Identified - The Chat feature is currently disabled. Customers cannot enable the feature within their tenants. Ivanti Engineering is working on a fix.
Jan 29, 2025 - 23:39 UTC
Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions
Today, we want to inform you of an important action you may need to take before January 2025. This action relates to an update for the TLS 1.2 configuration for Ivanti Neurons environments. The updates are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.
Affected Products
· Ivanti Neurons Platform · Ivanti Neurons for Healing · Ivanti Neurons Workspace · Ivanti Neurons for Spend Intelligence · Ivanti Neurons for Discovery · Ivanti Neurons for Patch Management · Ivanti Neurons Patch for Intune · Ivanti Neurons for Digital Experience
Required Action to Avoid Service Interruptions
If you are using Ivanti Neurons Agents, verify, no later than January 20, 2025, that the following Cipher Suites are set up in your environment.
TLS 1.2 approved Cipher Suites
· TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA384 (0xc02b) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_RSA_AES128_GCM_SHA256 (0xc02f) · TLS_ECDHE_RSA_AES256_GCM_SHA384 (0xc030) · TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca9) · TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8)
Taking this action will maintain the security and functionality of your Ivanti Neurons products.
For more information about your necessary actions, please review this FAQ.
If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.
Nov 05, 2024 - 01:03 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Apr 02, 2025 - 16:21 UTC
We will be performing Security Updates for March 2025 on Charter PRD Landscape During the noted period, Tenants will remain online and available. Users might experience minor latency or be logged out of their current session during the deployment. Posted on
Apr 01, 2025 - 11:31 UTC
We will be performing Security Updates for March 2025 on CZero PRD Landscape During the noted period, Tenants will remain online and available. Users might experience minor latency or be logged out of their current session during the deployment. Posted on
Apr 01, 2025 - 11:31 UTC
We will be performing Security Updates for March 2025 on LDZ PRD Landscape During the noted period, Tenants will remain online and available. Users might experience minor latency or be logged out of their current session during the deployment. Posted on
Apr 01, 2025 - 11:33 UTC
We will be performing Security Updates for March 2025 on TTZ PRD Landscape During the noted period, Tenants will remain online and available. Users might experience minor latency or be logged out of their current session during the deployment. Posted on
Apr 01, 2025 - 11:34 UTC
We will be performing Security Updates for March 2025 on IRW PRD Landscape During the noted period, Tenants will remain online and available. Users might experience minor latency or be logged out of their current session during the deployment. Posted on
Apr 01, 2025 - 11:43 UTC
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered
Tracking Work Item: 1535126 Posted on
Mar 07, 2025 - 08:57 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 07:45 UTC
We will be performing Security Updates for March 2025 on NVZ PRD Landscape During the noted period, Tenants will remain online and available. Users might experience minor latency or be logged out of their current session during the deployment. Posted on
Apr 01, 2025 - 11:44 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 07:56 UTC
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered
Tracking Work Item: 1535130 Posted on
Mar 07, 2025 - 09:00 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 13:13 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 13:15 UTC
Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.
New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered
Tracking Work Item: 1535128 Posted on
Mar 07, 2025 - 08:58 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 07:59 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 08:02 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 08:04 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 08:05 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 08:09 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Mar 23, 2025 - 13:16 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 13:19 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 13:25 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 08:12 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 24, 2025 - 12:17 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 08:17 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 13:28 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 13:30 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 13:31 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 13:34 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 24, 2025 - 12:19 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support Posted on
Mar 23, 2025 - 13:36 UTC
Resolved -
This incident has been resolved.
Apr 3, 10:52 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 3, 06:54 UTC
Identified -
The issue has been identified and a fix is being implemented.
Apr 3, 06:07 UTC
Update -
We are continuing to investigate this issue.
Apr 3, 05:59 UTC
Update -
We are continuing to investigate this issue.
Apr 3, 05:58 UTC
Investigating -
We are currently investigating a service degradation in EU1 for the Neurons for MDM product.
Customers may notice slowness or intermittent errors in the administrative portal, API calls, device registrations, and external integrations.
Apr 3, 05:37 UTC
Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
Apr 2, 16:17 UTC