Emergency Maintenance - Ivanti Neurons for ITSM 2026.3 Hotfix - IRW STG
Scheduled for Nov 8, 01:00 - 03:00 UTC
Scheduled
During our previous maintenance activity, we identified additional work required to further support the performance, stability, and reliability of the environment. We will complete these additional changes aligned with the already scheduled IRW PRD maintenance window, as detailed below.
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in:
IRW STG
Maintenance Window
Start Date/Time: Nov 08, 2026 01:00 UTC
End Date/Time: Nov 08, 2026 03:00 UTC
Impact
Tenants will remain online during the maintenance window. However, users may experience intermittent latency, temporary disconnections, or session logouts and may need to sign in again.
Post Maintenance
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If you still continue to have issues please contact support via the details below.
Product/Release Documentation
Ivanti Enterprise Service Management Release Notes
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in:
IRW STG
Maintenance Window
Start Date/Time: Nov 08, 2026 01:00 UTC
End Date/Time: Nov 08, 2026 03:00 UTC
Impact
Tenants will remain online during the maintenance window. However, users may experience intermittent latency, temporary disconnections, or session logouts and may need to sign in again.
Post Maintenance
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If you still continue to have issues please contact support via the details below.
Product/Release Documentation
Ivanti Enterprise Service Management Release Notes
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
This scheduled maintenance affects: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (IRW)).