Emergency Maintenance – Ivanti Neurons for ITSM – NVZ PRD

Scheduled Maintenance Report for Ivanti Cloud

Completed

The emergency maintenance activity for the NVZ PRD landscape has been completed successfully.

The planned resource upgrades have been applied to the respective services within the environment. Post-maintenance validation and testing have been completed, and all services are operating as expected.

Users can now access their tenant environments and continue normal operations. No issues were identified during the verification process, and the environment is functioning normally.

We appreciate your patience and understanding throughout this maintenance activity.
Thank you
Posted Jul 28, 2026 - 06:59 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 28, 2026 - 06:35 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Jul 28, 2026 - 06:32 UTC

Scheduled

Please be advised that Ivanti will be performing emergency maintenance on the Ivanti Neurons for ITSM environment. This activity is intended to enhance platform stability, reliability, and overall service performance to help ensure the best possible customer experience.

We sincerely apologise for the short notice and appreciate your understanding and patience while this important work is being completed. Our teams will closely monitor the environment throughout the maintenance activity.

Affected Landscape:
NVZ PRD

Maintenance Window:
Start: 28 July 2026, 06:35 UTC
End: 28 July 2026, 08:35 UTC

Customer Impact: During the maintenance window, tenant environments are expected to remain available. However, users may experience brief periods of latency, intermittent service interruptions, or may be required to sign in again during the maintenance activity.

We appreciate your cooperation and understanding as we work to improve the reliability and performance of the platform. Further updates will be provided through this status page as necessary.
Posted Jul 28, 2026 - 06:32 UTC
This scheduled maintenance affected: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (NVZ)).