Ivanti Neurons for ITSM - Upgrading Our Infrastructure from Virtual Machines to Containers – FFZ PRD Landscape
Scheduled for Dec 12, 21:00 UTC - Dec 13, 01:00 UTC
Update
The maintenance has been preponed to 12th Dec instead of 13th with below maintenance window.
• PRD
Start Date/Time: Dec 12th, 2025 21:00 UTC
End Date/Time: Dec 12th, 2025 01:00 UTC
• PRD
Start Date/Time: Dec 12th, 2025 21:00 UTC
End Date/Time: Dec 12th, 2025 01:00 UTC
Scheduled
Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our FFZ Datacenter.
This update is for the Production environment, and no change required on your end.
Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window
• PRD
Start Date/Time: Dec 12th, 2025 21:00 UTC
End Date/Time: Dec 12th, 2025 01:00 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our FFZ Datacenter.
This update is for the Production environment, and no change required on your end.
Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window
• PRD
Start Date/Time: Dec 12th, 2025 21:00 UTC
End Date/Time: Dec 12th, 2025 01:00 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
This scheduled maintenance affects: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (FFZ)).