Monitoring - A fix has been implemented and we are monitoring the results.
Dec 05, 2023 - 13:57 UTC
Dec 05, 2023 - 13:57 UTC
Investigating - A number of Neurons customers on the NVU environments may experience a degradation to the service of devices display issue.
Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Dec 01, 2023 - 13:20 UTC
Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Dec 01, 2023 - 13:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 2023 - 10:37 UTC
Nov 29, 2023 - 10:37 UTC
Update - We have implemented the fix and see improvement in cluster stability, however we still continue to investigate and monitor
Nov 22, 2023 - 12:42 UTC
Nov 22, 2023 - 12:42 UTC
Update - We are continuing to investigate this issue.
Nov 06, 2023 - 16:16 UTC
Nov 06, 2023 - 16:16 UTC
Update - Several adjustments have been made to the environment but we are continuing to investigate the degradation in EU1.
Nov 01, 2023 - 21:18 UTC
Nov 01, 2023 - 21:18 UTC
Update - We are continuing to investigate this issue.
Oct 30, 2023 - 10:19 UTC
Oct 30, 2023 - 10:19 UTC
Investigating - We are currently investigating a service degradation in EU1 for the Neurons for MDM product.
Customers may notice slowness or intermittent errors in the administrative portal, API calls, device registrations, and external integrations.
Oct 24, 2023 - 16:09 UTC
Customers may notice slowness or intermittent errors in the administrative portal, API calls, device registrations, and external integrations.
Oct 24, 2023 - 16:09 UTC
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