Neurons Platform User Deletions may be delayed (1965705)

Incident Report for Ivanti Cloud

Resolved

This incident has been resolved.
Posted Jul 25, 2026 - 15:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 24, 2026 - 18:09 UTC

Identified

We have identified the issue and are creating a fix. Users may experience some deletes completing immediately while others may take some time.
Posted Jul 23, 2026 - 16:59 UTC

Investigating

User deletions may take longer than expected to be fully reflected in the system. The SRE team is actively investigating the issue.
Posted Jul 22, 2026 - 21:50 UTC
This incident affected: Ivanti Neurons Platform (Ivanti Neurons Platform (MLU), Ivanti Neurons Platform (NVU), Ivanti Neurons Platform (UKU), Ivanti Neurons Platform (FRU), Ivanti Neurons Platform (TTU), Ivanti Neurons Platform (TKU)).