888-253-6201
Ivanti

IAZ PRD - Connection Issue

Incident Report for Ivanti Cloud

Resolved

This incident has been resolved. Once the RCA is completed, it will be attached to https://hub.ivanti.com/s/article/IAZ-PRD-Landscape-Incident-Report.
Posted Sep 14, 2026 - 14:29 UTC

Monitoring

A fix has been applied for this issue, and connectivity to the IAZ Production Landscape has been restored. We will continue to closely monitor the environment while our investigation remains ongoing to ensure service stability. Further updates will be provided if required.
Posted Sep 14, 2026 - 13:41 UTC

Investigating

We are currently receiving reports that users are unable to connect to the IAZ Production landscape. Our teams are actively investigating the issue and working to determine the cause. We will provide further updates as soon as more information becomes available.
Thank you for your patience and understanding.
Posted Sep 14, 2026 - 13:09 UTC
This incident affected: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (IAZ)).
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