SQL Upgrade to 2019 from 2014 in FFZ PRD
Scheduled Maintenance Report for Ivanti Cloud
The scheduled maintenance has been completed.
Posted Aug 06, 2022 - 06:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 06, 2022 - 01:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted Aug 05, 2022 - 11:33 UTC
We will be undergoing scheduled maintenance during this time.
Posted Jul 29, 2022 - 11:49 UTC
On August 06, 2022 (UTC time), Ivanti Cloud Operations will be upgrading the Database Servers hosting customer databases to the latest version of SQL Enterprise 2019 in the Frankfurt (FFZ).

All PRODUCTION tenants will be migrated on the date indicated, from 1 AM to 6 AM UTC as described in the maintenance window section below.

This is a downtime maintenance, and all PRODUCTION tenant's will be inaccessible during the specific maintenance window.

There is no change required on your end as a result of this migration.

Maintenance Window
These times reflect the downtime for each tenant, respectively.
Start Date/Time: August 06, 2022 01:00 UTC
End Date/Time: August 06, 2022 06:00 UTC

If you have any questions related to your Ivanti Service Manager and/or Asset Manager Cloud application, please contact your organization’s Support Desk or your application administrator.
If you have any questions about the planned upgrade to the Database Server to the latest version, please contact Ivanti Global Support

The SQL upgrade is not happening during the standard maintenance window for this landscape. This is due to the extra man power needed to support the SQL upgrade. We are aware of the inconvenience this might cause to your schedules. We appreciate your understanding
Posted Jul 08, 2022 - 18:30 UTC
This scheduled maintenance affected: Ivanti Service Manager / Ivanti Asset Manager (Service Manager / Asset Manager (FFZ)).