Ivanti Neurons for MDM Migration Maintenance for https://ap.aphid.mobileiron.com, https://vela-ap1.mc6.co - SRE-169132
Scheduled Maintenance
Report for Ivanti Cloud
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
The maintenance has been postponed to March 18, 2024, at 12:00 UTC.
Scheduled
Ivanti will be migrating the following services from Amazon Web Services to Microsoft Azure:
https://ap.aphid.mobileiron.com
https://vela-ap1.mc6.co
These endpoints provide the following functionality to the https://ap1.mobileiron.com and https://ap2.mobileiron.com MDM cluster:
iTunes App Store updates
Notification services for on-premise Connectors and Sentries
The MDM clusters, https://ap1.mobileiron.com and https://ap2.mobileiron.com, will not be migrated at this time, only the services listed above that support the cluster.
The maintenance is scheduled to take 12 hours. Throughout the migration customers may experience impact to the following services:
- Administrators and users attempting to log in using LDAP credentials may see intermittent failures or delays in performing authentication
- Administrators may be unable to register new Sentries or Connectors
- Configuration changes for LDAP servers and Sentries may be delayed
- LDAP synchronization may be delayed for fail to complete
- Administrators attempting to add new applications to the App library may see outdated information or be unable to add the applications
For more information, please review the following knowledge base article:
https://forums.ivanti.com/s/article/IP-Changes-for-MDM-Supporting-Services
https://ap.aphid.mobileiron.com
https://vela-ap1.mc6.co
These endpoints provide the following functionality to the https://ap1.mobileiron.com and https://ap2.mobileiron.com MDM cluster:
iTunes App Store updates
Notification services for on-premise Connectors and Sentries
The MDM clusters, https://ap1.mobileiron.com and https://ap2.mobileiron.com, will not be migrated at this time, only the services listed above that support the cluster.
The maintenance is scheduled to take 12 hours. Throughout the migration customers may experience impact to the following services:
- Administrators and users attempting to log in using LDAP credentials may see intermittent failures or delays in performing authentication
- Administrators may be unable to register new Sentries or Connectors
- Configuration changes for LDAP servers and Sentries may be delayed
- LDAP synchronization may be delayed for fail to complete
- Administrators attempting to add new applications to the App library may see outdated information or be unable to add the applications
For more information, please review the following knowledge base article:
https://forums.ivanti.com/s/article/IP-Changes-for-MDM-Supporting-Services
This scheduled maintenance affected: MobileIron Cloud (https://ap1.mobileiron.com, https://ap2.mobileiron.com).