Emergency Maintenance - Ivanti Neurons for ITSM 2026.2 Patch #2
Scheduled for May 29, 20:00 UTC - May 30, 00:00 UTC
Scheduled
Ivanti will be performing emergency maintenance on your Ivanti Service Manager tenant hosted in the following Staging (STG) regions and TRY Regions:
IRW TRY
LDZ STG
Impact
We have implemented a fix to improve the stability of the application servers. Release notes will be provided in the coming days.
Maintenance Window
Start Date/Time: May 29, 2026 20:00 UTC
End Date/Time: May 29, 2026 22:00 UTC
Support Information
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If these steps do not resolve the issue, please contact support using the information below.
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
IRW TRY
LDZ STG
Impact
We have implemented a fix to improve the stability of the application servers. Release notes will be provided in the coming days.
Maintenance Window
Start Date/Time: May 29, 2026 20:00 UTC
End Date/Time: May 29, 2026 22:00 UTC
Support Information
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If these steps do not resolve the issue, please contact support using the information below.
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
This scheduled maintenance affects: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (IRW), Service Manager / Asset Manager (LDZ)).