IRW PRD Security Updates - AUG

Scheduled for Aug 29, 20:00 UTC  -  Aug 30, 00:00 UTC

Scheduled

Ivanti will be performing maintenance to the regions ITSM/ITAM tenants are hosted within. The included regions for this maintenance:

IRW PRD

Maintenance Window

Start Date/Time: August 29, 2026 20:00 UTC
End Date/Time: August 30, 2026 00:00 UTC

Impact
Ivanti will be applying security updates to our infrastructure. During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.

While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If you still continue to have issues please contact support via the details below:

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted Aug 18, 2026 - 03:40 UTC
This scheduled maintenance affects: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (IRW)).