Ivanti Neurons for ITSM 2026.2.5 Patch #5 Update - IAZ PRD
Scheduled for Oct 10, 07:00 - 11:00 UTC
Scheduled
Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:
IAZ PRD
Maintenance Window
Start Date/Time: Oct 10, 2026 07:00 UTC
End Date/Time: Oct 10, 2026 11:00 UTC
Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If you still continue to have issues please contact support via the details below.
Product/Release Documentation
Patches - Ivanti Neurons for ITSM 2026.2
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
IAZ PRD
Maintenance Window
Start Date/Time: Oct 10, 2026 07:00 UTC
End Date/Time: Oct 10, 2026 11:00 UTC
Impact
During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment.
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If you still continue to have issues please contact support via the details below.
Product/Release Documentation
Patches - Ivanti Neurons for ITSM 2026.2
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
This scheduled maintenance affects: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (IAZ)).