Monitoring - A fix has been implemented and we are monitoring the results.
Sep 29, 2025 - 16:53 UTC
Investigating - Remote Control to devices may fail to connect. Site Reliability Engineering is currently investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Sep 29, 2025 - 04:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 29, 2025 - 16:17 UTC
Investigating - Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Sep 24, 2025 - 15:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 2025 - 22:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 23, 2025 - 20:59 UTC
Investigating - A subset of Ivanti Neurons for MDM customers on North America environments are experiencing a degradation to the service. Apps from the iOS App Store may not appear in the app catalog, and search functionality may be slow to produce results.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Sep 23, 2025 - 16:07 UTC
Identified - Site Reliability Engineering has identified the problem and will be applying a fix
Sep 26, 2025 - 21:15 UTC
Investigating - Site Reliability Engineers are investigating the delay
Sep 26, 2025 - 19:00 UTC
Update - We are continuing to investigate this issue.
Sep 22, 2025 - 14:08 UTC
Investigating - We are aware of increased reports from customers experiencing a PowerShell Interop issue in Windows 11, following the recent Windows security update (KB5065426). This issue affects key features in Ivanti Neurons Automation, including bot PowerShell stages, App Distribution, Execute Script, and may potentially impact other portfolio products.

Our support team has published a Knowledge Article with further details and workarounds, available here: Automation - After applying the Windows security update KB5065426.

We are actively investigating this issue collaboratively with Microsoft and will provide updates here as more information becomes available.

Sep 22, 2025 - 10:53 UTC
App Sanity ? Operational
90 days ago
100.0 % uptime
Today
AppConnect Wrapping Portal ? Operational
90 days ago
100.0 % uptime
Today
Cherwell Service and Asset Management Operational
90 days ago
100.0 % uptime
Today
Cherwell Self Service Portal ? Operational
90 days ago
100.0 % uptime
Today
US AMS ? Operational
90 days ago
100.0 % uptime
Today
US Datacenter ? Operational
90 days ago
100.0 % uptime
Today
EMEA Datacenter ? Operational
90 days ago
100.0 % uptime
Today
APAC Datacenter ? Operational
90 days ago
100.0 % uptime
Today
Canada Datacenter ? Operational
90 days ago
100.0 % uptime
Today
US - 5AM MT Maintenance Window ? Operational
90 days ago
100.0 % uptime
Today
Canada Azure Migration (March 17, 2023) ? Operational
Ivanti Cloud Notification Service Operational
90 days ago
100.0 % uptime
Today
CNS 1 ? Operational
90 days ago
100.0 % uptime
Today
CNS 2 ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Core to Cloud Migration Services (EPMM to Ivanti Neurons for MDM) Operational
90 days ago
100.0 % uptime
Today
https://ap2migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://eu1migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na1migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na2migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na3migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://sbmigration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ap1migration.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ca1migration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
https://uk1migration.mobileiron.com Operational
90 days ago
100.0 % uptime
Today
Dedicated Core Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (EMEA) ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (USA) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Endpoint Manager Mobile (EPMM) Gateway Services Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform Degraded Performance
90 days ago
99.95 % uptime
Today
Ivanti Neurons Platform (MLU) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (NVU) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (UKU) ? Operational
90 days ago
99.7 % uptime
Today
Ivanti Neurons Platform (FRU) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (TTU) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Ivanti Neurons Platform (TKU) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Ivanti Neurons for IT Service Management & IT Asset Management Operational
90 days ago
99.94 % uptime
Today
Service Manager / Asset Manager (CZERO) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (C1) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (FFZ) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (IAZ) Operational
90 days ago
99.9 % uptime
Today
Service Manager / Asset Manager (IRW) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (LDZ) ? Operational
90 days ago
99.96 % uptime
Today
Service Manager / Asset Manager (NSZ) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (NVF) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (NVZ) ? Operational
90 days ago
99.99 % uptime
Today
Service Manager / Asset Manager (NVW) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (TTZ) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (WAZ) ? Operational
90 days ago
99.35 % uptime
Today
Service Manager / Asset Manager (Ch-NVZ) Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (IRW TRY) ? Operational
90 days ago
100.0 % uptime
Today
Service Manager / Asset Manager (NVW TRY) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Service Desk Operational
90 days ago
100.0 % uptime
Today
Service Desk (LDX) Operational
90 days ago
100.0 % uptime
Today
Ivanti Zero Sign-On (ZSO) Operational
90 days ago
100.0 % uptime
Today
https://access-na1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-eu1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-sandbox.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-ca1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://access-uk1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Mobile Device Manager Operational
90 days ago
99.99 % uptime
Today
https://na1.mobileiron.com ? Operational
90 days ago
99.95 % uptime
Today
https://na2.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://na3.mobileiron.com ? Operational
90 days ago
99.97 % uptime
Today
https://eu1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ap1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ap2.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://sandbox.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://login.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Apple Certificate Signing Request (CSR) file generations ? Operational
90 days ago
100.0 % uptime
Today
Client Activations ? Operational
90 days ago
100.0 % uptime
Today
Email+ ? Operational
90 days ago
100.0 % uptime
Today
https://uk1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
https://ca1.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Mobile Threat Defense (Management zConsole) Operational
90 days ago
100.0 % uptime
Today
AMERICAS - https://americas-console.zimperium.com/ Operational
90 days ago
100.0 % uptime
Today
APAC - https://apac-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
APJ - https://apj-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
CORP/PUBLIC - https://zconsole.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
CORP2/PUBLIC2 - https://corp2-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
DEMO - https://mtddemo-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
EMEA - https://emea-console.zimperium.com Operational
90 days ago
100.0 % uptime
Today
EMEA2 - https://emea2-console.zimperium.com/ Operational
90 days ago
100.0 % uptime
Today
INDIA - https://india-console.zimperium.com ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Mobile Threat Defense VNS ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Neurons for Secure Access and Zero Trust Access ? Operational
90 days ago
100.0 % uptime
Today
AMERICAS Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
UAE ? Operational
90 days ago
100.0 % uptime
Today
CANADA Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
https://support.mobileiron.com ? Operational
90 days ago
100.0 % uptime
Today
Support & Community Operational
https://forums.ivanti.com/ ? Operational
Automation Test ? Operational
Ivanti Pulse License Server ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Neurons NVU AKS Upgrade - 1617587 Sep 30, 2025 09:00-15:00 UTC

Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform NVU environment.

Expected Impact: None

Customer Required Actions:

If your session is interrupted please retry or refresh
If the task you are working on times out please try again
If you experience difficulties then please close the browser and login again

Posted on Aug 14, 2025 - 12:47 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://eu1.mobileiron.com Oct 3, 2025 15:00 - Oct 4, 2025 07:00 UTC

Ivanti will be performing an upgrade maintenance on https://eu1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1655777

Posted on Sep 02, 2025 - 04:45 UTC

Ivanti Neurons for Secure Access and Zero Trust Maintenance - APAC Oct 4, 2025 03:00-04:00 UTC

Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in Southeast Asia

Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window

Posted on Sep 29, 2025 - 08:19 UTC

Ivanti Neurons for ITSM 2025.3 Upgrade - TTZ PRD Oct 5, 2025 04:00-08:00 UTC

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in TTZ PRD

Impact
During the maintenance window, all tenants will be offline and unavailable.

Maintenance Window
Start Date/Time: October 05, 2025 04:00 UTC
End Date/Time: October 05, 2025 08:00 UTC

Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.3 Release Notes

Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.

For any questions related to Ivanti - please visit Ivanti Global Support

Posted on Sep 23, 2025 - 23:39 UTC

Ivanti Neurons for MDM Upgrade Maintenance for Email+ Client Activations - 1687909 Oct 9, 2025 23:00 - Oct 10, 2025 01:00 UTC

Ivanti Site Reliability Engineering will be performing an upgrade maintenance on the client activation service for Email+.

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

Email+ activations

Tracking Work Item: 1687909

Posted on Sep 29, 2025 - 16:34 UTC

Ivanti Neurons for MDM Cloud Upgrade Maintenance for https://ap1.mobileiron.com Oct 10, 2025 15:30 - Oct 11, 2025 01:30 UTC

Ivanti will be performing an upgrade maintenance on https://ap1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1655781

Posted on Sep 02, 2025 - 04:49 UTC
Sep 29, 2025
Resolved - This incident has been resolved. We will continue to closely monitor the systems to ensure stability and reliability.
Sep 29, 16:57 UTC
Monitoring - Services are restoring and improvements are being made to enhance reliability and support going forward.
Sep 17, 15:58 UTC
Update - We are aware of failures impacting customers' ability to login to their tenants. This is under active investigation, and we are working to restore services as quickly as possible for those customers impacted
Sep 17, 15:13 UTC
Investigating - We are currently investigating this issue.
Sep 17, 15:08 UTC
Update - We have observed intermittent 503 errors for a subset of customers. The issue has been resolved and improvements are being made to enhance reliability and support going forward.
Sep 15, 17:28 UTC
Update - Over the past week, we have implemented several performance improvements and added new metric monitors. We will continue closely monitoring the environment to ensure ongoing stability.
Sep 12, 21:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 19:04 UTC
Update - We have seen intermittent service degradations and are continuing to investigate.
Sep 10, 20:17 UTC
Investigating - We are currently investigating this issue.
Sep 10, 15:18 UTC
Monitoring - we are continuing to monitor
Sep 9, 22:18 UTC
Identified - we are still seeing intermittent issues and are investigating
Sep 9, 17:31 UTC
Monitoring - Issue was auto resolved and we continue to monitor the environment.
Sep 9, 15:11 UTC
Investigating - We are currently investigating this issue.
Sep 9, 14:19 UTC
Completed - The scheduled maintenance has been completed.
Sep 29, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 08:30 UTC
Scheduled - Ivanti will be performing upgrade maintenance on the Ivanti N-MDM AppConnect Wrapping Portal.

Impact
No customer action is required for this maintenance period. AppConnect Wrapping Portal will be intermittently accessible during this time.

Maintenance Window
Start Date and Time: Monday, Sep 29 08:30 AM UTC
End Date and Time: Monday, Sep 29 10:30 AM UTC

Sep 23, 10:48 UTC
Sep 28, 2025
Completed - The scheduled maintenance has been completed.
Sep 28, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 06:00 UTC
Scheduled - We will be performing Security Updates for September 2025 on NVZ C1 PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 23, 15:21 UTC
Completed - The scheduled maintenance has been completed.
Sep 28, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 06:00 UTC
Scheduled - We will be performing Security Updates for September 2025 on IAZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 23, 15:18 UTC
Completed - The scheduled maintenance has been completed.
Sep 28, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 03:00 UTC
Scheduled - We will be performing Security Updates for September 2025 on IRW PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 23, 15:16 UTC
Completed - The scheduled maintenance has been completed.
Sep 28, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 03:00 UTC
Scheduled - We will be performing Security Updates for September 2025 on LDX PRD Landscape.
During the noted period, Tenants will not be available to use.
Users might experience service interruption and be logged out of their current session during the deployment.

Sep 23, 15:14 UTC
Sep 27, 2025
Completed - The scheduled maintenance has been completed.
Sep 27, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 15:00 UTC
Scheduled - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in EAST US

Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window

Sep 22, 19:44 UTC
Completed - The scheduled maintenance has been completed.
Sep 27, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 06:00 UTC
Scheduled - We will be performing Security Updates for September 2025 on TTZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 23, 15:12 UTC
Completed - The scheduled maintenance has been completed.
Sep 27, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 04:00 UTC
Scheduled - We will be performing Security Updates for September 2025 on NVF PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 23, 15:10 UTC
Sep 26, 2025
Completed - The scheduled maintenance has been completed.
Sep 26, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 13:30 UTC
Scheduled - We will be performing Security Updates for September 2025 on NSZ PRD Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 23, 15:07 UTC
Completed - The maintenance has been cancelled and will be rescheduled to later date.
Sep 26, 13:52 UTC
Scheduled - Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our NVZ Datacenter.
This update is for the Production environment, and no change required on your end.
Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.

Maintenance Window
• PRD
Start Date/Time: Oct 11th, 2025 06:30 UTC
End Date/Time: Oct 11th, 2025 10:30 UTC

Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support"

Aug 25, 12:25 UTC
Completed - The maintenance has been cancelled and will be rescheduled to later date.
Sep 26, 13:51 UTC
Scheduled - Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our IRW Datacenter.

We shall start with the Staging/UAT environments and then at a later stage work on the Production. This update is for the Staging/UAT environments, and no change required on your end.

Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.

Maintenance Window
• STG/UAT
Start Date/Time: Oct 3rd, 2025 19:00 UTC
End Date/Time: Oct 3rd, 2025 23:00 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support"

Sep 3, 07:50 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 06:30 UTC
Scheduled - We will be performing Security Updates for September 2025 on NVW TRY Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 22, 14:45 UTC
Resolved - This incident has been resolved.
Sep 26, 07:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 12:02 UTC
Investigating - A subset of Neurons customers in the NVU environment may experience delays in device changes within the UI.

Site Reliability Engineering is currently investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Sep 24, 19:33 UTC
Resolved - This incident has been resolved.
Sep 26, 07:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 16:16 UTC
Investigating - We are currently investigating the issue.
Sep 25, 16:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 09:50 UTC
Investigating - Impact
Remote Control to devices may fail to connect. Site Reliability Engineering is currently investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Sep 25, 08:47 UTC
Sep 25, 2025
Sep 24, 2025
Completed - The scheduled maintenance has been completed.
Sep 24, 21:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 20:45 UTC
Scheduled - We will be performing maintenance on IRW TRY Landscape. During the noted period, Users might experience minor latency or be logged out of their current session during the deployment.
Sep 24, 20:41 UTC
Completed - The scheduled maintenance has been completed.
Sep 24, 16:00 UTC
Update - We have extended the maintenance to 2 more hours as we have seen the upgrade time is taking more.
Sep 24, 13:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 11:00 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on https://ap2.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1557783

Sep 17, 10:53 UTC
Completed - The scheduled maintenance has been completed.
Sep 24, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 06:00 UTC
Scheduled - We will be performing Security Updates for September 2025 on Charter STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 19, 09:04 UTC
Completed - The maintenance has been cancelled and will be rescheduled to later date.
Sep 24, 05:22 UTC
Update - Please note that we have postponed the maintenance from Oct 17th to Oct 18th with below details.

• PRD
Start Date/Time: Oct 18th, 2025 19:00 UTC
End Date/Time: Oct 18th, 2025 23:00 UTC

Sep 9, 04:14 UTC
Scheduled - Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our IRW Datacenter.
This update is for the Production environment, and no change required on your end.
Our team of experts are working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.

Maintenance Window
• PRD
Start Date/Time: Oct 18th, 2025 19:00 UTC
End Date/Time: Oct 18th, 2025 23:00 UTC

Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support"

Sep 3, 07:55 UTC
Completed - The maintenance has been cancelled and will be rescheduled to later date.
Sep 24, 05:21 UTC
Scheduled - Dear Customers,
As part of our ongoing commitment to providing you with the best experience, we will be transitioning from Virtual Machines to Containers in our NVZ Datacenter.

We shall start with the Staging/UAT environments and then at a later stage work on the Production. This update is for the Staging/UAT environments, and no change required on your end.

Our team of experts is working diligently to ensure a seamless migration process. We will be closely monitoring the transition and will address any issues that may arise promptly with ability to rollback to Virtual Machines if the need arises.

Impact
During the migration, service restarts will occur causing intermittent disruption, and tenants will be inaccessible.

Maintenance Window
• STG/UAT
Start Date/Time: Sept 27th, 2025 06:30 UTC
End Date/Time: Sept 27th, 2025 10:30 UTC
Support Information
We understand the critical role our services play in your operations, and we are committed to making this upgrade as smooth as possible. If you have any questions related to your Ivanti Service Manager application, please contact your organization’s Support Desk or your Ivanti Service Manager administrator.

For any questions related to Ivanti - please visit Ivanti Global Support"

Aug 25, 12:21 UTC
Completed - The scheduled maintenance has been completed.
Sep 24, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 18:00 UTC
Scheduled - Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform UKU environment.

Expected Impact: None

Customer Required Actions:

If your session is interrupted please retry or refresh
If the task you are working on times out please try again
If you experience difficulties then please close the browser and login again

Aug 14, 12:44 UTC
Sep 23, 2025
Completed - The scheduled maintenance has been completed.
Sep 23, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 06:01 UTC
Scheduled - We will be performing Security Updates for September 2025 on CZERO STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 19, 09:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 23, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 06:00 UTC
Scheduled - We will be performing Security Updates for September 2025 on WAZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 19, 09:01 UTC
Sep 22, 2025
Resolved - This incident has been resolved.
Sep 22, 13:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 21:15 UTC
Investigating - Neurons customers may face issues loading the Edge Intelligence page.
Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Sep 21, 15:03 UTC
Completed - The scheduled maintenance has been completed.
Sep 22, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 06:00 UTC
Scheduled - We will be performing Security Updates for September 2025 on TTZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 19, 08:55 UTC
Completed - The scheduled maintenance has been completed.
Sep 22, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 06:01 UTC
Scheduled - We will be performing Security Updates for September 2025 on IAZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 19, 08:57 UTC
Sep 21, 2025
Completed - The scheduled maintenance has been completed.
Sep 21, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 03:30 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on https://na1.mobileiron.com

Impact
During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption.

New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered

Tracking Work Item: 1655779

Aug 22, 06:56 UTC
Sep 20, 2025
Completed - The scheduled maintenance has been completed.
Sep 20, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 02:00 UTC
Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: September 19, 2025 at 8:00:00 pm MDT
End Date and Time: September 20, 2025 at 2:00:00 am MDT

For any questions related to Ivanti - please visit Ivanti Global Support

Sep 13, 00:33 UTC
Completed - The scheduled maintenance has been completed.
Sep 20, 07:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 04:30 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product (nZTA & nSA SaaS).

Important Updates and Improvements

Support for ICS 25.0.0.1 version in NSA
Critical Service Updates
Bug Fixes

Impact :

No Service disruption expected during maintenance window for NSA/ZTA admin users & ZTA end users.
No impact to ICS end user logins using UAL with ICS gateway version 22.7R2.3 and above.

Sep 15, 15:06 UTC
Completed - The scheduled maintenance has been completed.
Sep 20, 07:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 04:00 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product (nZTA & nSA SaaS).

Important Updates and Improvements

Support for ICS 25.0.0.1 version in NSA
Critical Service Updates
Bug Fixes

Impact :

No Service disruption expected during maintenance window for NSA/ZTA admin users & ZTA end users.
No impact to ICS end user logins using UAL with ICS gateway version 22.7R2.3 and above.

Sep 15, 15:03 UTC
Completed - The scheduled maintenance has been completed.
Sep 20, 06:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 03:30 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product (nZTA & nSA SaaS).

Important Updates and Improvements

Support for ICS 25.0.0.1 version in NSA
Critical Service Updates
Bug Fixes

Impact :

No Service disruption expected during maintenance window for NSA/ZTA admin users & ZTA end users.
No impact to ICS end user logins using UAL with ICS gateway version 22.7R2.3 and above.

Sep 15, 15:02 UTC
Completed - The scheduled maintenance has been completed.
Sep 20, 05:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 03:00 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product (nZTA & nSA SaaS).

Important Updates and Improvements

Support for ICS 25.0.0.1 version in NSA
Critical Service Updates
Bug Fixes

Impact :

No Service disruption expected during maintenance window for NSA/ZTA admin users & ZTA end users.
No impact to ICS end user logins using UAL with ICS gateway version 22.7R2.3 and above.

Sep 15, 15:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 20, 04:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 02:30 UTC
Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product (nZTA & nSA SaaS).

Important Updates and Improvements

Support for ICS 25.0.0.1 version in NSA
Critical Service Updates
Bug Fixes

Impact :

No Service disruption expected during maintenance window for NSA/ZTA admin users & ZTA end users.
No impact to ICS end user logins using UAL with ICS gateway version 22.7R2.3 and above.

Sep 15, 14:57 UTC
Completed - The scheduled maintenance has been completed.
Sep 20, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 19:00 UTC
Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: September 19, 2025 at 8:00:00 pm BST
End Date and Time: September 20, 2025 at 2:00:00 am BST

For any questions related to Ivanti - please visit Ivanti Global Support

Sep 13, 00:24 UTC
Sep 19, 2025
Completed - The scheduled maintenance has been completed.
Sep 19, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 16:00 UTC
Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: September 20, 2025 at 2:00:00 am AEST
End Date and Time: September 20, 2025 at 8:00:00 am AEST

For any questions related to Ivanti - please visit Ivanti Global Support

Sep 13, 00:07 UTC
Completed - The scheduled maintenance has been completed.
Sep 19, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 11:00 UTC
Scheduled - In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance.

Impact
During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service.

Maintenance Window
Start Date and Time: September 19, 2025 at 5:00:00 am MDT
End Date and Time: September 19, 2025 at 11:00:00 am MDT

For any questions related to Ivanti - please visit Ivanti Global Support

Sep 12, 23:32 UTC
Completed - The scheduled maintenance has been completed.
Sep 19, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 09:30 UTC
Scheduled - We will be performing Security Updates for September 2025 on NSZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 15, 14:36 UTC
Completed - The scheduled maintenance has been completed.
Sep 19, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 04:00 UTC
Scheduled - We will be performing Security Updates September 2025 on NVF STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 15, 14:32 UTC
Completed - The scheduled maintenance has been completed.
Sep 19, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 00:00 UTC
Scheduled - Ivanti will be performing maintenance on na3.mobileiron.com. During this maintenance, generating reports may unavailable, slow or fail to complete.
Sep 11, 15:33 UTC
Sep 18, 2025
Completed - The scheduled maintenance has been completed.
Sep 18, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 17:30 UTC
Scheduled - We will be performing Security Updates for September 2025 on LDZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 15, 14:27 UTC
Completed - The scheduled maintenance has been completed.
Sep 18, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 17:30 UTC
Scheduled - We will be performing Security Updates for September 2025 IRW STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 15, 14:20 UTC
Resolved - This incident has been resolved.
Sep 18, 13:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 09:48 UTC
Investigating - A subset of Neurons customers on the NVU environment may experience issues loading the Admin portal. Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Sep 18, 09:26 UTC
Completed - The scheduled maintenance has been completed.
Sep 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:00 UTC
Scheduled - We will be performing Security Updates for September 2025 on NVZ C1 STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 15, 14:12 UTC
Completed - The scheduled maintenance has been completed.
Sep 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:01 UTC
Scheduled - We will be performing Security Updates for September 2025 on NVZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 15, 14:16 UTC
Sep 17, 2025
Resolved - This incident has been resolved.
Sep 17, 21:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 21:09 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 17, 20:22 UTC
Investigating - A number of Ivanti Neurons for MDM customers on the http://na3.mobileiron.com environment are experiencing a degradation to the service. The web portals may be slow or display errors and there may be delays in device check-ins.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Sep 17, 19:39 UTC
Resolved - This incident has been resolved.
Sep 17, 07:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 15:35 UTC
Investigating - We are currently investigating this issue.
Sep 16, 14:25 UTC
Completed - The scheduled maintenance has been completed.
Sep 17, 07:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 03:30 UTC
Scheduled - We will be performing Security Updates for September 2025 on FFZ STG Landscape
During the noted period, Tenants will remain online and available. Users might
experience minor latency or be logged out of their current session during the deployment.

Sep 15, 14:01 UTC
Completed - The scheduled maintenance has been completed.
Sep 17, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 03:30 UTC
Scheduled - We will be performing Security Updates for September 2025 on LDX STG Landscape (ISD).
During the noted period, Tenants will not be available to use.
Users might experience service interruption and be logged out of their current session during the deployment.

Sep 15, 13:56 UTC
Completed - The scheduled maintenance has been completed.
Sep 17, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 05:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 9, 12:45 UTC
Scheduled - Ivanti is performing Maintenance for the Ivanti Endpoint Manager Mobile (EPMM) Gateway Services

Impact
No customer action is required for this maintenance period. During the maintenance window, there may be period of service disruption where the following service is impacted:

Core Lookup - Core hostname lookup service, end users will need to manually type in the Core URL for new device enrolment.

Tracking Work Item: 1673903

Sep 9, 12:42 UTC
Sep 16, 2025
Completed - The scheduled maintenance has been completed.
Sep 16, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 20:30 UTC
Scheduled - We will be performing Emergency maintenance on LDZ PRD Landscape. During the noted period, Tenants will be unavailable. Users might experience minor latency or be logged out of their current session during the deployment.
Sep 16, 15:39 UTC
Resolved - This incident has been resolved.
Sep 16, 20:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 17:34 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 16, 17:17 UTC
Investigating - A number of Ivanti Neurons for MDM customers on the http://na3.mobileiron.com environment are experiencing a degradation to the service. The web portals may be slow or display errors and there may be delays in device check-ins.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Sep 16, 16:49 UTC
Completed - The scheduled maintenance has been completed.
Sep 16, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 10:00 UTC
Scheduled - Ivanti will be performing infrastructure maintenance on the Ivanti Neurons Platform MLU environment.

Expected Impact: None

Customer Required Actions:

If your session is interrupted please retry or refresh
If the task you are working on times out please try again
If you experience difficulties then please close the browser and login again

Aug 14, 12:39 UTC
Completed - The scheduled maintenance has been completed.
Sep 16, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 10:45 UTC
Scheduled - We will be performing maintenance on NVW TRY Landscape. During the noted period, Tenants will be unavailable. Users might experience minor latency or be logged out of their current session during the deployment.
Sep 16, 10:43 UTC
Completed - The scheduled maintenance has been completed.
Sep 16, 11:00 UTC
Update - Emergency maintenance is extended for 1 hour
Sep 16, 09:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 07:00 UTC
Scheduled - We will be performing Emergency maintenance on IAZ PRD Landscape. During the noted period, Tenants will be unavailable. Users might experience minor latency or be logged out of their current session during the deployment.
Sep 16, 02:59 UTC
Completed - The scheduled maintenance has been completed.
Sep 16, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 04:30 UTC
Scheduled - We will be performing Emergency maintenance on TTZ STG Landscape. During the noted period, Tenants will be unavailable. Users might experience minor latency or be logged out of their current session during the deployment
Sep 16, 04:16 UTC
Sep 15, 2025
Completed - The scheduled maintenance has been completed.
Sep 15, 12:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 11:26 UTC
Scheduled - We will be performing maintenance on NVZCH STG Landscape. During the noted period, Tenants will be unavailable. Users might experience minor latency or be logged out of their current session during the deployment
Ivanti Neurons for IT Service Management &

Sep 15, 11:20 UTC