenant will be in.

Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact

During each migration phase, service restarts will occur causing intermittent disruption, and in some cases all customer tenants may be inaccessible.

Support Information

We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Phase 2 Maintenance Window

• Production:
Start Date/Time: August 9th, 2025 03:30 UTC
End Date/Time: August 9th, 2025 07:30 UTC

May 23, 2025 - 08:46 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - NVZ PRD Aug 9, 2025 03:30-07:30 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: August 09, 2025 03:30 UTC
End Date/Time: August 09, 2025 07:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 07, 2025 - 11:05 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - NVC PRD Aug 10, 2025 03:30-07:30 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVC PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: August 10, 2025 03:30 UTC
End Date/Time: August 10, 2025 07:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 07, 2025 - 11:15 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - LDZ STG Aug 11, 2025 02:00-06:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in LDZ STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: August 11, 2025 02:00 UTC
End Date/Time: August 11, 2025 06:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 07, 2025 - 02:00 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - IAZ STG Aug 12, 2025 05:00-09:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in IAZ STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: August 12, 2025 05:00 UTC
End Date/Time: August 12, 2025 09:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 07, 2025 - 12:14 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - TTZ STG Aug 13, 2025 04:30-08:30 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in TTZ STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: August 13, 2025 04:30 UTC
End Date/Time: August 13, 2025 08:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Aug 13, 2025 - 04:30 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - FFZ PRD Aug 15, 2025 21:00 - Aug 16, 2025 01:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in FFZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: August 15, 2025 21:00 UTC
End Date/Time: August 16, 2025 01:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 07, 2025 - 09:39 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - ISM NVZCHPRD Aug 16, 2025 03:30-07:30 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in ISM NVZCHPRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: August 16, 2025 03:30 UTC
End Date/Time: August 16, 2025 07:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 07, 2025 - 11:19 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - NVF PRD Aug 17, 2025 08:30-12:30 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVF PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: August 17, 2025 08:30 UTC
End Date/Time: August 17, 2025 12:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 07, 2025 - 12:31 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - LDZ PRD Aug 22, 2025 21:00 - Aug 23, 2025 01:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 07, 2025 - 13:35 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 07, 2025 - 13:33 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 22, 2025 - 21:00 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in LDZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: August 22, 2025 21:00 UTC
End Date/Time: August 23, 2025 01:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Aug 22, 2025 - 21:00 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - IAZ PRD Aug 23, 2025 04:00-08:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in IAZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: August 23, 2025 04:00 UTC
End Date/Time: August 23, 2025 08:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Jul 07, 2025 - 12:42 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - TTZ PRD Aug 24, 2025 04:00-08:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in TTZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: August 24, 2025 04:00 UTC
End Date/Time: August 24, 2025 08:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Aug 24, 2025 - 04:00 UTC
Jul 8, 2025
Completed - The scheduled maintenance has been completed.
Jul 8, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 05:00 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in WAZ STG

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: July 08, 2025 05:00 UTC
End Date/Time: July 08, 2025 09:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Jun 30, 16:11 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 23:00 UTC
Scheduled - Ivanti Site Reliability Engineering will be performing an upgrade maintenance on the client activation service for Email+.

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

Email+ activations

Tracking Work Item: 1609823

Jul 7, 17:20 UTC
Jul 7, 2025
Completed - The scheduled maintenance has been completed.
Jul 7, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 18:30 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in IRW TRY

Impact
During the maintenance window, all tenants will remain online and available. Users may experience minor latency.

Maintenance Window
Start Date/Time: July 7, 2025 18:30 UTC
End Date/Time: July 7, 2025 20:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Jul 7, 17:23 UTC
Completed - The scheduled maintenance has been completed.
Jul 7, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 04:30 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in ISM WAZCZS

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: July 07, 2025 04:30 UTC
End Date/Time: July 07, 2025 08:30 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Jun 30, 16:06 UTC
Jul 6, 2025
Completed - The scheduled maintenance has been completed.
Jul 6, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 03:30 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on https://na1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1591415

Jun 9, 03:51 UTC
Completed - The scheduled maintenance has been completed.
Jul 6, 11:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 07:30 UTC
Scheduled - We will be performing Security Updates for June 2025 on C1 PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 30, 15:50 UTC
Completed - The scheduled maintenance has been completed.
Jul 6, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 07:30 UTC
Scheduled - We will be performing Security Updates for June 2025 on IAZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 30, 15:48 UTC
Completed - The scheduled maintenance has been completed.
Jul 6, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 03:00 UTC
Scheduled - We will be performing Security Updates for June 2025 on IRW PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 30, 15:46 UTC
Completed - The scheduled maintenance has been completed.
Jul 6, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 23:00 UTC
Scheduled - Ivanti will be performing infrastructure maintenance on the Neurons Platform for the TTU environment. Customers may experience impact to the following services:
* Login
* Device View
* dashboard
* Edge Intelligence

These services may experience interruptions during the maintenance window.

Jul 4, 13:33 UTC
Completed - The scheduled maintenance has been completed.
Jul 6, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 23:01 UTC
Scheduled - Neurons TTU Mainteance: Some services may be unavailable, at times, durring maintenace window.
Jul 3, 11:33 UTC
Jul 5, 2025
Completed - The scheduled maintenance has been completed.
Jul 5, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 07:30 UTC
Scheduled - We will be performing Security Updates for June 2025 on WAZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 30, 15:44 UTC
Completed - The scheduled maintenance has been completed.
Jul 5, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 03:00 UTC
Scheduled - We will be performing Security Updates for June 2025 on LDZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 30, 15:41 UTC
Jul 4, 2025
Completed - The scheduled maintenance has been completed.
Jul 4, 19:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 13:32 UTC
Scheduled - Emergency Maintenance: Ivanti Neurons Platform -- MLU -- Infrastructure Maintenance

Ivanti will be performing infrastructure maintenance on the Neurons Platform for the MLU environment. Customers will experience impact to the following services:
* Login
* Device View
* dashboard
* Edge Intelligence

These services will experience interruptions during the maintenance window.

Jul 4, 13:31 UTC
Resolved - This incident has been resolved.
Jul 4, 13:32 UTC
Update - We are continuing to investigate this issue.
Jul 4, 13:13 UTC
Investigating - Ivanti Neurons MLU environment facing Service Degradation.
Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Jul 4, 13:03 UTC
Completed - The scheduled maintenance has been completed.
Jul 4, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 07:31 UTC
Scheduled - We will be performing Security Updates for June 2025 on CZERO PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 30, 15:35 UTC
Completed - The scheduled maintenance has been completed.
Jul 4, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 07:30 UTC
Scheduled - We will be performing Security Updates for June 2025 on NVZ Charter PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 30, 15:39 UTC
Completed - The scheduled maintenance has been completed.
Jul 4, 03:00 UTC
Update - We are extending the deployment window by 2 hours as the package apply process is still in progress for the IRW TRY tenants. We will provide further updates as the deployment progresses.
Jul 4, 00:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 21:00 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in IRW TRY

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: July 03, 2025 21:00 UTC
End Date/Time: July 04, 2025 01:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Jul 3, 11:44 UTC
Jul 3, 2025
Completed - The scheduled maintenance has been completed.
Jul 3, 13:17 UTC
Update - We are extending the deployment window by 2 hours as the package apply process is still in progress for the NVW TRY tenants. We will provide further updates as the deployment progresses
Jul 3, 11:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 05:00 UTC
Scheduled - Ivanti will be performing maintenance on Ivanti Service Manager tenant hosted in NVW TRY

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: July 03, 2025 05:00 UTC
End Date/Time: July 03, 2025 09:00 UTC

Product/Release Documentation
Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Jun 30, 08:16 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 02:00 UTC
Scheduled - Ivanti will be performing a maintenance on https://na3migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1608562

Jun 23, 10:33 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 21:00 UTC
Scheduled - Ivanti will be performing maintenance on Ivanti Service Manager tenant hosted in IRW TRY

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: July 02, 2025 21:00 UTC
End Date/Time: July 03, 2025 01:00 UTC

Product/Release Documentation
Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Jul 2, 07:22 UTC
Jul 2, 2025
Completed - The scheduled maintenance has been completed.
Jul 2, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 12:00 UTC
Scheduled - Ivanti will be performing a maintenance on https://ap2migration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1608560

Jun 23, 10:30 UTC
Completed - The scheduled maintenance is postponed, we will update with new dates.
Jul 2, 03:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 02:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 30, 08:16 UTC
Scheduled - Ivanti will be performing maintenance on Ivanti Service Manager tenant hosted in IRW TRY

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: July 02, 2025 02:00 UTC
End Date/Time: July 02, 2025 06:00 UTC

Product/Release Documentation
Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Jun 30, 08:10 UTC
Jul 1, 2025
Completed - The scheduled maintenance has been completed.
Jul 1, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 05:00 UTC
Scheduled - Ivanti will be performing a maintenance on https://sbmigration.mobileiron.com.

Impact
During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime.

Tracking Work Item: 1608559

Jun 23, 10:27 UTC
Jun 30, 2025
Resolved - This incident has been resolved.
Jun 30, 15:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 07:02 UTC
Investigating - A number of Ivanti Neurons for MDM customers on the http://eu1.mobileiron.com environment may experience a degradation to the service. New Device registration may be slow or unavailable.
Jun 29, 16:19 UTC
Jun 29, 2025
Completed - The scheduled maintenance has been completed.
Jun 29, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 18:00 UTC
Scheduled - Ivanti will be performing an Emergency Maintenance for https://eu1.mobileiron.com

During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Jun 29, 17:21 UTC
Completed - The scheduled maintenance has been completed.
Jun 29, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 07:30 UTC
Scheduled - We will be performing Security Updates for June 2025 on NVZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 24, 14:31 UTC
Completed - The scheduled maintenance has been completed.
Jun 29, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 03:00 UTC
Scheduled - We will be performing Security Updates for June 2025 on LDX PRD Landscape (ISD).
During the noted period, Tenants will not be available to use.
Users might experience service interruption and be logged out of their current session during the deployment.

Jun 24, 14:27 UTC
Completed - The scheduled maintenance has been completed.
Jun 29, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 03:00 UTC
Scheduled - We will be performing Security Updates for June 2025 on FFZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 24, 14:22 UTC
Jun 28, 2025
Completed - The scheduled maintenance has been completed.
Jun 28, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 07:30 UTC
Scheduled - We will be performing Security Updates for June 2025 on TTZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 24, 14:18 UTC
Completed - The scheduled maintenance has been completed.
Jun 28, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 04:00 UTC
Scheduled - We will be performing Security Updates for June 2025 on NVF PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 24, 14:14 UTC
Jun 27, 2025
Resolved - This incident has been resolved.
Jun 27, 21:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 27, 13:06 UTC
Investigating - Neurons patch service is not updating configuration changes. Patch compliance reporting is not up to date. The issue may impact all Neurons locations.
Jun 26, 19:38 UTC
Completed - The scheduled maintenance has been completed.
Jun 27, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 13:30 UTC
Scheduled - We will be performing Security Updates for June 2025 on NSZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 24, 14:09 UTC
Completed - The scheduled maintenance has been completed.
Jun 27, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 06:30 UTC
Scheduled - We will be performing Security Updates for June 2025 on NVW TRY Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 24, 14:05 UTC
Jun 26, 2025
Jun 25, 2025

No incidents reported.

Jun 24, 2025
Completed - The scheduled maintenance has been completed.
Jun 24, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 12, 11:40 UTC
Scheduled - Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform NVU environment.

Expected Impact: None

Customer Required Actions:

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May 12, 11:30 UTC
Completed - The scheduled maintenance has been completed.
Jun 24, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 07:30 UTC
Scheduled - We will be performing Security Updates for June 2025 on IAZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 17, 14:07 UTC
Completed - The scheduled maintenance has been completed.
Jun 24, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 07:30 UTC
Scheduled - We will be performing Security Updates for June 2025 on WAZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Jun 17, 14:05 UTC