Emergency Maintenance - Ivanti Neurons for ITSM - IRW PRD
Scheduled for Jul 26, 01:00 - 05:00 UTC
Scheduled
Ivanti will be performing emergency maintenance on your Ivanti Service Manager database services hosted in:
IRW PRD
Impact
During the maintenance window as changes are applied and databases are failed over, it may result in active sessions being invalided and/or performance impact.
Maintenance Window
Start Date/Time: July 26, 2024 01:00 UTC
End Date/Time: July 26, 2024 05:00 UTC
While no post maintenance window issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If you still continue to have issues please contact support via the details below:
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
IRW PRD
Impact
During the maintenance window as changes are applied and databases are failed over, it may result in active sessions being invalided and/or performance impact.
Maintenance Window
Start Date/Time: July 26, 2024 01:00 UTC
End Date/Time: July 26, 2024 05:00 UTC
While no post maintenance window issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If you still continue to have issues please contact support via the details below:
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
This scheduled maintenance affects: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (IRW)).