Emergency Maintenance - Ivanti Neurons for ITSM 2026.1 Patch #8
Scheduled for May 15, 14:00 - 15:00 UTC
Scheduled
Ivanti will be performing emergency maintenance on your Ivanti Service Manager tenant hosted in the following Production (PRD) and Staging (STG) regions:
NSZ
Impact
We are deploying an update to the UI V3 in both staging and production. We don’t expect this to have any effect on customers using the system at the time of upgrade and the new UI will be picked up when the screen is refreshed or in a new browser window.
Maintenance Window
Start Date/Time: May 15, 2026 14:00 UTC
End Date/Time: May 15, 2026 15:00 UTC
Support Information
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If these steps do not resolve the issue, please contact support using the information below.
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
NSZ
Impact
We are deploying an update to the UI V3 in both staging and production. We don’t expect this to have any effect on customers using the system at the time of upgrade and the new UI will be picked up when the screen is refreshed or in a new browser window.
Maintenance Window
Start Date/Time: May 15, 2026 14:00 UTC
End Date/Time: May 15, 2026 15:00 UTC
Support Information
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If these steps do not resolve the issue, please contact support using the information below.
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
This scheduled maintenance affects: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (NSZ)).