IRW-PRD – Email Service Issue

Incident Report for Ivanti Cloud

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 26, 2026 - 08:06 UTC

Investigating

We identified an issue affecting the email service in IRW-PRD. A fix has been implemented and the service is currently operational. We are continuing to closely monitor the environment to confirm stability.
Posted Oct 26, 2026 - 08:05 UTC
This incident affects: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (IRW)).