Ivanti Neurons for ITSM - Upgrading Our Infrastructure from Virtual Machines to Containers – IAZ STG/UAT Landscapes

Scheduled Maintenance Report for Ivanti Cloud

Completed

The scheduled maintenance has been completed.
Posted Jul 12, 2025 - 09:30 UTC

Update

The maintenance has been extended by 2 hours.
Posted Jul 12, 2025 - 07:19 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 12, 2025 - 03:30 UTC

Update

The maintenance has been postponed to July 12th.
Posted Jun 18, 2025 - 15:39 UTC

Scheduled

Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our Iowa Datacenter (IAZ).

We shall start with the Staging/UAT environments and then at a later stage work on the Production. This update is for the Staging/UAT environments, and no change required on your end.

Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.

Maintenance Window
• STG/UAT
Start Date/Time: July 12th, 2025 03:30 UTC
End Date/Time: July 12th, 2025 07:30 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support"
Posted May 23, 2025 - 08:36 UTC
This scheduled maintenance affected: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (IAZ)).