Ivanti Neurons Platform - Users people page is saying unavailable - 1940141

Incident Report for Ivanti Cloud

Resolved

This incident has been resolved.
Posted Sep 11, 2026 - 15:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 11, 2026 - 14:28 UTC

Identified

The issue has been identified and the fix is being implemented.
Posted Sep 11, 2026 - 14:26 UTC

Investigating

Ivanti Neurons platform - customers may observe the Users details page as Unavailable.

Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Posted Sep 11, 2026 - 12:43 UTC
This incident affected: Ivanti Neurons Platform (Ivanti Neurons Platform (MLU), Ivanti Neurons Platform (NVU), Ivanti Neurons Platform (UKU), Ivanti Neurons Platform (FRU), Ivanti Neurons Platform (TTU), Ivanti Neurons Platform (TKU)).