Ivanti Neurons for ITSM - Upgrading Our Infrastructure from Virtual Machines to Containers – IRW STG/UAT Landscapes
Scheduled for Oct 3, 19:00 - 23:00 UTC
Scheduled
Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our IRW Datacenter.
We shall start with the Staging/UAT environments and then at a later stage work on the Production. This update is for the Staging/UAT environments, and no change required on your end.
Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window
• STG/UAT
Start Date/Time: Oct 3rd, 2025 19:00 UTC
End Date/Time: Oct 3rd, 2025 23:00 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our IRW Datacenter.
We shall start with the Staging/UAT environments and then at a later stage work on the Production. This update is for the Staging/UAT environments, and no change required on your end.
Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window
• STG/UAT
Start Date/Time: Oct 3rd, 2025 19:00 UTC
End Date/Time: Oct 3rd, 2025 23:00 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
This scheduled maintenance affects: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (IRW)).