Neurons (feature) Neurons Bots - Page may be slow or fail to load (1565501)- Service Degradation NVU

Incident Report for Ivanti Cloud

Resolved

This incident has been resolved.
Posted Apr 10, 2025 - 15:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 09, 2025 - 20:36 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 09, 2025 - 17:19 UTC

Update

We are continuing to investigate this issue.
Posted Apr 09, 2025 - 16:01 UTC

Investigating

We are currently investigating this issue.
Posted Apr 09, 2025 - 15:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 09, 2025 - 14:54 UTC

Investigating

Selected Neurons customers on the NVU environment facing issues with Bots which can result in them not running as expected

Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Posted Apr 09, 2025 - 14:47 UTC
This incident affected: Ivanti Neurons Platform (Ivanti Neurons Platform (NVU)).