Ivanti Neurons for ITSM Infrastructure Maintenance - IRW TRY
Scheduled for Aug 6, 19:00 UTC - Aug 7, 03:00 UTC
Scheduled
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:
IRW TRY
Maintenance Window
Start Date/Time: Aug 06, 2026 19:00 UTC
End Date/Time: Aug 07, 2026 03:00 UTC
Impact
We are performing an upgrade of our infrastructure. During this time we don’t expect any loss in functionality. Logged in users may notice some slowness until local cache is rebuilt and the upgrade is completed.
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If you still continue to have issues please contact support via the details below:
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
IRW TRY
Maintenance Window
Start Date/Time: Aug 06, 2026 19:00 UTC
End Date/Time: Aug 07, 2026 03:00 UTC
Impact
We are performing an upgrade of our infrastructure. During this time we don’t expect any loss in functionality. Logged in users may notice some slowness until local cache is rebuilt and the upgrade is completed.
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If you still continue to have issues please contact support via the details below:
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
This scheduled maintenance affects: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (IRW TRY)).