Emergency Maintenance – NVZPRD Database Server Failover
Scheduled Maintenance
Report for Ivanti Cloud
Completed
We have successfully completed the activity and validated the environment from our end. Everything is functioning as expected, and no issues were identified. Customers should now be able to access and use their tenant environments without any issues. Thank you.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Please be advised that Ivanti will be performing emergency maintenance on the Ivanti Neurons for ITSM NVZ-PRD environment. This activity involves a planned database server failover to enhance platform stability, reliability, and overall service resilience.
We apologize for the short notice and appreciate your understanding and patience while this important work is completed. Our teams will closely monitor the environment throughout the maintenance activity.
Landscape:
NVZ-PRD
Maintenance Window:
Start Date/Time: Sep 24, 2026, 07:15 AM UTC
End Date/Time: Sep 24, 2026, 09:15 AM UTC
Impact:
We do not expect any downtime during this maintenance window, and tenant environments are expected to remain online and accessible. However, active user sessions may be disconnected during the failover process, and users may be required to log in again. Inactive user sessions may also be logged out as part of the failover activity.
We will continue to monitor the environment throughout the maintenance window and will provide updates if necessary.
Thank you
We apologize for the short notice and appreciate your understanding and patience while this important work is completed. Our teams will closely monitor the environment throughout the maintenance activity.
Landscape:
NVZ-PRD
Maintenance Window:
Start Date/Time: Sep 24, 2026, 07:15 AM UTC
End Date/Time: Sep 24, 2026, 09:15 AM UTC
Impact:
We do not expect any downtime during this maintenance window, and tenant environments are expected to remain online and accessible. However, active user sessions may be disconnected during the failover process, and users may be required to log in again. Inactive user sessions may also be logged out as part of the failover activity.
We will continue to monitor the environment throughout the maintenance window and will provide updates if necessary.
Thank you
This scheduled maintenance affected: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (NVZ)).