888-253-6201
Ivanti
Ivanti Neurons ITSM/ITAM NVZ Performance Degradation
Incident Report for Ivanti Cloud
Resolved
This incident has been resolved.
Posted Jul 19, 2024 - 15:23 UTC
Identified
We have identified the root cause due to an event by recent update to the CrowdStrike agent causing a stop error within the operating system. We will post more information once it becomes available
Posted Jul 19, 2024 - 14:01 UTC
Investigating
The performance degradation impacts all functionality of the Ivanti Neurons ITSM/ITAM services and Reports for all customers in the NVZ region Due to CrowdStrike Issue
Posted Jul 19, 2024 - 14:01 UTC
This incident affected: Ivanti Service Manager / Ivanti Asset Manager (Service Manager / Asset Manager (NVZ)).
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