Ivanti Neurons for ITSM Infrastructure Upgrade Maintenance - IRW STG
Scheduled Maintenance
Report for Ivanti Cloud
Completed
The scheduled maintenance has been completed.
Update
The maintenance on the database is progressing, though it will continue on past the scheduled maintenance window. This will not impact availability of the application while we finish up the maintenance on the databases.
We have a limited number of full text catalogs that are finishing up their rebuild and then we are performing optimization maintenance on the indexes. All systems will remain up and fully functional during the last part of the maintenance.
We have a limited number of full text catalogs that are finishing up their rebuild and then we are performing optimization maintenance on the indexes. All systems will remain up and fully functional during the last part of the maintenance.
Update
We have reached the stage of the maintenance window where we are opening tenants up. There is still maintenance on-going that will cause impact. We are performing rebuilds of full text catalogs, which is required on the SQL Server side during this upgrade. The impact that you can expect while the rebuilds are processing include: Error messages while performing a Full Text search until your catalog has been rebuilt and the potential for performance impacts for the duration of the rebuilds.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
We will be undergoing scheduled maintenance during this time.
Scheduled
We will be undergoing scheduled maintenance during this time. This maintenance is to perform infrastructure upgrades.
Due to the complexities and requirements during this upgrade, the total impact will be longer than the originally scheduled maintenance window. Due to the length of impact, we are rescheduling this maintenance. We apologize for the inconvenience.
For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
For further information, please see the cloud calendar.
Due to the complexities and requirements during this upgrade, the total impact will be longer than the originally scheduled maintenance window. Due to the length of impact, we are rescheduling this maintenance. We apologize for the inconvenience.
For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
For further information, please see the cloud calendar.
This scheduled maintenance affected: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (IRW)).