Mobileiron Core App Gateway, Connected Cloud, and AppConnect Wrapping Portal Infrastructure Maintenance - SRE-160696

Scheduled Maintenance Report for Ivanti Cloud

Completed

The scheduled maintenance has been completed.
Posted Feb 05, 2022 - 06:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 05, 2022 - 02:02 UTC

Scheduled

MobileIron will be performing an infrastructure maintenance for Core App Gateway, Connected Cloud, and AppConnect Wrapping Portal.

Impact
This maintenance will impact MobileIron Core customers. No customer action is required for this maintenance period.

Access to Core AppGateway services may not be available during this time. Capabilities that may not be available during the maintenance include the following:

APNS Gateway - Push notification to Mobileiron iOS client initiated from the Core server
FCM Gateway - Push notification to Mobileiron Android client initiated from the Core server
MDMCA - Please proactively schedule any Apple MDM certificate renewals around this maintenance window.
RegService - During the maintenance window the Mobile@Work Core auto lookup service may fail, end users will need to manually type in the Core URL for new device enrollment.
SMS Gateway - SMS message to the devices initiated from the Core server

Maintenance Window
Start Date and Time: Friday, February 4 6:00 PM PST | Saturday, February 5 2:00 UTC
End Date and Time: Friday, February 4 10:00 PM PST | Saturday, February 5 6:00 UTC
Posted Jan 25, 2022 - 23:49 UTC
This scheduled maintenance affected: AppConnect Wrapping Portal and Ivanti Endpoint Manager Mobile (EPMM) Gateway Services.