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Ivanti

ITSM NSZ PRD - Degraded Performance

Incident Report for Ivanti Cloud

Resolved

This incident has been resolved.
Posted Jan 22, 2026 - 14:33 UTC

Monitoring

A fix has been implemented and we are continuing to monitor the results.
Posted Jan 21, 2026 - 03:16 UTC

Identified

We have identified and isolated the cause of the performance impact. Customers should now see performance be returning to normal. If you are still experiencing significant performance degradation, please contact ITSM Support.
Posted Jan 21, 2026 - 02:50 UTC

Investigating

Customers experiencing degraded performance and slowness. We are currently investigating.
Posted Jan 21, 2026 - 02:06 UTC
This incident affected: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (NSZ)).
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