888-253-6201

NVF PRD - Connectivity Issues

Incident Report for Ivanti Cloud

Resolved

This incident has been resolved.

Posted Nov 04, 2026 - 19:43 UTC

Identified

We have identified the cause of the connectivity issues affecting some customers and are actively implementing a fix. We are seeing service recover and will continue monitoring until the issue is fully resolved.

Posted Nov 04, 2026 - 18:39 UTC

Investigating

We are investigating reports of connectivity issues affecting customers hosted in the NVF landscape. Some customers may be unable to access their Ivanti Neurons for ITSM environment due to DNS resolution issues or other related errors.

Our teams are actively investigating the issue and we will provide additional updates as more information becomes available.

Posted Nov 04, 2026 - 17:49 UTC

This incident affected: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (NVF)).