Ivanti Neurons for ITSM: Chat Feature Unavailable in the NVF Landscape

Incident Report for Ivanti Cloud

Identified

The Chat feature is currently disabled. Customers cannot enable the feature within their tenants. Ivanti Engineering is working on a fix.
Posted 2 months ago. Jan 29, 2025 - 23:39 UTC
This incident affects: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (NVF)).