Ivanti Neurons for MDM Cloud Maintenance for Apple Certificate Signing Request (CSR) file generations and NA1 and NA2 Notification services for on-premise Connectors and Sentries

Scheduled Maintenance Report for Ivanti Cloud

Completed

The scheduled maintenance has been completed.
Posted Sep 05, 2025 - 09:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 05, 2025 - 05:30 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Aug 28, 2025 - 17:10 UTC

Scheduled

Ivanti will be performing an upgrade maintenance on Apple Certificate Signing Request (CSR) file generations.

Impact
During the maintenance, customers cannot request Apple Certificate Signing Request (CSR) file generations.
Administrators and users attempting to log in using LDAP credentials may see intermittent failures or delays in performing authentication.
Administrators may be unable to register new Sentries or Connectors.
Configuration changes for LDAP servers and Sentries may be delayed.
LDAP synchronization may be delayed for fail to complete.
Administrators attempting to add new applications to the App library may see outdated information or be unable to add the applications.
Policy compliance notifications may be delayed.

Tracking Work Item(s): 1651389, 1651391, 1651392
Posted Aug 18, 2025 - 08:50 UTC
This scheduled maintenance affected: Ivanti Neurons for Mobile Device Manager (https://na1.mobileiron.com, https://na2.mobileiron.com, https://na3.mobileiron.com, Apple Certificate Signing Request (CSR) file generations).