A fix has been implemented and we are monitoring the results.
Posted Sep 29, 2025 - 16:17 UTC
Investigating
Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Posted Sep 24, 2025 - 15:11 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2025 - 22:01 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 23, 2025 - 20:59 UTC
Investigating
A subset of Ivanti Neurons for MDM customers on North America environments are experiencing a degradation to the service. Apps from the iOS App Store may not appear in the app catalog, and search functionality may be slow to produce results.
Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Posted Sep 23, 2025 - 16:07 UTC
This incident affects: Ivanti Neurons for Mobile Device Manager (https://na1.mobileiron.com, https://na2.mobileiron.com, https://na3.mobileiron.com).