Following the implementation of corrective measures, performance on the IRW PRD landscape appears to have stabilised and the issue looks to be resolved. An RCA will be provided once the investigation is complete.
Posted Jun 03, 2026 - 14:24 UTC
Monitoring
Our engineers have implemented a corrective measure to resolve the problem, and we are actively monitoring its performance to ensure that it meets our quality standards and does not reoccur.
Posted Jun 03, 2026 - 11:17 UTC
Update
We are continuing to observe intermittent performance issues on the IRW PRD landscape. Our teams remain actively engaged in the investigation and are working to identify the root cause. Further updates will be provided as soon as more information becomes available.
Posted Jun 03, 2026 - 09:40 UTC
Investigating
We are currently receiving reports of degraded performance and intermittent connection issues on the IRW PRD landscape. Our teams are actively investigating the issue and will provide further updates as more information becomes available.
Posted Jun 03, 2026 - 08:48 UTC
This incident affected: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (IRW)).
