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Ivanti Neurons for MDM Service Degradation - https://eu1.mobileiron.com - SRE-167769

Incident Report for Ivanti Cloud

Resolved

This incident has been resolved.
Posted Oct 04, 2023 - 09:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 03, 2023 - 15:59 UTC

Investigating

Ivanti Neurons for MDM customers on the https://eu1.mobileiron.com environment are experiencing a degradation to the service. The web portals may be slow to display.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Posted Oct 03, 2023 - 15:51 UTC
This incident affected: Ivanti Neurons for Mobile Device Manager (https://eu1.mobileiron.com).
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