LDZ PRD Failover Notification
Incident
Report for Ivanti Cloud
Resolved
The LDZ PRD landscape has remained stable and the reported issue is now resolved. A Root Cause Analysis (RCA) will be provided.
If you are still experiencing degraded performance, please contact support.
If you are still experiencing degraded performance, please contact support.
Monitoring
We have completed the emergency change and the performance of the LDZ PRD landscape has been restored. We will continue to monitor the landscape to confirm that this issue is fully resolved. If you continue to experience degraded performance, please contact our support team. Thank you for your patience.
Update
The team is still implementing an emergency change to restore service. During this time, you may experience disruption to performance or timeouts. We appreciate your patience and will provide further updates as soon as possible.
Identified
Within the past hour, the LDZ PRD landscape experienced a failover event. As a response, an emergency change request has been created to address and resolve the underlying issue. During this process, some users may experience session timeouts or brief disruptions. Our team is actively working to restore full service stability as quickly as possible.
We apologize for any inconvenience and appreciate your patience. Further updates will be posted as they become available.
We apologize for any inconvenience and appreciate your patience. Further updates will be posted as they become available.
This incident affected: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (LDZ)).