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Ivanti Access Reports issue for https://access-na1.mobileiron.com - SRE-168101

Incident Report for Ivanti Cloud

Resolved

This incident has been resolved.

Posted Oct 19, 2023 - 21:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 19, 2023 - 15:42 UTC

Investigating

Ivanti Access customers on the https://access-na1.mobileiron.com environment are experiencing a degradation while accessing newly created reports-->Access tab and dashboard.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Posted Oct 19, 2023 - 13:03 UTC

This incident affected: Ivanti Zero Sign-On (ZSO) (https://access-na1.mobileiron.com).