Upgrading Our Infrastructure from Virtual Machines to Containers – TTZ PRD Landscape - Phase2

Scheduled Maintenance Report for Ivanti Cloud

Completed

The scheduled maintenance has been completed.
Posted Dec 10, 2023 - 06:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 10, 2023 - 04:30 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Dec 07, 2023 - 12:13 UTC

Scheduled

Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our Canadian Datacenter (TTZ).This update is for the Production environments and no change required on your end.

Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact
During the migration, service restarts will occur causing intermittent disruption, and in some cases tenants will be inaccessible.

Maintenance Window
• Production:
Start Date/Time: Dec 10, 2023 04:30 UTC
End Date/Time: Dec 10, 2023 06:30 UTC

Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support
Posted Nov 30, 2023 - 08:17 UTC
This scheduled maintenance affected: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (TTZ)).