Ivanti Neurons for MDM (MobileIron Cloud) Service degradation - https://na2.mobileiron.com/ - SRE-162685
Incident
Report for Ivanti Cloud
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Update
A number of Ivanti Neurons for MDM (MobileIron Cloud) customers on the http://na2.mobileiron.com environment are experiencing a degradation to the service. The web portals may be slow or display errors and there may be delays in device check-ins.
Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We are continuing to work on a fix for this issue.
Identified
The issue has been identified and a fix is being implemented.
Investigating
A number of Ivanti Neurons for MDM customers on the http://na2.mobileiron.com environment are experiencing a degradation to the service. The web portals may be slow or display errors and there may be delays in device check-ins.
Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
This incident affected: MobileIron Cloud (https://na2.mobileiron.com).