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Ivanti

Ivanti Neurons Platform – Issues while using Neurons Bots. - 1837500

Incident Report for Ivanti Cloud

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 10, 2026 - 15:01 UTC

Investigating

We are currently investigating an issue in Neurons Bots "Custom Actions" that are configured to restrict access by Role are not returning. This will impact the tenants who they have configured.

Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Posted Apr 10, 2026 - 10:36 UTC
This incident affects: Ivanti Neurons Platform (Ivanti Neurons Platform (MLU), Ivanti Neurons Platform (NVU), Ivanti Neurons Platform (UKU), Ivanti Neurons Platform (FRU), Ivanti Neurons Platform (TTU), Ivanti Neurons Platform (TKU)).
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