Ivanti Neurons (NVU): Device discovery slowdown. (SRE-1755617)

Incident Report for Ivanti Cloud

Resolved

This incident has been resolved.
Posted Jan 14, 2026 - 21:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 14, 2026 - 03:23 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 14, 2026 - 03:23 UTC

Update

We are continuing to investigate this issue.
Posted Jan 13, 2026 - 21:14 UTC

Investigating

Ivanti Neurons (NVU): Device discovery slowdown. Some accounts will experience slow device updates - SRE-1755617
Posted Jan 13, 2026 - 21:10 UTC
This incident affected: Ivanti Neurons Platform (Ivanti Neurons Platform (NVU)).