Postponed - Ivanti Neurons for ITSM 2026.3 Upgrade - WAZ PRD
Scheduled for Jan 1, 2099, 00:00 - 04:00 UTC
Update
Important Update: 2026.3 Release Postponement
We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release.
Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully.
Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release.
Here’s what this means for you:
• The 2026.3 release will be rescheduled.
• Existing email-based functionality will continue to operate as it does today.
• Customers who have already upgraded non-production environments can continue using current email-based workflows without change.
• No immediate action is required.
We’ll share updated release timing and implementation guidance as soon as it is available.
We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket.
Thank you for your continued partnership and trust.
*A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.
We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release.
Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully.
Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release.
Here’s what this means for you:
• The 2026.3 release will be rescheduled.
• Existing email-based functionality will continue to operate as it does today.
• Customers who have already upgraded non-production environments can continue using current email-based workflows without change.
• No immediate action is required.
We’ll share updated release timing and implementation guidance as soon as it is available.
We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket.
Thank you for your continued partnership and trust.
*A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.
Scheduled
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:
WAZ PRD
Maintenance Window
Start Date/Time: Oct 3, 2026 07:00 UTC
End Date/Time: Oct 3, 2026 11:00 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If you still continue to have issues please contact support via the details below.
Product/Release Documentation
Ivanti Enterprise Service Management Release Notes
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
WAZ PRD
Maintenance Window
Start Date/Time: Oct 3, 2026 07:00 UTC
End Date/Time: Oct 3, 2026 11:00 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If you still continue to have issues please contact support via the details below.
Product/Release Documentation
Ivanti Enterprise Service Management Release Notes
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
This scheduled maintenance affects: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (WAZ)).