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Neurons Platform - Delays in processing agent credential changes

Incident Report for Ivanti Cloud

Investigating

We are currently experiencing a backlog in the processing of agent policy changes. This will cause delays in updating and creating policy credentials. We expect the backlog to be fully processed in 4 to 5 hours.

Posted Feb 04, 2026 - 21:17 UTC

This incident affects: Ivanti Neurons Platform (Ivanti Neurons Platform (MLU), Ivanti Neurons Platform (NVU), Ivanti Neurons Platform (UKU), Ivanti Neurons Platform (FRU), Ivanti Neurons Platform (TTU), Ivanti Neurons Platform (TKU)).