Emergency Maintenance - Ivanti Neurons for ITSM 2026.2 Patch #1

Scheduled Maintenance Report for Ivanti Cloud

Completed

The scheduled maintenance has been completed.
Posted May 25, 2026 - 14:01 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted May 25, 2026 - 12:34 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 25, 2026 - 12:01 UTC

Scheduled

Ivanti will be performing emergency maintenance on your Ivanti Service Manager tenant hosted in the following Staging (STG) region:

NSZ STG

Impact
We have implemented a fix to improve the stability of the application servers.  Release notes will be provided in the coming days.

Maintenance Window
Start Date/Time: May 25, 2026 12:00 UTC
End Date/Time: May 25, 2026 13:00 UTC

Support Information
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.

If these steps do not resolve the issue, please contact support using the information below.

If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted May 25, 2026 - 09:23 UTC
This scheduled maintenance affected: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (NSZ)).