Ivanti Neurons for ITSM - Upgrading Our Infrastructure from Virtual Machines to Containers – FFZ PRD Landscape

Scheduled Maintenance Report for Ivanti Cloud

Completed

The scheduled maintenance has been completed.
Posted Jan 24, 2026 - 01:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 23, 2026 - 21:00 UTC

Update

Maintenance has been rescheduled to 23rd January 2026. Apologize for the inconvenience.
Posted Nov 25, 2025 - 15:22 UTC

Update

The maintenance has been moved to below maintenance window.

• PRD
Start Date/Time: Jan 23rd, 2026 21:00 UTC
End Date/Time: Jan 24th, 2026 01:00 UTC
Posted Nov 04, 2025 - 10:27 UTC

Scheduled

Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our FFZ Datacenter.
This update is for the Production environment, and no change required on your end.
Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.

Maintenance Window
• PRD
Start Date/Time: Jan 23rd, 2026 21:00 UTC
End Date/Time: Jan 24th, 2026 01:00 UTC

Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support"
Posted Oct 09, 2025 - 05:46 UTC
This scheduled maintenance affected: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (FFZ)).