Update -
We will be undergoing scheduled maintenance during this time.
Dec 09, 2025 - 05:42 UTC
Scheduled -
Ivanti will be releasing an update to the Ivanti Neurons Preferred Server Sync Engine. If the 'Preferred Server Sync' engine infrastructure capability is configured via policy, this update will be applied automatically to the policy endpoints. No manual intervention is required.
New Features:
The engine will log operational information to assist trouble shooting to the Windows Event Viewer
See 'Applications and Services Logs' -> 'Ivanti' -> 'Sync Engine' -> 'Operational'
Bugfixes:
Previously, if a sync rule included a file with an empty vendor URI, the entire sync would stop and all files would be reported as errors. Now, only the affected files with empty vendor URIs will be skipped and marked as errored. All other files will sync as expected.
Impact:
Existing Installations:
The updated engine will be installed automatically.
New Installations:
The latest engine version will be deployed upon installation.
Action Required:
No manual update or user action is needed.
Tracking Work item: 1732962
Dec 09, 2025 - 05:38 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Dec 11, 2025 - 08:30 UTC
Scheduled -
Ivanti will be performing an upgrade maintenance on https://uk1.mobileiron.com
Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered
Admin user login to the portal would fail if using https://uk1.mobileiron.com/login.do . Please login from https://login.mobileiron.com/login.html to avoid failures.
Tracking Work Item: 1732112
Dec 08, 2025 - 02:50 UTC
Update -
Maintenance has been rescheduled to 9th January 2026.
Nov 25, 2025 - 15:18 UTC
Scheduled -
Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our FFZ Datacenter.
We shall start with the Staging/UAT environments and then at a later stage work on the Production. This update is for the Staging/UAT environments, and no change required on your end.
Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window
• STG/UAT
Start Date/Time: Jan 9th, 2026 11:30 UTC
End Date/Time: Jan 9th, 2026 15:30 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
Oct 09, 2025 - 05:42 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Dec 11, 2025 - 08:38 UTC
Scheduled -
Ivanti will be performing a release upgrade maintenance on https://eu1.mobileiron.com
Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in (devices will continue to operate normally)
Registration emails may be delayed or fail to be delivered
Admin user login to the portal would fail if using https://eu1.mobileiron.com/login.do . Please login from https://login.mobileiron.com/login.html to avoid failures.
Tracking Work Item: 1733554
Dec 11, 2025 - 08:35 UTC
Update -
Maintenance has been rescheduled to 23rd January 2026. Apologize for the inconvenience.
Nov 25, 2025 - 15:22 UTC
Update -
The maintenance has been preponed to 12th Dec instead of 13th with below maintenance window.
• PRD
Start Date/Time: Jan 23rd, 2026 21:00 UTC
End Date/Time: Jan 23rd, 2026 01:00 UTC
Nov 04, 2025 - 10:27 UTC
Scheduled -
Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our FFZ Datacenter.
This update is for the Production environment, and no change required on your end.
Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.
Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.
Maintenance Window
• PRD
Start Date/Time: Jan 23rd, 2026 21:00 UTC
End Date/Time: Jan 23rd, 2026 01:00 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.
For any questions related to Ivanti - please visit Ivanti Global Support"
Oct 09, 2025 - 05:46 UTC