Neurons Agent registrations - Service Degradation - MLU, UKU, FRU,TTU,TKU
Incident Report for Ivanti Cloud
Resolved
This incident has been resolved.
Posted Oct 22, 2024 - 21:18 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 22, 2024 - 17:09 UTC
Update
We are continuing to investigate this issue.
Posted Oct 22, 2024 - 13:25 UTC
Update
We are continuing to investigate this issue.
Posted Oct 22, 2024 - 13:24 UTC
Investigating
A number of Neurons customers in the MLU, FRU,TTU,TKU and UKU environments may experience a service degradation, resulting in no policy being assigned to newly installed agents.

Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Posted Oct 22, 2024 - 12:16 UTC
This incident affected: Ivanti Neurons Platform (Ivanti Neurons Platform (MLU), Ivanti Neurons Platform (UKU), Ivanti Neurons Platform (FRU), Ivanti Neurons Platform (TTU), Ivanti Neurons Platform (TKU)).