SQL Upgrade to 2019 from 2014 in NSZ PRD
Scheduled for Jun 11, 03:00 - 08:00 UTC
On June 11, 2022 (UTC time), Ivanti Cloud Operations will be upgrading the Database Servers hosting customer databases to the latest version of SQL Enterprise 2019 in the New South Wales Datacenter (NSZ).

All PRODUCTION tenants will be migrated on the date indicated, from 3 AM to 8 AM UTC as described in the maintenance window section below.

This is a downtime maintenance, and all PRODUCTION tenant's will be inaccessible during the specific maintenance window.

There is no change required on your end as a result of this migration.

Maintenance Window
These times reflect the downtime for each tenant, respectively.
Start Date/Time: June 11, 2022 03:00 UTC
End Date/Time: June 11, 2022 08:00 UTC

If you have any questions related to your Ivanti Service Manager and/or Asset Manager Cloud application, please contact your organization’s Support Desk or your application administrator.
If you have any questions about the planned upgrade to the Database Server to the latest version, please contact Ivanti Global Support
Posted May 12, 2022 - 09:29 UTC
This scheduled maintenance affects: Ivanti Service Manager / Ivanti Asset Manager (Service Manager / Asset Manager (NSZ)).